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Feb 23, 2021
Great course, really complete with real life examples and practice !
Really enjoyed the real life examples, software and not software related, and the possibility to test scrum principles through sprint, sprint review etc.
Julie Gaskjenn
Feb 22, 2021
Excellent course
Excellent course, energetic and engaging and useful practical examples to bring to life your learning and to apply to your working context (also helped pass the exam :-))
Will Halliday
Jan 28, 2021
Fantastic - 10/10
This has been one of the best training seminars I have ever attended! Andy & Steve combined their vast wealth of professional knowledge with a great sense of joviality and a captivating teaching style that kept their audience engaged. All of this was achieved via Webex, which really goes to show how good Andy & Steve are. They successfully overcame technology barriers and delivered the training better online than many courses I've experienced face to face.
James Spencer
Jan 24, 2021
Highly Recommended!!!
I attended an online Professional Product Owner class with Andy Hiles in January 2021. I would highly recommend this class to both experienced and new Product Owners. Andy is an extremely accomplished trainer who uses a variety of tools and techniques to ensure the course is both relevant and engaging. He encouraged all the attendees to participate with both questions or real life examples which served to reinforce the course content. I would not hesitate to attend another of Andy’s classes if given the chance.
XXXXXXXXXx
Dec 16, 2020
Wonderful experience
Great experience and amazing tactics by Andy and Steve.
C.D. Tiwari
Dec 8, 2020
Andy and Steve did a great job!
Andy and Steve were great delivering their PSM course, I definitely learned a lot and they managed to keep me hooked every second of those two intense days. Thank you!
Jorge Alvarez Jarreta
Dec 5, 2020
Both the trainer are energetic and…
Both the trainer are energetic and active , kept everyone involved throughout the training duration
Prasad
Nov 12, 2020
PSM2 with Steve Trapps and Andy Hiles
Steve and Andy were absolutely brilliant. It was a well laid out interactive course. I learnt more on everything I already know which was fantastic. Highly recommend Steve and Andy...
Warran Mavrodaris
Nov 10, 2020
Excellent Course, thoroughly enjoyed!
Thoroughly enjoyed my PSM 1 course, which was lead by Steve + Andy. The course was interactive, fun, and allowed to meet new people and discuss different experiences of scrum use in current day to day organisations which I found to be a real benefit.
Steve + Andy really got across the importance and benefits of scrum, and even despite being a virtual online class, it was still interactive and I still feel that I got the same knowledge from the class as I would have done in person. This was originally a concern for me, however having been on the course, I would happily sign up for a virtual course again.
This was the first scrum.org certification that I have obtained, but due to the teaching style, and nature of the course it won't be the last. Looking forward to the next course!
Brad
Nov 9, 2020
Engaging, interactive and really solidified the scrum theory for me!
Engaging, interactive and really solidified the scrum theory for me! The digital experience was great and I found both Steve and Andy to be extremely knowledgable and helpful throughout the two day course. I would highly recommend this course to scrum masters , or anyone working with scrum , I found it highly valuable!
Becky
Oct 1, 2020
PSPO cert. course with Steve and Andy
I attended the virtual training with Steve and Andy in mid-September 2020. The course - and its delivery - surpassed any expectations I had. I do believe that my learnings here aided in my passing of the PSPOI certificate on the first go!
Both Andy and Steve are highly knowledgeable, professional and easy-going, which made for a very relaxed, yet intense, working environment. With many real life examples and exercises, the time seemed to fly by.
I left full equipped with knowledge & tools to immediately implement them into my work (as a Product Owner) and to pass the certificate.
Fantastic course - highly recommend both the course and the instructors.
Sue-Ann Marquis
Aug 19, 2020
An excellent course
An excellent course. Andy was a great and encouraging trainer.
Santiago Insua
Jul 5, 2020
The course was excellent and covered…
The course was excellent and covered all areas required in for me to understand SCRUM and successfully pass the PSPO certification exam. Despite the course being remote due to COVID-19 restrictions, the tools used made it incredibly interactive and fun.
Oliver Barnett
May 16, 2020
PSM & PSPO course May 2020
PSM & PSPO course May 2020
Due to Covid-19 the course I attended was held over zoom, this did not in any way take away from the excellent training Steve and Andy provided. The course was enaging, fun and very informative.
Steve and Andy ensured everyone was engaged and the use of activities and breakout rooms gave the perfect opportunity to talk to other attendees and further my understanding of the course material.
I would highly recommend Steve and Andy and would love to join another of their courses in the future.
Eleanor Akeroyd
May 15, 2020
We had to take this class virtually due…
We had to take this class virtually due to being in lockdown but this didn't hamper the course one bit. Steve & Andy ran it really well, kept the pace good throughout, always checked on people to make sure everything was understood & made it fun. I'd thoroughly recommend taking this course & using these guys!
Mr Paulo Lewandowski
May 14, 2020
Excellent course
Excellent course, delivered brilliantly via an online class. I was really nervous about doing the course online however Steve and Andy made it really interactive and enjoyable while still covering everything we needed to know.
Seb
Apr 1, 2020
Highly Recommended
In these strange times I attended a Profession Scrum Master I course in a virtual setting. This in no way diminished the quality of the course. Steve and Andy obviously worked hard to make this as interactive as an in person count and succeeded. The content was well delivered and Steve and Andy are very experienced and very knowledgeable.
The course itself is very good. Well structured and certainly makes thinking and interacting a neccessity. Being new to Scrum my knowledge has grown a lot and I've got ideas and techniques to take back to my work place.
Deryck Thorp
Feb 25, 2020
Andy is an amazing human and a…
Andy is an amazing human and a fantastic trainer. He brought great insight, depth, breadth from he’s professional and personal experiences and fun to the Professional Scrum Master training. I got so much out of it and throughly enjoyed it. I will absolutely recommend scrum.org moving forwards.
tayo oseni-alexis
Feb 24, 2020
PSM Feedback
Great trainer and class mates. Excellent pace of tuition and really enjoyed the course. Poor classroom facility and no air con which made the 2 days difficult at times
Jamie
Jan 23, 2020
Fantastic and thought provoking
I thought the training was excellent. It was well planned, interactive, thought provoking and was expertly delivered and presented by Andy and Jemma who were both friendly and excellent in engaging the class.
Stephen Graham
Nov 21, 2019
One of the best courses I have been on
One of the best courses I have been on. Really interactive and the content was delivered very visually with actions and participation. Worlds apart from slideshows and reading. The trainer could link through to real world experience and created a very open environment for us to question and challenge. Would recommend this course.
Rob Higgs
Nov 13, 2019
PSK with Andy and Steve - brilliant experience.
I had a blast on my PSK course with Andy Hiles and Steve Trapp. As someone with less Scrum experience than some of the other attendees, I was made to feel welcome and the course content remained accessible throughout. Both instructors clearly enjoyed working together and worked hard to ensure that the group was cohesive and engaged throughout.
Myles
Sep 19, 2019
Professional Scrum Product Owner Course
I attended the Professional Scrum Product Owner training course and it was really informative, well organised and an enjoyable course. The pace ensured we covered everything in enough detail and the exercises ensured it was engaging throughout. The trainers real life examples really helped to create discussion on the practicalities and challenges. Thank you.
Alex Newsome
Sep 18, 2019
Steve and Andy were awesome
Steve and Andy complimented each others skills perfectly and I've returned to work with a strong drive to push forward with the scrum mindset. Absolutely recommend it to anyone interested in the world of Scrum.
Adam Eamonson
Jul 24, 2019
I now understand how kanban works with scrum...Andy is a brilliant trainer!
The course was great it put all the theory to the practice and has also highlighted areas we can improve our scrums teams ways of working such as reviewing our definition of work flow and implementing policies at each stage rather than as a whole. It also helped me understand what the different metrics are and how we can utilise these. Andy is extremely knowledgeable and has great training technique. HIGHLY RECOMMENDED!
katrina davies
Jun 5, 2019
Professional Scrum Master
Great fast paced and relevant training.
Alexander (Sandy) Wallace
May 30, 2019
Fantastic 2 days on the Professional…
Fantastic 2 days on the Professional Scum Master 1 course.
You get an in-depth view of the scrum framework and a wider appreciation of the language and terminologies used. Great interaction with other attendees in an enjoyable and professional environment thanks to Andy (Hills) and QA.
Came away informed and enthused
Richard Malcolm
May 29, 2019
Top rate teacher and coach
Top rate teacher and coach. A very valuable course taking Scrum to the next level. Highly recommended.
Geoff Goddard
Mar 25, 2019
Great content and practical exercises…
Great content and practical exercises delivered in a really engaging style. Andy and Steve worked hard to go beyond the core subject and make it accessible to all levels of experience in the room. Thoroughly recommended!
Geoff Goddard
Mar 9, 2019
Class was very informative and coverage…
Class was very informative and coverage was good
Prasad Pachala
Andy's Certifications
Andy's Bio
Andy is a highly experienced agile practitioner, Scrum coach and Professional Scrum Trainer.
Over his 13 years of woking in both the private and public sector, he has developed an deep understanding of the challenges around organisational complexity and the impact on delivery teams and behaviour.
His first agile experience was working as part of a small development team within the British Computing Society. It was there that Andy learned the true value of how close stakeholder interaction with rapid feedback can lead to teams producing great results while retaining a significant focus on return on investment and business value.
Andy has worked with software delivery for both product and service organisations. He is an experienced Scrum Coach with recent examples of his ability to build up new Scrum teams through to becoming highly successful Scrum delivery practitioners.
A firm believer that great teams build great products, Andy strives for success and in doing so displays his experience and passion for agile in every engagement.
Spoken Languages
- English
Courses taught by Andy
See What My Students Say
Feb 23, 2021
Great course, really complete with real life examples and practice !
Really enjoyed the real life examples, software and not software related, and the possibility to test scrum principles through sprint, sprint review etc.
Julie Gaskjenn
Feb 22, 2021
Excellent course
Excellent course, energetic and engaging and useful practical examples to bring to life your learning and to apply to your working context (also helped pass the exam :-))
Will Halliday
Jan 28, 2021
Fantastic - 10/10
This has been one of the best training seminars I have ever attended! Andy & Steve combined their vast wealth of professional knowledge with a great sense of joviality and a captivating teaching style that kept their audience engaged. All of this was achieved via Webex, which really goes to show how good Andy & Steve are. They successfully overcame technology barriers and delivered the training better online than many courses I've experienced face to face.
James Spencer
Jan 24, 2021
Highly Recommended!!!
I attended an online Professional Product Owner class with Andy Hiles in January 2021. I would highly recommend this class to both experienced and new Product Owners. Andy is an extremely accomplished trainer who uses a variety of tools and techniques to ensure the course is both relevant and engaging. He encouraged all the attendees to participate with both questions or real life examples which served to reinforce the course content. I would not hesitate to attend another of Andy’s classes if given the chance.
XXXXXXXXXx
Dec 16, 2020
Wonderful experience
Great experience and amazing tactics by Andy and Steve.
C.D. Tiwari
Dec 8, 2020
Andy and Steve did a great job!
Andy and Steve were great delivering their PSM course, I definitely learned a lot and they managed to keep me hooked every second of those two intense days. Thank you!
Jorge Alvarez Jarreta
Dec 5, 2020
Both the trainer are energetic and…
Both the trainer are energetic and active , kept everyone involved throughout the training duration
Prasad
Nov 12, 2020
PSM2 with Steve Trapps and Andy Hiles
Steve and Andy were absolutely brilliant. It was a well laid out interactive course. I learnt more on everything I already know which was fantastic. Highly recommend Steve and Andy...
Warran Mavrodaris
Nov 10, 2020
Excellent Course, thoroughly enjoyed!
Thoroughly enjoyed my PSM 1 course, which was lead by Steve + Andy. The course was interactive, fun, and allowed to meet new people and discuss different experiences of scrum use in current day to day organisations which I found to be a real benefit.
Steve + Andy really got across the importance and benefits of scrum, and even despite being a virtual online class, it was still interactive and I still feel that I got the same knowledge from the class as I would have done in person. This was originally a concern for me, however having been on the course, I would happily sign up for a virtual course again.
This was the first scrum.org certification that I have obtained, but due to the teaching style, and nature of the course it won't be the last. Looking forward to the next course!
Brad
Nov 9, 2020
Engaging, interactive and really solidified the scrum theory for me!
Engaging, interactive and really solidified the scrum theory for me! The digital experience was great and I found both Steve and Andy to be extremely knowledgable and helpful throughout the two day course. I would highly recommend this course to scrum masters , or anyone working with scrum , I found it highly valuable!
Becky
Oct 1, 2020
PSPO cert. course with Steve and Andy
I attended the virtual training with Steve and Andy in mid-September 2020. The course - and its delivery - surpassed any expectations I had. I do believe that my learnings here aided in my passing of the PSPOI certificate on the first go!
Both Andy and Steve are highly knowledgeable, professional and easy-going, which made for a very relaxed, yet intense, working environment. With many real life examples and exercises, the time seemed to fly by.
I left full equipped with knowledge & tools to immediately implement them into my work (as a Product Owner) and to pass the certificate.
Fantastic course - highly recommend both the course and the instructors.
Sue-Ann Marquis
Aug 19, 2020
An excellent course
An excellent course. Andy was a great and encouraging trainer.
Santiago Insua
Jul 5, 2020
The course was excellent and covered…
The course was excellent and covered all areas required in for me to understand SCRUM and successfully pass the PSPO certification exam. Despite the course being remote due to COVID-19 restrictions, the tools used made it incredibly interactive and fun.
Oliver Barnett
May 16, 2020
PSM & PSPO course May 2020
PSM & PSPO course May 2020
Due to Covid-19 the course I attended was held over zoom, this did not in any way take away from the excellent training Steve and Andy provided. The course was enaging, fun and very informative.
Steve and Andy ensured everyone was engaged and the use of activities and breakout rooms gave the perfect opportunity to talk to other attendees and further my understanding of the course material.
I would highly recommend Steve and Andy and would love to join another of their courses in the future.
Eleanor Akeroyd
May 15, 2020
We had to take this class virtually due…
We had to take this class virtually due to being in lockdown but this didn't hamper the course one bit. Steve & Andy ran it really well, kept the pace good throughout, always checked on people to make sure everything was understood & made it fun. I'd thoroughly recommend taking this course & using these guys!
Mr Paulo Lewandowski
May 14, 2020
Excellent course
Excellent course, delivered brilliantly via an online class. I was really nervous about doing the course online however Steve and Andy made it really interactive and enjoyable while still covering everything we needed to know.
Seb
Apr 1, 2020
Highly Recommended
In these strange times I attended a Profession Scrum Master I course in a virtual setting. This in no way diminished the quality of the course. Steve and Andy obviously worked hard to make this as interactive as an in person count and succeeded. The content was well delivered and Steve and Andy are very experienced and very knowledgeable.
The course itself is very good. Well structured and certainly makes thinking and interacting a neccessity. Being new to Scrum my knowledge has grown a lot and I've got ideas and techniques to take back to my work place.
Deryck Thorp
Feb 25, 2020
Andy is an amazing human and a…
Andy is an amazing human and a fantastic trainer. He brought great insight, depth, breadth from he’s professional and personal experiences and fun to the Professional Scrum Master training. I got so much out of it and throughly enjoyed it. I will absolutely recommend scrum.org moving forwards.
tayo oseni-alexis
Feb 24, 2020
PSM Feedback
Great trainer and class mates. Excellent pace of tuition and really enjoyed the course. Poor classroom facility and no air con which made the 2 days difficult at times
Jamie
Jan 23, 2020
Fantastic and thought provoking
I thought the training was excellent. It was well planned, interactive, thought provoking and was expertly delivered and presented by Andy and Jemma who were both friendly and excellent in engaging the class.
Stephen Graham
Nov 21, 2019
One of the best courses I have been on
One of the best courses I have been on. Really interactive and the content was delivered very visually with actions and participation. Worlds apart from slideshows and reading. The trainer could link through to real world experience and created a very open environment for us to question and challenge. Would recommend this course.
Rob Higgs
Nov 13, 2019
PSK with Andy and Steve - brilliant experience.
I had a blast on my PSK course with Andy Hiles and Steve Trapp. As someone with less Scrum experience than some of the other attendees, I was made to feel welcome and the course content remained accessible throughout. Both instructors clearly enjoyed working together and worked hard to ensure that the group was cohesive and engaged throughout.
Myles
Sep 19, 2019
Professional Scrum Product Owner Course
I attended the Professional Scrum Product Owner training course and it was really informative, well organised and an enjoyable course. The pace ensured we covered everything in enough detail and the exercises ensured it was engaging throughout. The trainers real life examples really helped to create discussion on the practicalities and challenges. Thank you.
Alex Newsome
Sep 18, 2019
Steve and Andy were awesome
Steve and Andy complimented each others skills perfectly and I've returned to work with a strong drive to push forward with the scrum mindset. Absolutely recommend it to anyone interested in the world of Scrum.
Adam Eamonson
Jul 24, 2019
I now understand how kanban works with scrum...Andy is a brilliant trainer!
The course was great it put all the theory to the practice and has also highlighted areas we can improve our scrums teams ways of working such as reviewing our definition of work flow and implementing policies at each stage rather than as a whole. It also helped me understand what the different metrics are and how we can utilise these. Andy is extremely knowledgeable and has great training technique. HIGHLY RECOMMENDED!
katrina davies
Jun 5, 2019
Professional Scrum Master
Great fast paced and relevant training.
Alexander (Sandy) Wallace
May 30, 2019
Fantastic 2 days on the Professional…
Fantastic 2 days on the Professional Scum Master 1 course.
You get an in-depth view of the scrum framework and a wider appreciation of the language and terminologies used. Great interaction with other attendees in an enjoyable and professional environment thanks to Andy (Hills) and QA.
Came away informed and enthused
Richard Malcolm
May 29, 2019
Top rate teacher and coach
Top rate teacher and coach. A very valuable course taking Scrum to the next level. Highly recommended.
Geoff Goddard
Mar 25, 2019
Great content and practical exercises…
Great content and practical exercises delivered in a really engaging style. Andy and Steve worked hard to go beyond the core subject and make it accessible to all levels of experience in the room. Thoroughly recommended!
Geoff Goddard
Mar 9, 2019
Class was very informative and coverage…
Class was very informative and coverage was good
Prasad Pachala
Upcoming Classes by Andy
See all upcoming classes-
Professional Scrum Product OwnerDetails Register
Live VirtualApr 19-20, 2021
9:00 AM - 5:00 PM
Europe/London
English -
Professional Scrum Product Owner - AdvancedDetails Register
Live VirtualJun 28-29, 2021
9:00 AM - 5:00 PM
Europe/London
English
Classes Attended by Andy
Andy has no visible classes.
Latest Blogs by Andy
See all blogs
Andy Hiles
The legendary Steve Trapps has been talking to me for months about featuring in an interview. So here we are, I finally agreed and we spent 25 minutes talking about me; obviously mainly avoiding being narcissistic.
Oct 3, 2019
Read blog
Andy Hiles
Over the last year Steve Trapps and I have been chatting to people in the Agile community, in case you haven't seen it yet here is the output from our opportunity to grab Dave West the CEO and Product Owner for Scrum.org.
Jul 1, 2019
Read blog
Andy Hiles
At one point or another in our lives we have all experienced a long queue, stuck in a car on the motorway, sat on a train waiting for an open platform. My favorite memories stretch back to that line for the lunch at primary school where it was cake and custard day!
Nov 27, 2018
Read blog