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Professional Scrum Facilitation Skills

Live Virtual Class, October 29-30, 2024

Class Overview

Professional Scrum Facilitation Skills

Course Overview

Professional Scrum Facilitation Skills™ is an interactive course designed to help Scrum teams and individuals develop proficiency in facilitation skills, learn when and how to select effective techniques for various circumstances, and enable better problem-solving, more effective Scrum events and greater team alignment, all leading to better outcomes.

While great Scrum Teams are self-managing and have skills to solve problems and deliver successful outcomes, team interactions don’t always go well. Sometimes team members lose sight of goals, don’t fully engage and/or can’t reach agreement. Effective facilitation can create an environment in which each Scrum Team member’s voice can be heard and guides the team toward their desired outcomes.

Participants will learn how to become better facilitators to improve interactions with their Scrum Teams, stakeholders and customers. Students will address a series of common Scrum-related scenarios by applying several facilitation techniques that they can add to their collection of agile practices. 

High-level learning outcomes

  • Develop facilitation skills and a facilitator’s mindset
  • Learn the facilitation principles that experienced facilitators fall back on when interactions are difficult
  • Understand the roles that facilitation principles and the Scrum Values play in enhancing healthy collaboration in Scrum Teams
  • Explore how facilitation can address challenging scenarios most Scrum Teams encounter
  • Apply facilitation skills and techniques to improve the Scrum events and other interactions
  • Understand how to encourage diverse perspectives while bringing the team together to reach decisions
  • Experience the elements of group dynamics and how they influence the decision-making process
  • Leave class with a toolbox of facilitation techniques and understand how to apply them in different circumstances


All participants completing the Professional Scrum Facilitation Skills course will receive a password to attempt the Professional Scrum Facilitation Skills assessment. PSFS class participants who attempt the PSFS assessment within 14 days of the class and do not score at least 85% will be granted a 2nd attempt at no additional cost.

Once you earn your PSFS certification, it will never expire, and you will never be asked to pay a renewal fee.

Professional Scrum Facilitation Skills Badge

Who Should Attend

This course is appropriate for:

  • Scrum Masters, Product Owners, and any Scrum Team member interested in learning how to use facilitation to enhance their team’s success
  • Scrum Coaches, Agile Coaches, and Consultants

This course is not suitable for professionals with little Scrum knowledge or experience.

Course Registration

Note about payments: once you register, we will send you an email with payment instructions.

We offer discounts to companies who want to send three or more students to a course; please email for details.

Class Details



Delivery Method

Live Virtual Class
Time Zone: America/New York
Start/End Time: 12:00 PM - 4:00 PM


Start: October 29, 2024
End: October 30, 2024
2 Four-hour days

Class Format



Scrum On

Registration & Price

Price: USD 795
Early Bird Price: USD 695 (until October 15, 2024)

Group discounts for 3 or more students; for prices email


More Information

Your Professional Scrum Trainer (PST)

This course will be facilitated by Chris Belknap - Professional Scrum Trainers (PST) maintains a defined curriculum for the Professional Scrum courses and selects only the most qualified instructors to deliver them. Each Professional Scrum Trainer is a practitioner and brings their experiences and areas of expertise to bear, but all students learn the same core course content. This consistency and quality help students effectively apply Scrum in their organizations.                                                

What students say about Chris' courses:

Wow! Incredible teacher, fantastic content. Huge paradign shift! Scrum on!

Chris helped me gain a much stronger & more accurate understanding of the Scrum framework! The class was scheduled in the evening, which worked with my work schedule, too. The content was engaging, and well thought out. It included resources for Scrum Masters to function in this increasingly remote world. Before this class, I had MAJOR misconceptions on what was & was not "scrum" and Chris's teachings offered a welcomed paradigm shift from those ideas. He also offered reading material recommendations for improving one's Agile mindset & practices, which have been extremely useful. 5 Stars, all the way. Scrum On!

The Best training class I have ever taken

Chris Belknap's Professional Scrum Master (PSM) training class is the best training class I have ever taken and Chris is the best instructor I have ever had. This is THE training class to take if you want to become a certified Professional Scrum Master.

An Inspiring Class that Confirms my Career Calling as a Scrum Master/Agile Coach

Chris's class is informative and interactive. Chris's facilitating skills and the ability to read the room as a coach are inspiring. Just 3 days of taking his class has made me become a better scrum master for my team. What's more: Chris has inspired me to follow the path of being an agile coach in the future.

A Great Course and Coach!

A great course, led by a great coach! I've been "practicing" Scrum for several years, but as Chris stated in the beginning of this class...some of us found ourselves unlearning what we thought we knew, and absorbing the proper Scrum guidelines! I highly recommend this class, and Chris!

Confidence booster!

One of the things that this class teaches you is how to become a more effective Scrum Master and servant-leader by working through challenging exercises. You learn how Scrum principles and values guide the decisions you make while serving the Development Team, PO, and the organization. I left more confident than ever knowing that I am applying Scrum in the way it was intended. I also really liked learning about different ways of interacting by utilizing Liberating Structures. I can’t wait to introduce some of the things I learned in this class to my Team.


2 half days

Live instructor using Zoom