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Oct 11, 2020
Knowledgeable, experienced and enthusiastic
Magda is an experienced, enthusiastic and really knowledgeable trainer. It was a pleasure to participate in the training sessions she led, full of practice and energy.
Katarzyna Sieklucka
Sep 20, 2020
Awesome training
Awesome training! Magdalena is a super trainer, who dedicates her whole heart to the training, which she delivers. I can say this, as I have attended her several classes (POSP-A, PALE, PSU)
Thanks to her enormous experience (more than 20 years in IT industry)
her training is well- balanced between the theory from the scrum.org and examples from her work -life.
I have enjoyed this class a lot, and I think I will join the next one (PSK).
Magdalena Walczak
Sep 15, 2020
Great
Great, valuable training in the form of a workshop, conducted by a very professional and knowledgeable trainer - Magdalena. Based on rich experience and real-life examples, really interesting and energizing despite the remote formula :)
Anna Rybka
Sep 7, 2020
PSU is a great class
I can recommend this class for SM, PO, UX Specialists, Designers. If it happens that you will have an opportunity to do it on-site within your company, participating with the whole Scrum Team (and outside co-workers who might be considered as UX, Designers) is highly recommended. PSU is a great class that stress test your understanding of what is a Sprint work, what is an Increment, what should be in the DoD etc.
Piotr Górajek
Sep 4, 2020
PSPO II Online training - great learning
Online training executed very professionally. A lot of material packed in 2 days. Many discussions on the forum and in dedicated pairs or groups. It was even more intensive then "in the office" training. Questions answered, goals set for the training achieved. Good materials and tools available to run the training online. Thank you, these were very beneficial days for me.
Michal
Jul 17, 2020
Insightful and useful class!
It was a great valuable class! I enoyed the exercises, the good discussions and insights and the theory presented by Magda in a very digestive manner. I would recommend this class to any manager who works with agile and scrum teams.
Aneta Orszewska
Jul 16, 2020
It was a great experience
It was a great experience! 2 days full of collaboration, interesting tools and discussions. Magda is an amazing teacher. She feels the group and has in control dynamics of the meeting. I recommend this training for Product Owners and Scrum Masters. Best is to go together :-)
Radosław Gamracy
Jul 10, 2020
Very engaging class!
Very engaging class with good balance of theory and workshop tasks. I loved the fact we had space for discussions and sharing experience with other participants.
Radosław Orszewski
Jul 7, 2020
If you want to learn what good Product Owner is supposed to do...
... just sign up for the PSPO Advanced course.
I spent two days on a training where I studied advanced topics about the Product Owner's role. What I enjoyed very much was that the course was practical and interactive. Most of the time we spent on working on a real case and digesting the Product Owner's duties. I used to think the PO role was pretty easy to understand but in fact I learned how different the role is from what I have witnessed and experienced in the past. It was also a moment for self reflection what I liked very much. Two days with a lot of interaction, learning from other participants and great facilitation by our trainer. Highly recommended.
Igor Szwedziński
Jun 28, 2020
I learned a lot from her knowledge and experience. Highly recommended!
Magdalena is very experienced trainer and facilitator. From her I've learned not only theory but I've got a lot of practical knowledge. Her PSM II training was a key factor to get my exam successfully. Highly recommended!
Diana Shtilianova
Jun 24, 2020
Experience sharing
It was a very great opportunity to share personal experiences. Although we took part in the event virtually, the group work worked smoothly. The trainer is dedicated and professional. I highly recommend.
Péter Rácz
Jun 7, 2020
Excellent course which showed me how…
Excellent course which showed me how real Agile leader should look like.
Jakub Grzebinoga
Jun 1, 2020
Excellent training
Excellent training, knowledge shared is based on the trainers' experience and there was a plenty of useful tips as well. It's obvious that the class was well thought of and prepared with care. Lots of useful additional materials to read after the class.
Anna Radwan
Jun 1, 2020
PAL-E
It helps me to understand who the Agile Leader is.
Damian Jaskulski
Mar 15, 2020
I like the workshop a lot
A lot of knowledge, many examples. I will use the exercises at work. I'm inspired to do some new things. The atmosphere during the workshop was great. Time well spent.
Anna Ługowska
Mar 10, 2020
I enjoyed my training very much
I enjoyed my training very much! Magdalena is very professional and experienced trainer. I learned a lot! Highly recommended :)
Krzysztof Dalek
Feb 6, 2020
Amazing, practical and definitely must for every Product Owner.
Actually, it is my second training with Magda - the first one was PSU. Magda is, without doubt, an excellent expert at guiding people to the answers. Not only did Magda prepare PSPO - Advanced training perfectly, but she also introduced many practical case studies from real life. She always explained her views very concisely and gave supporting arguments that were both clear and persuasive. Magda did a wonderful job of keeping us focused and on track for two days of training. I would therefore highly recommend Magda Firlit.
Jan Wardecki
Feb 6, 2020
Professional Scrum Product Owner - Advanced
It was my fourth workshop with Magdalena Firlit, and there is a reason why I choose this trainer. Content and knowledge at a very high level. Training performed flawlessly. Highly recommend for every Product Owner or Entrepreneur.
Marcin Ziółek
Feb 6, 2020
True masterclass for every Product Owner
I highly recommend the class and the trainer. Magda is a very passionate trainer and creates a great environment for learning. The class was very collaborative and fun to attend. Students shared many cases and examples useful to others. The time went by very fast. The class helps Product Owners explore different aspects of product ownership and move towards entrepreneurship.
Krystian Kaczor
Jan 22, 2020
Excellent training and Great Trainer!
Excellent training and Great Trainer!
Oleh Lukutin
Dec 7, 2019
E3T excellent training, trainer and team
When I read Ken Blanchard book, the One minute manager some decades ago, I was curious how it can be presented in the real value, what could be the methofology.Now the agile leadership, the scrum can show the way and by being the active Scrum Master we can be the engine of the transformation. SM is the real leader role. Let’s step out from the traditional structure.
Gyorgy Kollar
Nov 28, 2019
PSM class with Magdalena Firlit
Class was great, a lot of new knowledge regarding Scrum and Agile.
Mykola Fetsych
Oct 28, 2019
Awesome class:)
A lot of helpful discussions and a few exercizes I can take back to my team:) Amazing trainer with a great teaching flow and humor
Magdalena Kucharska
Oct 27, 2019
Magdalena Firlit's PSMII course
Magdalena Firlit is amazingly passionate about agility, Scrum, people and her job. Her course covered everything needed for the assessment (I passed ;)) and even more (eg. liberating structures). On her PSM II course we got inspired and motivated to bring our new insights to our daily work.The course was interactive, no power points presentation, all the knowledge was told, placed on flipcharts, printed or gathered from the participants knowledge. Truly proffesional, engaging workshop! I would reccomend this event to everyone, and hope to meet Magdalena on another amazing experience :). Thank you Magda!
Agnieszka Brzeska
Oct 25, 2019
Scrum master squeezer!
The class give us great preparation for the PSM II exam, insights, experience sharing from real work with the focus on the goal to pass the exam. I must say our lector Magdalena provided very detailed training, great materials, great interactions, great job! I would love to attend another class again!
Matúš Vavro
Oct 23, 2019
Great workshop overall
Great workshop overall, really helpful to those who want to integrate UX and Scrum and take away some practices useful in any context that relates to better user experience in general.
Magda provided an excellent training.
Maciej Jarosz
Oct 18, 2019
PSMII
Very useful class where information from various sources came together in a great way. Thanks Magdalena!
Lenka Krivosudska
Oct 18, 2019
Very good facilitation approach and…
Very good facilitation approach and experience sharing, ensuring whole group is engaged 98% of the time. Gave me an example how I would like to work with my team. Many thanks
Miroslav Medovcik
Oct 11, 2019
An awesome PSM II class by Magdalena
An awesome PSM II class by Magdalena
I was attended on a PSM II class delivered by Magdalena. This was my 3rd class delivered by Magdalena, and as usually, her dedication and professionalism to deliver the best quality class for her students is extraordinary. I can only recommend any class from Magdalena, especially and included PSM II. Thanks a lot.
Artur Kovacs
Oct 11, 2019
Very good class
Very good class, lots of exercises using Liberating Structures, very exciting stuff.
As a point for improvement, I would have loved to dig more into different problem scenarios such as "Jeff" and diagnose them.
Dusan Karac
Sep 27, 2019
Excellent workshops with a lot of…
Excellent workshops with a lot of excercises, use cases and shared knowledge. Useful materials and the most important: reliable and substantive Trainer! Thank you Magdalena for this workshops and taking care of students before, during and after the classes.
Anna T.
Sep 11, 2019
Highly recommended
Highly recommended! (trainer and also training) Excellent facilitation skills, feeling of the learning flow, it was my third workshop with Magdalena, and for sure I want to be on next one!
Marcin Ziółek
Sep 11, 2019
Excellent class for PAL-E
Excellent class for PAL-E, as always from Magdalena :).
Artur Kovacs
Aug 9, 2019
Trainer Magda is Perfect
Trainer Magda is Perfect! He presents / shares his knowledge very well, everything is understandable and clear. And Magda is really good obserwator, always knew when participants lose focusing and the break is needed. This showed Magda has not ruthine but she is strong involved on provide knowledge to participants. Magda shows her passion what strong mobilize people to focus.
Elżbieta Kotleszka
Aug 2, 2019
High quality class
High quality class! It was obvious that the trainer has spend a lot of time to prepare and had a lot of practical experience. Every minute of the class brought value to the attendees. Thank you!
Anna Radwan
Jul 30, 2019
Thanks to Magda for such an interesting…
Thanks to Magda for such an interesting training, I've learned a lot in addition to rearranging and strengthen my existing knowledge.
Allam Alaghbar
Jul 8, 2019
PSM II
It was one of the best training in Scrum. I've really enjoyed the content and way of our collaboration, team work and liberate maps that we used. Organizing level of Brain Rain was on highest level like agile way of working. Thank you very much to Magdalena and Bogdan.
Egor
Jun 14, 2019
Professional Scrum Master II class
INB4 - I did obtain PSM2 certification approx 1 year before participating in the class. Nonetheless, the class itself is a blast, especially when you want to see how powerful Liberating Structures and other techniques can be in your daily work.
Even when you think you know a great deal about particular areas of knowledge in Scrum (SM, PO, Dev, Management, Coaching, theory, auxiliary practices, etc.) the class is a great way to refresh your knowledge and what may be more important, energize you to Scrum on.
Magda, as a Scrum Trainer, provides a top-notch service to the customer. I can only recommend this training/class, be sure to check it out.
Maciej Jarosz
Jun 13, 2019
PSK class was excellent!
PSK class was excellent! The trainer (Magdalena Firlit) was great - prepared very well, answered all questions and doubts, explains all topics clearly. Group was active and engaged. During the training I've learnt a lot and additionally I had a chance to collaborate closely with group and learn by practice - I really like simulation games.
Definitely recommend this training!
Judyta Barczyk
Jun 12, 2019
Big thanks to Magdalena Firlit to…
Big thanks to Magdalena Firlit to provide for me and my class an excellent PSPO I related education.
Magdalena's professional and very responsible approach of providing the related materials is outstanding and I can just recommend her as a scrum.org trainer to anyone interested about the classes, what she is provides.
Artur Kovacs
Jun 9, 2019
Kanban in Scrum break myths and gives interesting tools
Very warm atmosphere of the class, good contact with the participants, subject presented in the very interesting and stimulating way. Balance between theory and practice. Teacher open on feedback and adjusting to group needs
AR
Jun 5, 2019
Very well prepared trainer
Very well prepared trainer, very useful cases, discussions. Great facilitation :)
Maciej Mrozik
May 31, 2019
Feedback
Hi,
The course was really good. I learned a lot and the whole organization was perfectly managed.
Thank you!
Donia Elsheikh
Feb 16, 2019
Great training, I recommend to all managers interested in Agile, Scrum and other methodologies/frameworks/you name it
Magdalena's service in the form of training provided was top notch. It was fun, dynamic and informative.
Everything was professional, facilitation was great, time tracking was precise.
Last but not least, the training proved to be a good preparation for the PAL I exam, though I think it was only a by product of the service provided, not the main focus of that training which is useful on its own.
I'll attend another class hosted by Magdalena, surely.
Maciej Jarosz
Magdalena's Certifications
Magdalena's Bio
Magdalena Firlit is a Professional Scrum Trainer and an experienced Scrum coach, Scrum Master, graduated life & business coach (ICF diploma), mentor, Agile coach, graduated trainer and consultant.
In 2008, during her postgraduate university course, she discovered Scrum as an effective framework and from that time she has been successively learning how to apply Scrum, spread it and improve software development.
She works worldwide with big companies (+10 000) as well as with medium and small size ones, helping them improve their empirical approach, value delivery and business agility.
Magdalena cooperates with the whole organisation, from decision-makers to Scrum Teams, to better understand their needs and be more effective in terms of consulting and training.
She also shares her experience widely as an international speaker at conferences and business events. As a creator of Agile Series at Women in Technology, she provides workshops and teaches all people interested in Scrum and Agility. Magdalena helps organize Agile conferences, for instance she was involved in Scrum Days organisation. She is also a co-organizer the first Liberating Structures meetup in Poland.
Spoken Languages
- English
- Polish
Courses taught by Magdalena
See What My Students Say
Oct 11, 2020
Knowledgeable, experienced and enthusiastic
Magda is an experienced, enthusiastic and really knowledgeable trainer. It was a pleasure to participate in the training sessions she led, full of practice and energy.
Katarzyna Sieklucka
Sep 20, 2020
Awesome training
Awesome training! Magdalena is a super trainer, who dedicates her whole heart to the training, which she delivers. I can say this, as I have attended her several classes (POSP-A, PALE, PSU)
Thanks to her enormous experience (more than 20 years in IT industry)
her training is well- balanced between the theory from the scrum.org and examples from her work -life.
I have enjoyed this class a lot, and I think I will join the next one (PSK).
Magdalena Walczak
Sep 15, 2020
Great
Great, valuable training in the form of a workshop, conducted by a very professional and knowledgeable trainer - Magdalena. Based on rich experience and real-life examples, really interesting and energizing despite the remote formula :)
Anna Rybka
Sep 7, 2020
PSU is a great class
I can recommend this class for SM, PO, UX Specialists, Designers. If it happens that you will have an opportunity to do it on-site within your company, participating with the whole Scrum Team (and outside co-workers who might be considered as UX, Designers) is highly recommended. PSU is a great class that stress test your understanding of what is a Sprint work, what is an Increment, what should be in the DoD etc.
Piotr Górajek
Sep 4, 2020
PSPO II Online training - great learning
Online training executed very professionally. A lot of material packed in 2 days. Many discussions on the forum and in dedicated pairs or groups. It was even more intensive then "in the office" training. Questions answered, goals set for the training achieved. Good materials and tools available to run the training online. Thank you, these were very beneficial days for me.
Michal
Jul 17, 2020
Insightful and useful class!
It was a great valuable class! I enoyed the exercises, the good discussions and insights and the theory presented by Magda in a very digestive manner. I would recommend this class to any manager who works with agile and scrum teams.
Aneta Orszewska
Jul 16, 2020
It was a great experience
It was a great experience! 2 days full of collaboration, interesting tools and discussions. Magda is an amazing teacher. She feels the group and has in control dynamics of the meeting. I recommend this training for Product Owners and Scrum Masters. Best is to go together :-)
Radosław Gamracy
Jul 10, 2020
Very engaging class!
Very engaging class with good balance of theory and workshop tasks. I loved the fact we had space for discussions and sharing experience with other participants.
Radosław Orszewski
Jul 7, 2020
If you want to learn what good Product Owner is supposed to do...
... just sign up for the PSPO Advanced course.
I spent two days on a training where I studied advanced topics about the Product Owner's role. What I enjoyed very much was that the course was practical and interactive. Most of the time we spent on working on a real case and digesting the Product Owner's duties. I used to think the PO role was pretty easy to understand but in fact I learned how different the role is from what I have witnessed and experienced in the past. It was also a moment for self reflection what I liked very much. Two days with a lot of interaction, learning from other participants and great facilitation by our trainer. Highly recommended.
Igor Szwedziński
Jun 28, 2020
I learned a lot from her knowledge and experience. Highly recommended!
Magdalena is very experienced trainer and facilitator. From her I've learned not only theory but I've got a lot of practical knowledge. Her PSM II training was a key factor to get my exam successfully. Highly recommended!
Diana Shtilianova
Jun 24, 2020
Experience sharing
It was a very great opportunity to share personal experiences. Although we took part in the event virtually, the group work worked smoothly. The trainer is dedicated and professional. I highly recommend.
Péter Rácz
Jun 7, 2020
Excellent course which showed me how…
Excellent course which showed me how real Agile leader should look like.
Jakub Grzebinoga
Jun 1, 2020
Excellent training
Excellent training, knowledge shared is based on the trainers' experience and there was a plenty of useful tips as well. It's obvious that the class was well thought of and prepared with care. Lots of useful additional materials to read after the class.
Anna Radwan
Jun 1, 2020
PAL-E
It helps me to understand who the Agile Leader is.
Damian Jaskulski
Mar 15, 2020
I like the workshop a lot
A lot of knowledge, many examples. I will use the exercises at work. I'm inspired to do some new things. The atmosphere during the workshop was great. Time well spent.
Anna Ługowska
Mar 10, 2020
I enjoyed my training very much
I enjoyed my training very much! Magdalena is very professional and experienced trainer. I learned a lot! Highly recommended :)
Krzysztof Dalek
Feb 6, 2020
Amazing, practical and definitely must for every Product Owner.
Actually, it is my second training with Magda - the first one was PSU. Magda is, without doubt, an excellent expert at guiding people to the answers. Not only did Magda prepare PSPO - Advanced training perfectly, but she also introduced many practical case studies from real life. She always explained her views very concisely and gave supporting arguments that were both clear and persuasive. Magda did a wonderful job of keeping us focused and on track for two days of training. I would therefore highly recommend Magda Firlit.
Jan Wardecki
Feb 6, 2020
Professional Scrum Product Owner - Advanced
It was my fourth workshop with Magdalena Firlit, and there is a reason why I choose this trainer. Content and knowledge at a very high level. Training performed flawlessly. Highly recommend for every Product Owner or Entrepreneur.
Marcin Ziółek
Feb 6, 2020
True masterclass for every Product Owner
I highly recommend the class and the trainer. Magda is a very passionate trainer and creates a great environment for learning. The class was very collaborative and fun to attend. Students shared many cases and examples useful to others. The time went by very fast. The class helps Product Owners explore different aspects of product ownership and move towards entrepreneurship.
Krystian Kaczor
Jan 22, 2020
Excellent training and Great Trainer!
Excellent training and Great Trainer!
Oleh Lukutin
Dec 7, 2019
E3T excellent training, trainer and team
When I read Ken Blanchard book, the One minute manager some decades ago, I was curious how it can be presented in the real value, what could be the methofology.Now the agile leadership, the scrum can show the way and by being the active Scrum Master we can be the engine of the transformation. SM is the real leader role. Let’s step out from the traditional structure.
Gyorgy Kollar
Nov 28, 2019
PSM class with Magdalena Firlit
Class was great, a lot of new knowledge regarding Scrum and Agile.
Mykola Fetsych
Oct 28, 2019
Awesome class:)
A lot of helpful discussions and a few exercizes I can take back to my team:) Amazing trainer with a great teaching flow and humor
Magdalena Kucharska
Oct 27, 2019
Magdalena Firlit's PSMII course
Magdalena Firlit is amazingly passionate about agility, Scrum, people and her job. Her course covered everything needed for the assessment (I passed ;)) and even more (eg. liberating structures). On her PSM II course we got inspired and motivated to bring our new insights to our daily work.The course was interactive, no power points presentation, all the knowledge was told, placed on flipcharts, printed or gathered from the participants knowledge. Truly proffesional, engaging workshop! I would reccomend this event to everyone, and hope to meet Magdalena on another amazing experience :). Thank you Magda!
Agnieszka Brzeska
Oct 25, 2019
Scrum master squeezer!
The class give us great preparation for the PSM II exam, insights, experience sharing from real work with the focus on the goal to pass the exam. I must say our lector Magdalena provided very detailed training, great materials, great interactions, great job! I would love to attend another class again!
Matúš Vavro
Oct 23, 2019
Great workshop overall
Great workshop overall, really helpful to those who want to integrate UX and Scrum and take away some practices useful in any context that relates to better user experience in general.
Magda provided an excellent training.
Maciej Jarosz
Oct 18, 2019
PSMII
Very useful class where information from various sources came together in a great way. Thanks Magdalena!
Lenka Krivosudska
Oct 18, 2019
Very good facilitation approach and…
Very good facilitation approach and experience sharing, ensuring whole group is engaged 98% of the time. Gave me an example how I would like to work with my team. Many thanks
Miroslav Medovcik
Oct 11, 2019
An awesome PSM II class by Magdalena
An awesome PSM II class by Magdalena
I was attended on a PSM II class delivered by Magdalena. This was my 3rd class delivered by Magdalena, and as usually, her dedication and professionalism to deliver the best quality class for her students is extraordinary. I can only recommend any class from Magdalena, especially and included PSM II. Thanks a lot.
Artur Kovacs
Oct 11, 2019
Very good class
Very good class, lots of exercises using Liberating Structures, very exciting stuff.
As a point for improvement, I would have loved to dig more into different problem scenarios such as "Jeff" and diagnose them.
Dusan Karac
Sep 27, 2019
Excellent workshops with a lot of…
Excellent workshops with a lot of excercises, use cases and shared knowledge. Useful materials and the most important: reliable and substantive Trainer! Thank you Magdalena for this workshops and taking care of students before, during and after the classes.
Anna T.
Sep 11, 2019
Highly recommended
Highly recommended! (trainer and also training) Excellent facilitation skills, feeling of the learning flow, it was my third workshop with Magdalena, and for sure I want to be on next one!
Marcin Ziółek
Sep 11, 2019
Excellent class for PAL-E
Excellent class for PAL-E, as always from Magdalena :).
Artur Kovacs
Aug 9, 2019
Trainer Magda is Perfect
Trainer Magda is Perfect! He presents / shares his knowledge very well, everything is understandable and clear. And Magda is really good obserwator, always knew when participants lose focusing and the break is needed. This showed Magda has not ruthine but she is strong involved on provide knowledge to participants. Magda shows her passion what strong mobilize people to focus.
Elżbieta Kotleszka
Aug 2, 2019
High quality class
High quality class! It was obvious that the trainer has spend a lot of time to prepare and had a lot of practical experience. Every minute of the class brought value to the attendees. Thank you!
Anna Radwan
Jul 30, 2019
Thanks to Magda for such an interesting…
Thanks to Magda for such an interesting training, I've learned a lot in addition to rearranging and strengthen my existing knowledge.
Allam Alaghbar
Jul 8, 2019
PSM II
It was one of the best training in Scrum. I've really enjoyed the content and way of our collaboration, team work and liberate maps that we used. Organizing level of Brain Rain was on highest level like agile way of working. Thank you very much to Magdalena and Bogdan.
Egor
Jun 14, 2019
Professional Scrum Master II class
INB4 - I did obtain PSM2 certification approx 1 year before participating in the class. Nonetheless, the class itself is a blast, especially when you want to see how powerful Liberating Structures and other techniques can be in your daily work.
Even when you think you know a great deal about particular areas of knowledge in Scrum (SM, PO, Dev, Management, Coaching, theory, auxiliary practices, etc.) the class is a great way to refresh your knowledge and what may be more important, energize you to Scrum on.
Magda, as a Scrum Trainer, provides a top-notch service to the customer. I can only recommend this training/class, be sure to check it out.
Maciej Jarosz
Jun 13, 2019
PSK class was excellent!
PSK class was excellent! The trainer (Magdalena Firlit) was great - prepared very well, answered all questions and doubts, explains all topics clearly. Group was active and engaged. During the training I've learnt a lot and additionally I had a chance to collaborate closely with group and learn by practice - I really like simulation games.
Definitely recommend this training!
Judyta Barczyk
Jun 12, 2019
Big thanks to Magdalena Firlit to…
Big thanks to Magdalena Firlit to provide for me and my class an excellent PSPO I related education.
Magdalena's professional and very responsible approach of providing the related materials is outstanding and I can just recommend her as a scrum.org trainer to anyone interested about the classes, what she is provides.
Artur Kovacs
Jun 9, 2019
Kanban in Scrum break myths and gives interesting tools
Very warm atmosphere of the class, good contact with the participants, subject presented in the very interesting and stimulating way. Balance between theory and practice. Teacher open on feedback and adjusting to group needs
AR
Jun 5, 2019
Very well prepared trainer
Very well prepared trainer, very useful cases, discussions. Great facilitation :)
Maciej Mrozik
May 31, 2019
Feedback
Hi,
The course was really good. I learned a lot and the whole organization was perfectly managed.
Thank you!
Donia Elsheikh
Feb 16, 2019
Great training, I recommend to all managers interested in Agile, Scrum and other methodologies/frameworks/you name it
Magdalena's service in the form of training provided was top notch. It was fun, dynamic and informative.
Everything was professional, facilitation was great, time tracking was precise.
Last but not least, the training proved to be a good preparation for the PAL I exam, though I think it was only a by product of the service provided, not the main focus of that training which is useful on its own.
I'll attend another class hosted by Magdalena, surely.
Maciej Jarosz
Upcoming Classes by Magdalena
See all upcoming classes-
Professional Scrum Product Owner - AdvancedDetails Register
Live VirtualOct 26-27, 2020
9:00 AM - 5:00 PM
Europe/Warsaw
Polish -
Professional Scrum Product Owner - AdvancedDetails Register
Live VirtualNov 9-10, 2020
9:00 AM - 5:00 PM
Europe/Berlin
English -
Professional Scrum Product OwnerDetails Register
Live VirtualNov 18-19, 2020
9:00 AM - 5:00 PM
Europe/Prague
English -
Professional Agile Leadership - EssentialsDetails Register
Live VirtualNov 23-24, 2020
9:00 AM - 5:00 PM
Europe/Warsaw
English
Classes Attended by Magdalena
Latest Blogs by Magdalena
See all blogs
Magdalena Firlit
Based on my experience working in agile environments since 2010, I did some research and had general observations on the topic. Regardless of the business domains or product area, there are some common rules that may devastate your efforts toward agility.
Oct 18, 2020
Read blog
Magdalena Firlit
A significantly increasing number of companies strive for agility. They intend to progress with agile transformation.
Oct 18, 2020
Read blog
Magdalena Firlit
Facing a large number of risks while delivering products seems to be normal. And, it is. It is common and natural. What we need to do, is manage the risk.
Aug 9, 2020
Read blog
Magdalena Firlit
From my experience and observations, my concern is weak understanding that the Evidence-Based Management (EBM) framework is empirical. It requires transparency, frequent inspection, and adaptation. Some organizations proceed with the initial evaluation and then drop the idea. Measuring once and making some decisions is not enough! No promises that this would work.
Measuring often, regularly, making decisions, adapting frequently towards a meaningful goal. This is the secret ingredient of the powerful framework. Like Scrum, EBM is simple to understand, difficult to master. Once you experience it, implement it in your organization, you should see significant results.
Again, applying EBM to the organization requires transparency, inspection, and adaptation. And trust. When I consult or teach my customers, I always ask them a question:
Now, I am asking you.
More often than not, I hear the answer: “Not so much. Mainly hours, velocity”.
What is your answer?
Next question:
Again, this is a question to you, as well.
What is your answer?
Frequently, I have a notion that they do not know or partially know. Some organizations are focused on outputs instead of outcomes. It means that they are interested in delivery metrics. They are considerable, of course. Although paying attention only to outputs leads to short term results (e.g., effectiveness).
Outcomes – measures that indicate customer/user change (in behavior). E.g., customer satisfaction.
Outputs – measures that reflect things that were produced. E.g., velocity, throughput.
In other words, we may deliver an excellent number of outputs. We can even increase teams’ effectiveness to produce more functionalities, higher velocity, etc., yet we are not able to assess if we delivered value. Where is the customer included in this process? What customer’s behavior has been changed? Are they happy with our product?
When you feel your organization is focused rather on outputs than outcomes, it is high time to change it! All activities, outputs, customer outcomes determine your company impact.
Based on my experience in applying EBM framework to my customers’ organizations:
Review EBM Guide and consider 4 Key Value Areas and exemplary measures provided there.
Make sure you understand your goals. Why are you trying to measure? What do you want to achieve? Make the goals visible to everyone.
For measures, start with what you have and may have. The majority of the measures are accessible in your company. They are scattered amongst different departments. Take a look around in your organization and discover where you can obtain them. It might be the Sales Dept. or the Marketing Dept.
Introduce to your organization valuable measures from all 4 Key-Value Areas. Discuss them with stakeholders, run a workshop or creative session.
Measure where you are at this moment. You have evidence now. These are facts.
Make a decision based on this evidence. What needs to be improved? By when?
Like in medicine, try not to provide many “treatments” because you will never know what was helpful and what was not.
Inspect frequently. Measure continuously and often. I do not recommend checking measures rarely, from time to time.
Adapt accordingly. Change your “treatments” as needed (means your actions you have taken on to improve the measure. If your efforts are not promising, change them. Experiment. Learn from results. Repeat).
Make EBM transparent and understandable by your teams and the entire organization.
Visualize to make better decisions. This is helpful. (eg. Scoreboard)
Skilled, open-minded leadership might be considered as crucial, too.
Last but not least, think in terms of empiricism all the time. Do not be misled by existing processes or habits.
Have in mind, this is not about being metric-driven. This framework helps you make decisions based on facts towards the goal you want to achieve.
Thank you Patricia Kong and Mark Noneman for reviewing the content and your feedback.
The article was initially published on https://magdalenafirlit.com/how-to-start-with-evidence-based-management-part-2/
Apr 27, 2020
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Magdalena Firlit
Large numbers of Product Owners begin their work by creating requirements. In some situations, these scopes are dictated by others. Their work mainly consists of describing demands, thus apparently appearing as a scribe in their role.
Apr 16, 2020
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Magdalena Firlit
In this blog, Professional Scrum Trainer Magdalena Firlit talks about some of the differences in words between English and the Slavic languages with helpful tips for translations when it comes to Professional Scrum certification assessments.
Nov 27, 2019
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Magdalena Firlit
While working with plenty of Scrum Teams and teaching Professional Scrum Product Owner classes, I observed a similar anti-pattern regarding Product Owners, which resembles anti-patterns of Scrum Masters who are not empowered.
Nov 2, 2019
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Magdalena Firlit
Through my professional experience, while serving my customers, working with Scrum Teams and training people in Professional Scrum, I have observed that some Scrum Masters only work to serve the Development Team and the Product Owner.
Apr 2, 2019
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Magdalena Firlit
An Agile mindset is crucial in management roles for organizations that are moving towards Agility. I observed this while working in various organizations and currently am a witness of it while assisting my customers.
Decisions, actions, directions and vision often come from the management level, especially in the hybrid world. When an organization thinks about applying Scrum, they shouldn’t expect only changes of how teams work but also, they should start considering how the management team intends to operate.
The substantial concept is to realize that Leaders are crucial and impactful to apply Scrum in teams and organization.
Start with Yourself
If a leader of an organization thinks about applying Scrum as their framework of choice, the change starts with them. Again, from my experience, some companies expect modifications on the team level without considering a requirement of organizational transformation or, even more remarkable, inside the leadership team.
Tips:
• Leaders may apply the Scrum Framework inside their own management team
• Look at the maturity level of the management team, improve this accordingly
• Leaders may initiate organizational changes towards cross-functional Scrum Teams (but let them form Scrum Teams by themselves to increase self-organization)
• Focus on products and delivering value
• Leaders apply Agile Manifesto and Agile principles to their work, encourage teams to follow them
• Lead by example and show teams Agility; Change the culture
I’d met a leadership team who uses the Scrum Framework. They told me “How can we expect our teams to work with Scrum if we don’t practice it on our own?”.
Accept Complexity
Organizations very often deal with complexity. Their products and market belong to the complex domain, where more is unknown than known. Usually, organizations try to solve complexity by predictability or old management habits (from the industrial era) and therefore often fail. The challenge is to realize and accept the fact that the company operates in the complex situation, where long-term predictions may mislead and end up with missed opportunities within the market (or other possible undesirable results).
If the organization works in the complex environment, product delivery is placed in the complex domain. Leaders may deal with complexity by introducing the Scrum Framework or continuously improve existing Scrum (if already applied).
The Scrum Framework is designed for solving these complex problems. Scrum is based on the empirical approach which consists of 3 pillars: transparency, inspection, and adaptation. These are the key ingredients to an Agile mindset and this is essential to Agile leadership.
While serving my customers and helping them adopt Agility and Scrum, I observed that it is more effective when Leaders help their teams and organization to build such this mindset and incorporate it into the culture.
Apply Scrum Values
Agile Leaders tend to respect and live by Scrum Values. Leaders should be a good example and teach the organization how to live by the Scrum Values, make them alive in their work environment and make them important. These values might be “a bridge” between teams and leadership, something they share and respect together. This brings a sense of unity and identification within the organization.
Impediments
Scrum Masters are responsible for removing impediments for the Scrum Team. They are making many attempts and at times they are unsuccessful. More often than not, Scrum Masters are not able to remove specific impediments by themselves. Some decisions regarding impediments have to be made on the management level. A leader can help a Scrum Master to remove impediments and collaborate with the Product Owner and organization to resolve problems within the team.
Conclusion
The importance and “primum mobile” of Agile leaders are invaluable. This role is impactful and tangible both for organizations and teams. Agile Leaders have the potential to change the culture, working environment and have a direct (or indirect) impact on delivering value.
Want to practice, get more knowledge and tools regarding Agile Leadership? Join my Professional Agile Leadership – Essentials class (in English or Polish).
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