Not recieved order confirmation neither password yet

Hello Daniel,

We are sorry to learn that you have not received your password email. We wrote to you twice (once yesterday and once today). We re-sent both your password email and invoice receipt, but it seems like our messages aren't getting through to you. Occasionally Scrum.org notification emails are caught in a spam filter due to network security or firewall settings, so we suggest adding info@scrum.org and support@scrum.org to your email client’s friendly contacts and safe-senders list in order to receive important communications from us.

In the meantime, can you please check your spam folders? Our messages to you should be there. 

We wish you the best of luck on the assessment, and hope you enjoy your day!

Hi Daniel,

We were unable to approve your last post. This is due to our Forums policy, which holds that we are unable to allow individuals to publicly post their email address on our site/Forums. This is entirely for the reasons of being mindful of the privacy and protection of all our users.

Our site receives millions of visits, and we would not wish to be held responsible if your email address landed in the wrong hands, thereby causing you any inconvenience, frustration, or duress. We apologize for the inconvenience, but appreciate your understanding. 

We can confirm that we did send your password and invoice to the email address you specified in the post we removed. Please do a search in your Gmail for the order number 2S115400 or the subject of our latest response to you Re: Order confirmation

Please also check your email filters for any rules that might move messages from support@scrum.org to your trash or another folder.

Hello,

I've already checked all my email folders and I did not find anything related to my password or order. There is only the first email sended from support@scrum.org, yesterday (after I registered the Scrum.org.) and another one today, about 12:16 PM (Brazil), related to "Submission Approved" at this forum.

It does not make sense for gmail to be blocking just a few emails originating from "support@scrum.org" and blocking others. 

What will you do to solve my problem?

Hello Daniel,

We believe you may have some sort of filter in place that is deleting emails from Scrum.org. Please write to support@scrum.org with your order number 2S115400 and an alternative email address where we can send your password and invoice receipt. We'll be happy to assist however we can.

Thanks for reply. I've sended you a new email, according with your instructions.

Now it's all right. I received the password, did the exam and the most important: passed!

Thanks.