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Workshop for team with mismatched expectations

Last post 04:29 am December 10, 2019 by Tim M
3 replies
02:06 pm December 9, 2019

Hello everyone,

 

I have been asked to help out a team entirely outside my own business area with a workshop as facilitator and would love to get some feedback on how to structure it.

Some background: 

The team is dysfunctional at the moment due to mismatching expectations on each other. The product owners (unfortunately, they have two) blame the development team for not being able to deliver any functionality and blame the domain architect on not aligning with their view of the product (which to my understanding has not been formalized). The lead architect blames the product owners for not understanding their own product and for deviating from the reason for which the product exists. And the team blames most parties involved in not being able to give them a clear vision, roadmap and SMART stories upon which they can work.

 

My initial thought for the workshop would be to help everyone in venting their unmet expectations on each other by listing both met and unmet expectations. And then discuss all the unmet ones and decide upon concrete actions which can be taken shortly after the workshop. 

 

Appreciate all input for this session!

 

Best, 


03:51 pm December 9, 2019

The team is dysfunctional at the moment due to mismatching expectations on each other. 

Do team members wish to implement Scrum, including its roles, so the benefits of the framework can be achieved? Do you know if people have a shared expectation on that count?


05:19 pm December 9, 2019

Do team members wish to implement Scrum, including its roles, so the benefits of the framework can be achieved? Do you know if people have a shared expectation on that count?

The development team itself wants to work using Scrum. One product owner however has never worked using an agile methodology before and does not have the highest ambition to learn (their scrum master tries to coach him), but rather treats the team as a delivery unit.


04:29 am December 10, 2019

What is a SMART story? You mean like SMART goals? 


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