During my PSM I assessment I had a couple of wrong answers (6 to be precise). For the most of them I can understand why they are qualified as wrong: (a) Some of my judgements are based upon the way I've practiced Scrum (since 2004) knowing that my practical situation makes me compromise sometimes. (b) I always want to lose as little time as possible, meaning that when I doubt I tend to go for intuition. Which made me indicate for 2 questions not the "all are correct" option but pick one concrete case (that appealed the most to me). -must admit though I had time enough as I completed the complete session in 25 minutes-
But the question on what a ScrumMaster should do best ('most helpful') when removal of impediments is being slowed down, I have indicated (besides alerting management) consulting with the Team. While prioritization and working on them in order is considered the right answer. Well, I am convinced that this is (a) so obvious en (b) will not increase the speed of resolving impediment. While consulting with the Team is so absolutely Scrum and I believe great measures might come from the Team that would make a difference.

Great. Thanks for the reply (to my other remark as well). Feels like time to go for PSM II ;-)

Gunther (Ullizee)