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Not yet received PSM 1 certificate after one week of assessment

Last post 04:28 am November 29, 2012 by Meline Ghazaryan
15 replies
09:26 pm September 25, 2012

I completed the PSM 1 assessment last Tuesday and I still haven't received the certificate. Can you please look in to it.

Thanks


Anonymous
12:03 pm September 27, 2012

Hi Jeyaprakash, thanks for reaching out to us. Your PSM I certification should be on its way to your account. Please let us know that you have received it!

Best regards,
Daniel


04:58 pm October 4, 2012

Hello. I have had the same thing happen to me. I completed the PSM 1 assessement almost 2 weeks ago and still haven't got my certificate. Could you please look into this?

Thanks


Anonymous
04:21 pm October 5, 2012

Hi Alexander,

Your certification is on the way.

Best,
Daniel


10:16 am October 7, 2012

Hello Daniel,
I think my certificate should also be on the way. PSM1-Assessment is done on 25th of September. Can you check it, please.
Thanks!

Regards,

Walter


09:08 am October 8, 2012

Hey.
I have completed my PSM 1 assessement and still haven't got my certificate. Could you please look into this?

Thanks


07:34 am October 9, 2012

Dear Scrum.org-Team,

passed the psm I assessment on Tue 2nd Oct 2012 2:24am. Since you updated your list of cert-holders on Oct 5th allow me to ask why my name hasn't been entered? TIA


08:37 am October 13, 2012

Same story for me, i took the PSM I assessment on September 23th, 2012, i am on the list of certification holders but did not yet receive the certificate. Could you please look into this?

Kind regards

Emile Felix


01:21 pm October 15, 2012

I have no idea why this is, but maybe this will help. For some reason I cannot explain, Scrum.org emails end up in my (Yahoo) Spam Box. I have no idea why. Anyway, in case it helps.


04:12 pm October 18, 2012

Hello. How long should it take for the certificate to arrive? I still haven't received it, and now its been about two weeks again. Any idea what happened?
Thanks, Alex


10:05 am October 24, 2012

Hello.
I did the exam yesterday and I know that the certificate takes 2 weeks to be sent.
Therefore, I´d like to know if there´s another kind of document I could use to prove that I´ve passed in the exam before I get the certificate.

Thanks.


11:14 am October 30, 2012

Hello,
I passed PSM1 certification on Oct 17, did not receive my certificate yet. Could you please let me know as of when to expect it?
Thanks.


01:55 pm November 11, 2012

Just for everyone's information, you can always send a mail to support@scrum.org for not receiving your certificate. I think that's faster than the forum.


01:03 pm November 23, 2012

Hi,

I took the PSM I assessment on October 26th, 2012, I am on the list of certification holders but did not yet receive the certificate. Any idea what happened?

Thanks.


10:37 pm November 25, 2012

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04:28 am November 29, 2012

Hi Daniel,

I have provided wrong email when ordering a PSM1 exam. Now I need some help to adjust that info. Will you, please, help me? My email address is meline@macadamian.com, and I can provide full info about the order if needed. I just don't know who should I write ? Please, please, help me.

Thanks in advance.


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