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Professional Scrum with User Experience

Cluj-Napoca, November 25-26, 2019

Class Overview

Guaranteed to run!

All ticket holders for PSU will be vetted for event readiness. The standard to enter class is strong PSM I knowledge or equivalent + the quality of Scrum experience. Having a certificate does not guarantee that the trainer will be satisfied due to elapsed time since certification and other factors, but also a certificate is not required; knowledge level is more important than a certificate for the class. Ticket holders will also be assessed on their current understanding & application of Lean UX. You will be checked for how well you read the Lean UX book also. PSU is a class where attendees need to not be talking about basic Scrum questions or basic Lean UX questions so the class can focus on figuring out how to merge Lean UX and Scrum whilst avoiding dissonance and siloes. No vetting occurs ahead of registration. No exceptions.

VAT additional. Eventbrite fees absorbed. VAT is treated automatically by Eventbrite. Location is not 100% confirmed, it is an approximate location. No responsibility is taken for costs resulting from cancellation/postponement. Please only book travel one week in advance and use no-commitment accommodation bookings that allow cancellation one week in advance without charges. WhatsApp John Coleman on +447908539437 or email johncolemanagile@gmail.com for more details. The minimum quorum required to run this class.

Embrace uncertainty, by booking you improve the likelihood of the class proceeding:). Systems Thinkers would understand that point:).

Bridging the Gap Between Scrum, UX and Design Practices

Professional Scrum with User ExperienceTM (PSU) is a 2-day hands-on course where students with some Scrum experience will learn how to integrate modern UX practices, (UX is more than UI) into the way they are working in Scrum and how to work most effectively within Scrum Teams. Design work can sometimes feel slow, and not well suited to quick agile cadences and Scrum events, but that isn't the case. Learn UX techniques that fit beautifully into Scrum, and practice these techniques with cross-functional teams in class. The course also includes a free attempt at the globally recognized Professional Scrum with User Experience I certification assessment (PSU I)**. 

What You Will Learn

PSU IconOver the 2 days, students will learn UX techniques that work most effectively with Scrum Teams. In addition, you will learn practical tools and practices to best work with customers and their feedback to deliver higher value in the customer's eyes with Scrum Teams without changing Scrum. 

Students will leave the class understanding how to reconcile UX work with Scrum essentials like the Definition of "Done", Backlog prioritization and delivering "Done" Increments every Sprint.  You will learn how to handle design work that may extend beyond a single Sprint, continuing to deliver value each and every Sprint using Scrum.

Professional Scrum with User Experience is excellent training for everyone who works on a product team (engineers, product managers, etc): technology teams work better when they’re collaborating across disciplines and specialties. But different priorities, types of work, and the specific working rhythms of each discipline can create silos on teams and inside organizations. Learn how to use the Scrum framework and UX techniques to align your team, focus on value, and foster collaboration.

View the different Focus Areas covered within this class and others.

Created in Partnership with the Authors of Lean UX

Scrum.org and our Professional Scrum Trainers have worked with Jeff Gothelf and Joshua Seiden the authors of the book Lean UX in the creation of this course, leveraging their expertise and knowledge. 

Professional Scrum with User Experience Certification

All participants completing the Professional Scrum with User Experience course will receive a password to attempt the Professional Scrum with User Experience I (PSU I) certification assessment. PSU class participants who attempt the PSU I assessment within 14 days of the class and do not score at least 85% will be granted a 2nd attempt at no additional cost.

Why Scrum.org

Scrum.org provides the highest quality Scrum training, training materials and certified Professional Scrum Trainers (PSTs) to teach them. Our training materials are created and maintained by Scrum co-creator Ken Schwaber, Scrum.org and the PST community members who teach the courses, helping to ensure that they are in tune with what’s happening in software development organizations and always up-to-date with the latest practices.

Professional Scrum Trainers bring their own style and experience to the courses, but use the same materials so that students are learning from the same content regardless of who teaches the course or where it is taught around the world.  Read more about the differences.

Our Course Steward Model

Each Scrum.org course is assigned 2 stewards.  The steward is ultimately responsible for collecting input on the course materials, both those that exist and potentially additions to be made, review that input with the community along with Ken Schwaber and provide updates as required. 

Each course is stored in GitHub, allowing version control, feedback mechanisms, distribution and much more, not unlike the code that Scrum Teams deliver for their products.  Through GitHub capabilities, a PST can submit feedback on a course materials, its delivery content, speaker notes, exercises and much more.  With over 230 PSTs around the world teaching the materials, that provides a fantastic number of people to provide excellent feedback to improve the content and quality of the courseware. 

Class Details

Language

English

Delivery Method

In Person Class
Location: Cluj-Napoca, Romania (venue details)

Date

Start: November 25, 2019
End: November 26, 2019

Class Format

Traditional

Registration & Price

Price: EUR 1150

Registration for this class has closed

More Information

Collect PDUs or other education units from John Coleman's Scrum.org classes. The credentials don't expire! The credentials have a higher standard than any competitive offering in the marketplace. There is a high mark to pass, and fewer attempts are available. Scrum.org has more consistent training. Would you prefer a credential that is easier to attain and possibly less valuable or a credential that sets a higher standard, and sets you apart? Virtually all of John's students get through after their 1st assessment, with 1 to spare. And the scrum.org community is a lovely community that embraces the Scrum values in its actions, not just in words. 

Be prepared for an invigorating and exhausting class! Class sizes are small unless we learn a little about scaling topics when many people help with learning outcomes that relate to scaling.

John Coleman is an active practitioner with 14 years of experience in growing sustainable agility, real true agility. Learn from John's breadth & depth of current case studies with the latest trends and some leading & not yet known patterns. At John's highly rated training, John explains how being faithful to agility is key to success. 

John Coleman is an Irish Professional Scrum Trainer, a candidate LeSS trainer / LeSS Friendly Scrum Trainer, organizer of ELNA (Executive Leadership Network for Adaptiveness), and Europe’s most prominent Professional Scrum with Kanban trainer. John practices with team, leaders, execs more than 80% of the time, so while that might make John less polished as a trainer, he can answer all sorts of up to date practical questions with ease. John coaches, teaches, consults for sustainable growth of agility in non-software as well as software. He created Broad and Deep agility (BaDa) on top of the shoulders of existing theory & practice.

John helps to reinvigorate in-flight agility growth and helps to start new growth. 

John is a systems thinker who happens to be a huge fan of Cynefin and sees the benefits of both. Most importantly, John takes an independent view. But John is also a people thinker; he specialises in Spiral Dynamics Integral, Viral Change & other models.

John's Scrum+Kanban case studies can be found on www.scrumcasestudies.com (international payments company, European bank).

 By completing John's classes, one is ready for a Scaled Professional Scrum class, a Certified LeSS Basics class, or a Certified LeSS Practitioner class by default, and join's the LeSS community.

John's clients, directly or indirectly, included Shell, BP, Barclaycard, Lloyds Banking Group, Vocalink, MBB consulting firms, Centrica / British Gas, the Musgrave Group, RR Donnelley, DELL, Nordic Aviation Services, TDS, 84.51, and Ericsson. 

John's Scrum+Kanban case studies can be found on www.scrumcasestudies.com (international payments company, European bank). John is one of the world's busiest Scrum+Kanban practitioners. 

"ACe agility chefs" is a brand for developing agility chefs. John helps to develop new agility chefs, budding experts in both agility and transformation, two separate bodies of knowledge. John helps to reinvigorate in flight transformations and helps to start new ones. 

John is part of Marshall Goldsmith's #payitforward campaign and in so doing, sometimes offers free training to a selection of potential agility chefs. John is a key member of the #MarshallGoldsmithLead60 group, a cohort from the 16,000+ #MarshallGoldsmith100CoachesApplicants.

The marketplace is changing, and Scrum.org is leading the way. Learn from the very best and most current and practising trainers right now! Who knows, maybe you'll also be an agility chef at some point in the future!

John Coleman PSM video trailer 1 

John Coleman PSM video trailer 2

John Coleman PSM video trailer 3 

John Coleman PSM video testimonial

John Coleman's PSK trailer (sometimes with Daniel Vacanti) at https://www.youtube.com/watch?v=qra35U_RM9Y 

John Coleman's seminal blog posts on Kanban, Nexus Vs LeSS are available at https://www.scrum.org/resources/blog?uid=217428. John blogs prolifically at ace.works, valueglide.com, Medium, CIO Water Cooler and The Digital Transformation People.

See John Coleman's Professional Scrum Master courses listed as LeSS Friendly Scrum courses, as well as john's Certified LeSS Basics training at less.works.

John Coleman's testimonials & ratings are available at https://www.vocalreferences.com/large-scale-scrum-scrum-kanban-training/orderly-disruption-limited-ace-works/20770.html and https://www.trustpilot.com/review/www.ace.works

Venue

http://intensa.ro/ (tbc)

Strada București 74, Cluj-Napoca 400000, Romania

All classes are delivered in English. You can ask the trainer, John Coleman, to slow down his speech and/or to re-explain in different words as often as you like. While the trainer is Irish, his accent is neutral for an Irish person, his taxonomy is neutral, and there haven't been any issues for those with good English.

Classes are usually small, and even if not, John Coleman uses techniques that make a large class run very well, to a limit. John Coleman does not train class sizes over his operational limit so attendees can rightly get the full benefit of his classes.

Sometimes, John Coleman will have a co-trainer, someone who is already qualified or who is building up experience. Some classes may have an assistant who speaks a local language. Please let John Coleman know in advance if you need him to bring an assistant trainer who speaks your language via john@ace.works; economics will hopefully be in our favour to allow that if there is enough demand.

Payment in advance is required, no exceptions. VAT plus online ticketing charges, if applicable, are additional. All documentation requirements for invoice payment by the training date must be declared at the outset. VAT is treated automatically by the online ticket provider, if applicable. 

Location is not 100% confirmed, it is an approximate location. Location cannot be finally booked until final numbers are known. It's unusual for courses to get cancelled. Some classes require a minimum number of attendees. No responsibility is taken for costs resulting from cancellation/postponement.

Please only book travel one week in advance and use low-commitment accommodation bookings that allow cancellation one week in advance without charges. Most accommodation booking websites allow 24-hour cancellation in advance, please select that option. Please book travel at the last responsible moment (one week to go) using low-cost booking services such as Skyscanner or Kayak. 

You may cancel up to the specified online ticketing deadline, or 7 days in advance, and if so, the refund would have deductions for bank transfer fees, therefore it's an almost full refund.

You may postpone your ticket with a minimum of three business days notice, thereafter your lack of attendance at the booked date will be treated as a cancellation with zero refund (due to planning & venue costs for class numbers).

Electronic manuals and Scrum.org assessment fees are included. Physical manuals are usually not provided. Teas/coffees/water & snacks are included, but special dietary needs may not be addressed by the snacks unless you advise me (hopefully the location can oblige). Neither breakfast nor lunch is included.

If the class attendees demonstrate additional ability, bonus content may get covered. However, the class pace can get set to a slower pace by even one attendee who has not prepared for class, as per pre-class communications. While John Coleman's style is to assume zero knowledge, some attendees may have negative knowledge, preconceived ideas that are incorrect according to Scrum.org.

Negative knowledge creates drag for a training class, hence John Coleman sometimes performs pre-training-screening-calls. While there are no formal pre-requisites for Scrum.org classes, the trainer may request in pre-training phone calls that some attendees go to Profesional Scrum Foundations/Scrum Master (by any Scrum.org trainer) to ensure a smooth learning experience, even if the booked class ticket needs to be postponed to another date, refunding if necessary less banking fees.

Wheelchair accessible venue/room set-up... If you have specific disability requirements, e.g., you require a free place for an assistant, please let John Coleman know in advance via john@ace.works.

The delivery content is a combination of slides, flip charts, and exercises. The focus is more on flip charts and exercises. The approach is a combination of experiential training and Training From The Back of The Room, regardless of the training course, while sticking to the Scrum.org learning objectives. Many practical problems get discussed. and more often than not, options to solve problems are presented. But some problems need sessions in themselves, and it would be unfair to distract the class if the entire class doesn't want to take that path and/or the trainer is getting concerned that the learning objectives might not be attained within the training course timebox. In addition, some topics could be completely outside the scope of the training class. To that end, some topics may need to be "parked". Some topics could be completely outside the scope of the training class.


Subject to GDPR or other regulations:

Attendees may be asked to optionally consent to receive communications, e.g., follow-up email newsletters.

A booking is not a guarantee of attendance. The trainer may need to contact attendees to assess their readiness for the training class. It is possible the trainer will recommend additional training / reading before you can be accepted into the booked class.

In order to get an assessment, the trainer must submit your name and email address to Scrum.org; Scrum.org may in turn send you regular newsletters. 

Attendees will be invited to a slack channel for the class to enable communications before, during, and after the class.

Photographs and/or video permission will be requested in class for follow up marketing purposes. Review sites are useful but can be prone to fake revews, and hence less crediblity, even if very well accepted. To that end, Orderly Disruption is migrating to TrustPilot. Reviews & Testimonials will be requested in class; you can add the same review and star rating to each of VocalReferences, TrustPilot, and Google, to be performed optionally in class. Attendees may also be asked to provide feedback to Scrum.org. For these requests, regardless of the response, additional bonus learning content will be delivered.

A limited number of free of charge post training Zoom calls are offered. To book, attendees can arrange to meet me via Doodle on https://doodle.com/JohnColemanIRL

Attendees may be asked to join compatible communities, e.g., the LeSS community, the ACe community, the ELNA community.

See the privacy statement at ace.works.