Professional Scrum with User Experience
Live Virtual Class, December 12-13, 2023
💣⭐ ✳ 𝐆𝐮𝐚𝐫𝐚𝐧𝐭𝐞𝐞𝐝 𝐭𝐨 𝐑𝐮𝐧 ✳⭐💣
This 2-day hands-on course where students with some Scrum experience will learn how to integrate modern UX practices, (UX is more than UI) into the way they are working in Scrum and how to work most effectively within Scrum Teams. Design work can sometimes feel slow, and not well suited to quick agile cadences and Scrum events, but that isn’t the case. Learn UX techniques that fit beautifully into Scrum, and practice these techniques with cross-functional teams in the class.
Over the 2 days, students will learn UX techniques that work most effectively with Scrum Teams. In addition, you will learn practical tools and practices to best work with customers and their feedback to deliver higher value in the customer’s eyes with Scrum Teams without changing Scrum.
This is excellent training for everyone who works on a product team (engineers, product managers, etc): technology teams work better when they’re collaborating across disciplines and specialties. But different priorities, types of work, and the specific working rhythms of each discipline can create silos on teams and inside organizations. Learn how to use the Scrum framework and UX techniques to align your team, focus on value, and foster collaboration.
Who Should Attend
Scrum Masters, Product Owners and anyone involved in delivering the product (engineers, product managers, etc) as technology teams work better when they’re collaborating across disciplines and specialties. People who know UX will learn how to work more effectively inside Scrum, managing work in Sprints and visualizing it in the Product Backlog.
Students will leave the class understanding how to reconcile UX work with Scrum essentials like the Definition of “Done”, Backlog prioritization and delivering “Done” Increments every Sprint. You will learn how to handle design work that may extend beyond a single Sprint, continuing to deliver value each and every Sprint using Scrum.
- Understand how cross-functional Scrum Teams can include UX specialists
- Learn to account for, manage, prioritize and include UX work in the Backlog
- Explore how to balance discover and delivery within a Scrum Team
- Know how Scrum Teams create customer feedback loops within a Sprint
- Ensure customer insight is included in Scrum events and decision-making
- Communicate the Definition of “Done” in a world of continuous learning
- Understand how Scrum with UX enhance continuous learning
- Framing work as problems to solve
- Outcomes over outputs
- Managing UX work in Scrum
- Focus on users
Certification & Assessments
All participants completing the Professional Scrum with User Experience course will receive a password to attempt the Professional Scrum with User Experience I (PSU I) assessment. Class participants who attempt the PSU I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.
Frequently Asked Questions
What is included in the price?
The price includes course materials, the PSU I assessment and lifetime certification from Scrum.org.
How do I achieve the Professional Scrum with User Experience I (PSU I) certification?
The PSU I certification is achieved by taking and passing an online assessment in your own time following the course. It can be taken from any internet-connected computer.
What is required to achieve the Professional Scrum with User Experience I (PSU I) certification?
The PSU I assessment is comprised of multiple-choice questions that must be completed in 60 minutes. The pass mark is 85%. The course fee provides up to 2 attempts at the PSU I assessment assuming the first attempt is taken within 14 days of class completion.
What are the course hours?
Courses start at 09:00 AM and finish at 5:00 PM each day.
How should I prepare for the course?
The only preparation required is to read the Scrum Guide.
I'm not sure if I have enough experience to take the course. What should I do?
Email the trainer at email@example.com and he will counsel you.
Can I register now and pay via invoice later?
Yes. Email us at firstname.lastname@example.org with your details.
Where can I contact the trainer with further questions?
You can email the trainer at email@example.com
Registration & Price
About The Trainer
John Gillespie is a Scrum.org Professional Scrum Trainer and technology/transformation executive. He has guided organizations in adopting Lean/Agile methodologies and has been integral in leading enterprise-wide transitions.
He earned an MBA in finance and leadership from NYU Stern School of Business, an MS in Computer Science, and has founded two successful technology companies.
John is based in New York, USA. He is always happy to arrange private training for your company. Please get in touch to find out more.
Recent Clients Include:
What Clients Have To Say About John:
I recently had the pleasure of attending the Professional Scrum Master training taught by John in conjunction with Scrum.org. John is one of the most effective and concise instructors I have had the pleasure of being taught by. He was able to take the potentially overwhelming amount of agile framework information and deliver it to a class of people who had an extremely diverse set of backgrounds and skill levels. He was able to take complex subjects, explain them directly and with emphasis on the most important and functional information. I left this short course feeling extremely well prepared to start engaging the Scrum framework professionally and to guide other teammates on its use as well. I look forward to hopefully enrolling in more of his classes as the opportunity presents itself professionally. Thank you, John!
I had the opportunity to learn from John in his Professional Scrum Master class. John was not only extremely knowledgable about the framework of SCRUM, but he brought years of experience consulting various organizations to achieve their vision. The experience and stories breathed life into the material and made the class that much more impactful to my learning. I absolutely recommend John to anyone who is interested in learning how to cultivate high performing teams through the SCRUM framework.
Jared Blake, PMP, PSM I Business Program Manager at Microsoft
John is an amazing trainer. One of the best Scrum Masters ever! Had the privilege of attending a course he taught and the quality and delivery was just phenomenal in terms of accuracy and brevity! One of the finest trainers out there. Highly recommend his trainings and do wish and plan to take some more.
Kavita Jain Senior Program Manager at Cisco
John is a very knowledgable instructor. He provides a clear presentation with examples and insightful feedback into problems we are facing in our organization. I look forward to attending more Scrum courses. -Jose Awarado Senior Business Analyst at Shell
“John provided our group of 8 new Product Owners an excellent course. We discussed real-life scenarios, John's experiences, and how to put the classroom material together with his experience into our business model. It was an excellent experience. Additionally, this course provided the material and requirements necessary to pass the 80 questions Professional Scrum Product Owner I exam. I passed the exam one day after the course ended! Thanks for your expertise and for such a great course, John!”
- Peter Gorman. U.S. Department of Homeland Security
"I took the Professional Scrum Master certification training from John. This training is for folks who would like to understand the basics of scrum framework and dive deep in roles/responsibilities for a scrum master. John is an amazing teacher who focuses on explaining the course with examples and use cases. He is always open to questions and encourages them (either in class or over the email). He made the entire learning process very interactive, which made it so easy to understand.
I highly recommend taking the class with him."
- Swati Gupta. Oracle
"John is a skilled Scrum instructor. His presentation makes everyone feel comfortable, no matter their skill level or experience; John's disarming charm accepts everyone where they are. He also has a deep well of real-life experience with project management that he humbly draws from to refresh whatever content he's dispensing. A skilled practitioner and trainer, making the world better one Scrum at a time."
- Tommy Poole. Scrum Master
"John was a very patient and informative instructor. He made sure that everyone understood every concept before moving forward, and took time to answer any questions that were asked with great detail. Thank you for the great class!"
- Hanna Heaps. PayScale Inc.
"John has an encyclopedic knowledge of what it takes to be a Scrum Master, as well as plenty of real-world examples to contextualize that knowledge. After spending the two days with John during his course, I was able to not only pass the PSM I exam but more importantly, I was able to bring his guidance back to my organization and help us improve our own practices. It also helps that he is a nice guy, a patient instructor, and impossible to stump with a question. I recommend John to anyone looking to improve their knowledge of Scrum."
- Bracken Hipp. Dataworks Development, Inc