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Jul 2, 2022
Very useful training
Very useful training. Magda talks about the role of Agile leader with passion. She refers to examples and her huge experience, provides advice, gives tips, pays attention to the most important issues such as servant-leader, mindset, EBM and many others. Great experience with a great trainer :)
Katarzyna Szkiłądź
Jul 2, 2022
Professional and engaging in good way.
Very professional course that brings lots of knowledge. Also participating in it you don't feel like on boring lecture but it is engaging in proper relaxing and not boring way.
Grzegorz Makowski
Jun 17, 2022
Best training I've ever attended
I highly recommend training organized and led by Magdalena Firlit. Engaging, full of practical knowledge based on specific cases, with fantastic energy. Productive and effective, not only focused on the exam itself, but also on the preparation of the participants for the conscious and pro-active Scrum-way-of-working and thinking.
Magda Zawora
Jun 2, 2022
PSPO II training
Great training run by a passionate and very experienced trainer Magdalena Firlit. Highly recommended!
JKK
May 31, 2022
I really enjoyed
I really enjoyed the energetic and informative Professional Scrum Master class with Magda! This fascinating topic was delivered by Magda very professionally and energetically. Magda is an expert in her field and an outstanding practitioner of her topic. I highly recommend her !
Anna Marek
May 31, 2022
Great experience
Great experience. 2 days packed with knowledge and insights.
The training was very encouraging. Many thanks.
Bogdan Onyshchenko
May 30, 2022
Magda Firlit is such an energetic…
Magda Firlit is such an energetic trainer! Loved the workshop.
Weronika P.
May 30, 2022
Magda is an excellent trainer
Magda is an excellent trainer, who is willing to share her broad knowledge and expertise with the group. She is proffesional and well prepared, so the training is conducted effectively with the great value!
Karolina Radomska
May 29, 2022
opinion
Very good training that prepares you for the certificate. I heartily recommend it!
Olga
May 19, 2022
My knowledge of kanban in Scrum now is…
My knowledge of kanban in Scrum now is improve :) thank Magda for amazing class
Anna Janiszewska
May 17, 2022
Full of practice and well-explained!
Full of practice and well-explained!
Anna Żarnecka
Apr 5, 2022
PSPO1 course with Magdalena Firlit
PSPO1 course with Magdalena Firlit
I met Magdalena Firlit in 2020 in a mentoring programme for women. I was under huge impression of her vast knowledge and experience.
Now, after PSPO1 course, I am more than sure I picked the best organization (Scrum.org) and the best person for this course, and I can't wait for my PSM1 course on Scrum.org with Magdalena.
I can 100% recommend scrum.org - engaging programme, materials gathered in one place and a lot of information provided during intense two-day training.
Katarzyna Wrzosek
Mar 24, 2022
I recommend PSPO II training with Magdalena
I recommend PSPO II training with Magdalena!
Agnieszka S-H
Mar 23, 2022
Excellent experience
Definetely - positive recommendation. Substantially, interesting, with examples supported by real-life experience. WHAT is especially important to me, Magda is always looking for an answer to a question, even if it is subjective/abstract. Always patient and always stepping into the listener's shoes.
Tomasz Figarski
Feb 27, 2022
amazing workshop
good workshop, full of practical knowladge about EBM
Magdalena
Feb 27, 2022
Very nice course
Very nice course. The information and the exercises were a bit too much for a single day. Extending it to two days is highly recommended.
Customer
Feb 18, 2022
Great learning experience
I loved the session. Magdalena managed very well, with clear and precise explanations. Excellent time management, a balanced learning experience between theory and practice. I have highly recommended it.
Ulises
Feb 9, 2022
One of the most amazing facilitators…
One of the most amazing facilitators I've engaged with. Thank you Magda for sharing your expertise, listening and pivoting as needed to get us to a common understanding and for keeping it fun!
ERICA BOKLEWSKI
Dec 14, 2021
Strong base for exam
Attending to Magdalena's class gave me a strong foundations to attempt and pass the Proffessional Scrum Master exam on the first try. During the classes we had opportunity to test in practice all the elements of Scum Framework and had a chance to ask all the questions that emerged in the meantime. Magdalena is well prepared, has broad knowledge and practical experience so the whole course was interresting and easy to digest.
Sebastian Molenda
Dec 2, 2021
I recommend training with Magda
Magda trains and spreads her passion for Scrum. She uses her extensive experience and looks for practical examples that are close and understandable for the training participants. She shows great commitment, activates and uses modern tools at work.
Monika
Nov 1, 2021
Very good teachaer!
Very good teacher!
Thank you Magdalena :)
Piotr Baczyk
Oct 27, 2021
Simply the best!
I highly recommend cooperation with Magda - great and professional trainings, many useful tips, advices, inspirations and the huge pile of fantastic materials. Thank you! :)
Agnieszka Piotrowska
Oct 12, 2021
An amazing online PSPO-advanced class
An amazing online PSPO-advanced class
Omar Jaber
Oct 11, 2021
Magda Firlit provides the best training…
Magda Firlit provides the best training experience ever - perfect timing, balanced mixture of theory and practice, relaxed but at the same time learning-encouraging atmosphere guaranteed :)
Anna Żarnecka
Oct 11, 2021
Brilliant!
Brilliant! Learnt a lot and Magda is an excellent facilitator.
Aneta Kwiatkowska
Oct 5, 2021
Magdalena has high professional skills…
Magdalena has high professional skills to support any questions from the class and share her experience. I recommend Magdalena as a trainer.
Artur Styczyński
Oct 3, 2021
Magdalena is a passionate training partner
Magdalena is a passionate and experienced trainer. Her training - Professional Scrum with User Experience has helped our team to learn how to keep always users in mind once working on software product development. Magdalena is a great training partner, who I have worked with and I personally recommend.
Tomasz
Sep 29, 2021
High Quality
High Quality content, presented in a professional way by Magda. Both money and time well spent.
Piotr Krogulski
Sep 21, 2021
rewelacyjne warsztaty
rewelacyjne warsztaty, pełne wiedzy praktycznej
Agnieszka Dróbka-Buziałkowska
Sep 10, 2021
Applying Professional Scrum with Magdalena
I had a pleasure to participate in the APS virtual class. Magdalena was incredible as a trainer! She could handle the most difficult questions from the group and explained everything using her vast experience and provided real-life examples. The course was practical. We enjoyed meaningful exercises and learned a lot! The session was also perfectly organized (Zoom and Mural). Thank you, Magdalena!
Milena
Jun 16, 2021
very good session with using Mural tool
very good session with using Mural tool
Martin Smolko
Jun 7, 2021
Best live remote course that I have…
Best live remote course that I have ever attended.
Marcin Burek
May 19, 2021
Great job
Great job! Class was fully professional, we had space to learn some new techniques and also dicuss our pratical experiences :)
Iwona Pawełczyk-Delekta
May 18, 2021
Definitely worth attending
Very concise and example based class. New data was easy to process, old information was nicely re-structured. Positive attitude from Magda.
Leszek Bylica
May 16, 2021
Great experience
Thank you Magdalena Firlit for a great training.
I did learn a lot and also I really enjoyed your enthusiasm and passion for Scrum and Agile.
You are an exceptional trainer and an inspirational woman leader.
Karolina W
Apr 27, 2021
Fully recommend the Training and the Trainer
Very professional Trainer and absolutely valuable and insightful content of the training. I recommend to anyone interested in developing as a Product Owner
Justyna Wojciechowska
Apr 26, 2021
Wholeheartedly recommend
Magdalena is a great trainer - she has lots of knowledge and experience and at the same time she makes people feel there are no stupid questions. The classes were very informative, packed with knowledge and tailored to the group. I can recommend this class to anyone who knows well what Agile and Scrum is and wants to take next step to become an Agile Leader and agent of change in the organization.
Marta Woźniak-Semeniuk
Apr 15, 2021
Clear explanations
Clear explanations, empiricism, communicative Trainer!
Marcin Stańczyk
Apr 14, 2021
Great class with huge amount of knowledge and experience transferred to attendees
Great class with huge amount of knowledge and experience/use cases shared by Trainer in very clear and accessible manner.
Piotr Małocha
Apr 10, 2021
Magdalena is clearly very knowledgable…
Magdalena is clearly very knowledgable of Scrum and the role as a Product Owner. It was a first for me to work in/with the tool Mural, and it seemed somewhat confusing and overwhelmningly unstructured during the course (me, being a 'structure facist'), but now, going over the course materials afterwards, it all comes together: the teaching, the reference guide, the murals and the additional materials linked to in the mural.
Peter
Mar 27, 2021
Thank you Magdalena!
I attended the APS class with Magdalena. The course was for me a game-changer. It helped me understand what the Professional Scrum is. I was also surprised that the online class could be valuable, interactive, and insightful as the in-person one! Thank you, Magdalena, for your terrific work!
Arkadiusz
Mar 23, 2021
Magdalena is amazing in her field!
Magdalena is amazing in her field. Full professionalism throughout the whole training, great pace maintained and incredible energy. Magdalena impressed us with her understanding of Scrum, her knowledge and considerable experience. Not only did she answer all the questions asked, but she did it very well, explaining the issues on real examples, which definitely made learning easier. It also had a lot of understanding for people who are new in the world of Scrum, adapting the message and knowledge at the right pace. Magda is a great professional! I strongly recommend working with Magda not only during training sessions, but also as a great consultant on Agile methodologies.
Marek
Mar 15, 2021
Great workshop!
Great workshop! Very valuable piece of knowledge. Excellent trainer who has a lot of experiences and points of view. Magda has a great facilitation ability and can engage a whole group to achieve a goal. I highly recommend!
Paweł Wojnar
Mar 10, 2021
Excellent class
Excellent class, Magdalena handled the online format with flying colours.
Tymek Kopczewski
Mar 7, 2021
Two days covered by practical…
Two days covered by practical knowledge, a lot of interesting exercises and many interactions among participants.
Karolina Kamińska
Feb 19, 2021
Super power training
Super power training. I like the tempo, people atmosphere and trainer's profesional approach. Materials very well prepared. Fore sure, next Scrum specialty only with Magda.
Dominika Rudowicz
Feb 18, 2021
PSU by Magda Firlit
PSU conducted by Magda Firlit was the highest level of professional training. The crucial for me was a level of “reading the group” skill.
Highly recommend training and trainer!
Aneta Kwiatkowska
Feb 18, 2021
Fabulous!
Great dynamics, Magda fabulously prepared both technically and knowledgeably, I learnt a lot!
Anna Żarnecka
Feb 17, 2021
What I would change
What I would change: some of the exercises performed by the group before explaining the theory may perpetuate erroneous thinking
Joanna
Feb 15, 2021
Outstanding
Outstanding energy, incredible knowlege, very good contact with trainees. Magdalena is inspiring and 100% professional. I am sure, that I will choose Magdalena's trainings agin.
Dominika Siwocha
Dec 21, 2020
Highly recommended
The training was interesting, entertaining, linked to real world with real experience of Trainer.
You should definitely read Scrum guide several times before the training, it's assumed you know the basics.
As a result, my knowledge of Scrum upgraded from knowing to understanding.
Oleksiy Gimadiyev
Dec 4, 2020
Magdalena is a great trainer with a lot…
Magdalena is a great trainer with a lot of enthusiasm and great knowledge and experience, she professionally explained all our questions or doubts as well as share the real examples from her experience working with different companies to present how to put the theory into practice.
I recommend Magdalena, it was a pleasure to work with her during the training.
Anna Walczak
Nov 30, 2020
It was surprisingly positive training. I was not bored
This was neither presentation nor monologue and I was not bored!!
Surprisingly good and add value training.
Thank you
Tomasz
Nov 24, 2020
Beyond all expectations
I have really enjoyed Magdalena's PSPO I class. Her deep knowledge and wide experience, combined with enthusisiasm and passion, kept all focused for all the time of the class. Her ability to smoothly adjust the flow of the course to our interactions was incredible. Considering that it was a remote training, this is even more valuable.
Tomas Keszeli
Nov 9, 2020
Valuable class for POs
Great, intensive and insightful class full of insights, practical tips, exercises. Very Valuable!
Aneta Orszewska
Nov 5, 2020
Great trainer and course for PSPO II
Great trainer. Professional in all aspects on courses. Posses huge work experience which easy shares on workshops. Not only explains elements from the training it self but also presents real live examples. This workshop prepares very good to understand needs for PSPO II exam and helps in passing it.
Przemyslaw Golaszewski
Nov 4, 2020
I highly recommend classes with…
I highly recommend classes with Magdalena Firlit! It was inspiring and gave me a lot of knowledge. There aren't questions which Magdalena couldn't answear and topics she couldn't explain well!
Hanna Serwatka
Oct 24, 2020
Comprehensive course that added value to the agile transition in our company
I value the training PSPO II prepared by Magdalena Firlit for it's clear structure, clarity of examples and comprehensive approach focused on outcomes, business value and it's continuous validation. Moreover the course became a platform of discussions for our Product Owners and Scrum Masters community, that led to positive shift of mindset in our organisation.
Maura Merson
Oct 11, 2020
Knowledgeable, experienced and enthusiastic
Magda is an experienced, enthusiastic and really knowledgeable trainer. It was a pleasure to participate in the training sessions she led, full of practice and energy.
Katarzyna Sieklucka
Sep 20, 2020
Awesome training
Awesome training! Magdalena is a super trainer, who dedicates her whole heart to the training, which she delivers. I can say this, as I have attended her several classes (POSP-A, PALE, PSU)
Thanks to her enormous experience (more than 20 years in IT industry)
her training is well- balanced between the theory from the scrum.org and examples from her work -life.
I have enjoyed this class a lot, and I think I will join the next one (PSK).
Magdalena Walczak
Sep 15, 2020
Great
Great, valuable training in the form of a workshop, conducted by a very professional and knowledgeable trainer - Magdalena. Based on rich experience and real-life examples, really interesting and energizing despite the remote formula :)
Anna Rybka
Sep 7, 2020
PSU is a great class
I can recommend this class for SM, PO, UX Specialists, Designers. If it happens that you will have an opportunity to do it on-site within your company, participating with the whole Scrum Team (and outside co-workers who might be considered as UX, Designers) is highly recommended. PSU is a great class that stress test your understanding of what is a Sprint work, what is an Increment, what should be in the DoD etc.
Piotr Górajek
Sep 4, 2020
PSPO II Online training - great learning
Online training executed very professionally. A lot of material packed in 2 days. Many discussions on the forum and in dedicated pairs or groups. It was even more intensive then "in the office" training. Questions answered, goals set for the training achieved. Good materials and tools available to run the training online. Thank you, these were very beneficial days for me.
Michal
Jul 17, 2020
Insightful and useful class!
It was a great valuable class! I enoyed the exercises, the good discussions and insights and the theory presented by Magda in a very digestive manner. I would recommend this class to any manager who works with agile and scrum teams.
Aneta Orszewska
Jul 16, 2020
It was a great experience
It was a great experience! 2 days full of collaboration, interesting tools and discussions. Magda is an amazing teacher. She feels the group and has in control dynamics of the meeting. I recommend this training for Product Owners and Scrum Masters. Best is to go together :-)
Radosław Gamracy
Jul 10, 2020
Very engaging class!
Very engaging class with good balance of theory and workshop tasks. I loved the fact we had space for discussions and sharing experience with other participants.
Radosław Orszewski
Jul 7, 2020
If you want to learn what good Product Owner is supposed to do...
... just sign up for the PSPO Advanced course.
I spent two days on a training where I studied advanced topics about the Product Owner's role. What I enjoyed very much was that the course was practical and interactive. Most of the time we spent on working on a real case and digesting the Product Owner's duties. I used to think the PO role was pretty easy to understand but in fact I learned how different the role is from what I have witnessed and experienced in the past. It was also a moment for self reflection what I liked very much. Two days with a lot of interaction, learning from other participants and great facilitation by our trainer. Highly recommended.
Igor Szwedziński
Jun 28, 2020
I learned a lot from her knowledge and experience. Highly recommended!
Magdalena is very experienced trainer and facilitator. From her I've learned not only theory but I've got a lot of practical knowledge. Her PSM II training was a key factor to get my exam successfully. Highly recommended!
Diana Shtilianova
Jun 24, 2020
Experience sharing
It was a very great opportunity to share personal experiences. Although we took part in the event virtually, the group work worked smoothly. The trainer is dedicated and professional. I highly recommend.
Péter Rácz
Jun 7, 2020
Excellent course which showed me how…
Excellent course which showed me how real Agile leader should look like.
Jakub Grzebinoga
Jun 1, 2020
Excellent training
Excellent training, knowledge shared is based on the trainers' experience and there was a plenty of useful tips as well. It's obvious that the class was well thought of and prepared with care. Lots of useful additional materials to read after the class.
Anna Radwan
Jun 1, 2020
PAL-E
It helps me to understand who the Agile Leader is.
Damian Jaskulski
Mar 15, 2020
I like the workshop a lot
A lot of knowledge, many examples. I will use the exercises at work. I'm inspired to do some new things. The atmosphere during the workshop was great. Time well spent.
Anna Ługowska
Mar 10, 2020
I enjoyed my training very much
I enjoyed my training very much! Magdalena is very professional and experienced trainer. I learned a lot! Highly recommended :)
Krzysztof Dalek
Feb 6, 2020
Amazing, practical and definitely must for every Product Owner.
Actually, it is my second training with Magda - the first one was PSU. Magda is, without doubt, an excellent expert at guiding people to the answers. Not only did Magda prepare PSPO - Advanced training perfectly, but she also introduced many practical case studies from real life. She always explained her views very concisely and gave supporting arguments that were both clear and persuasive. Magda did a wonderful job of keeping us focused and on track for two days of training. I would therefore highly recommend Magda Firlit.
Jan Wardecki
Feb 6, 2020
Professional Scrum Product Owner - Advanced
It was my fourth workshop with Magdalena Firlit, and there is a reason why I choose this trainer. Content and knowledge at a very high level. Training performed flawlessly. Highly recommend for every Product Owner or Entrepreneur.
Marcin Ziółek
Feb 6, 2020
True masterclass for every Product Owner
I highly recommend the class and the trainer. Magda is a very passionate trainer and creates a great environment for learning. The class was very collaborative and fun to attend. Students shared many cases and examples useful to others. The time went by very fast. The class helps Product Owners explore different aspects of product ownership and move towards entrepreneurship.
Krystian Kaczor
Jan 22, 2020
Excellent training and Great Trainer!
Excellent training and Great Trainer!
Oleh Lukutin
Dec 7, 2019
E3T excellent training, trainer and team
When I read Ken Blanchard book, the One minute manager some decades ago, I was curious how it can be presented in the real value, what could be the methofology.Now the agile leadership, the scrum can show the way and by being the active Scrum Master we can be the engine of the transformation. SM is the real leader role. Let’s step out from the traditional structure.
Gyorgy Kollar
Nov 28, 2019
PSM class with Magdalena Firlit
Class was great, a lot of new knowledge regarding Scrum and Agile.
Mykola Fetsych
Oct 28, 2019
Awesome class:)
A lot of helpful discussions and a few exercizes I can take back to my team:) Amazing trainer with a great teaching flow and humor
Magdalena Kucharska
Oct 27, 2019
Magdalena Firlit's PSMII course
Magdalena Firlit is amazingly passionate about agility, Scrum, people and her job. Her course covered everything needed for the assessment (I passed ;)) and even more (eg. liberating structures). On her PSM II course we got inspired and motivated to bring our new insights to our daily work.The course was interactive, no power points presentation, all the knowledge was told, placed on flipcharts, printed or gathered from the participants knowledge. Truly proffesional, engaging workshop! I would reccomend this event to everyone, and hope to meet Magdalena on another amazing experience :). Thank you Magda!
Agnieszka Brzeska
Oct 25, 2019
Scrum master squeezer!
The class give us great preparation for the PSM II exam, insights, experience sharing from real work with the focus on the goal to pass the exam. I must say our lector Magdalena provided very detailed training, great materials, great interactions, great job! I would love to attend another class again!
Matúš Vavro
Oct 23, 2019
Great workshop overall
Great workshop overall, really helpful to those who want to integrate UX and Scrum and take away some practices useful in any context that relates to better user experience in general.
Magda provided an excellent training.
Maciej Jarosz
Oct 18, 2019
PSMII
Very useful class where information from various sources came together in a great way. Thanks Magdalena!
Lenka Krivosudska
Oct 18, 2019
Very good facilitation approach and…
Very good facilitation approach and experience sharing, ensuring whole group is engaged 98% of the time. Gave me an example how I would like to work with my team. Many thanks
Miroslav Medovcik
Oct 11, 2019
An awesome PSM II class by Magdalena
An awesome PSM II class by Magdalena
I was attended on a PSM II class delivered by Magdalena. This was my 3rd class delivered by Magdalena, and as usually, her dedication and professionalism to deliver the best quality class for her students is extraordinary. I can only recommend any class from Magdalena, especially and included PSM II. Thanks a lot.
Artur Kovacs
Oct 11, 2019
Very good class
Very good class, lots of exercises using Liberating Structures, very exciting stuff.
As a point for improvement, I would have loved to dig more into different problem scenarios such as "Jeff" and diagnose them.
Dusan Karac
Sep 27, 2019
Excellent workshops with a lot of…
Excellent workshops with a lot of excercises, use cases and shared knowledge. Useful materials and the most important: reliable and substantive Trainer! Thank you Magdalena for this workshops and taking care of students before, during and after the classes.
Anna T.
Sep 11, 2019
Highly recommended
Highly recommended! (trainer and also training) Excellent facilitation skills, feeling of the learning flow, it was my third workshop with Magdalena, and for sure I want to be on next one!
Marcin Ziółek
Sep 11, 2019
Excellent class for PAL-E
Excellent class for PAL-E, as always from Magdalena :).
Artur Kovacs
Aug 9, 2019
Trainer Magda is Perfect
Trainer Magda is Perfect! He presents / shares his knowledge very well, everything is understandable and clear. And Magda is really good obserwator, always knew when participants lose focusing and the break is needed. This showed Magda has not ruthine but she is strong involved on provide knowledge to participants. Magda shows her passion what strong mobilize people to focus.
Elżbieta Kotleszka
Aug 2, 2019
High quality class
High quality class! It was obvious that the trainer has spend a lot of time to prepare and had a lot of practical experience. Every minute of the class brought value to the attendees. Thank you!
Anna Radwan
Jul 30, 2019
Thanks to Magda for such an interesting…
Thanks to Magda for such an interesting training, I've learned a lot in addition to rearranging and strengthen my existing knowledge.
Allam Alaghbar
Jul 8, 2019
PSM II
It was one of the best training in Scrum. I've really enjoyed the content and way of our collaboration, team work and liberate maps that we used. Organizing level of Brain Rain was on highest level like agile way of working. Thank you very much to Magdalena and Bogdan.
Egor
Magdalena's Certifications
Magdalena's Bio
Magdalena Firlit is a Professional Scrum Trainer and an experienced Scrum coach, Scrum Master, graduated life & business coach (ICF diploma), mentor, Agile coach, graduated trainer, and consultant at magdalenafirlit.com She is a founder and CEO of the company Agile in the Spotlight.
In 2008, during her postgraduate university course, she discovered Scrum as an effective framework. From that time, she has been successively learning how to apply Scrum, spread it, and improve product delivery.
She works worldwide with big companies (+10 000) as well as with medium and small size ones, helping them improve their empirical approach, value delivery, and business agility.
As a consultant and trainer, she collaborates with several business domains: IT, pharmacy, medicine, banking, gaming, marketing, automotive industry.
Magdalena cooperates with the whole organization, from decision-makers to Scrum Teams, to better understand their needs and be more effective in terms of consulting and training.
In particular, Magdalena is interested in outcomes from Agile Transformation in companies and running experiments, especially with UX involvement. Also, she is happy when observing how empiricism beautifully works for complex domains and finally increases the products' value.
She is also passionate about the Evidence-Based Management framework, introducing the concept to the organizations since 2015.
She also shares her experience widely as an international speaker at conferences and business events. As a creator of the Agile Series at Women in Technology, she provides workshops and teaches all people interested in Scrum and Agility. Magdalena is frequently invited as a guest lecturer at several universities (subject: Agile Leadership). She was also a co-organizer of the first Liberating Structures meetup in Poland.
Recently, she has taken the responsibility of the Stewardship for the Professional Agile Leadership - Essentials course.
Languages
- English
- Polish
Courses taught by Magdalena
See What My Students Say
Jul 2, 2022
Very useful training
Very useful training. Magda talks about the role of Agile leader with passion. She refers to examples and her huge experience, provides advice, gives tips, pays attention to the most important issues such as servant-leader, mindset, EBM and many others. Great experience with a great trainer :)
Katarzyna Szkiłądź
Jul 2, 2022
Professional and engaging in good way.
Very professional course that brings lots of knowledge. Also participating in it you don't feel like on boring lecture but it is engaging in proper relaxing and not boring way.
Grzegorz Makowski
Jun 17, 2022
Best training I've ever attended
I highly recommend training organized and led by Magdalena Firlit. Engaging, full of practical knowledge based on specific cases, with fantastic energy. Productive and effective, not only focused on the exam itself, but also on the preparation of the participants for the conscious and pro-active Scrum-way-of-working and thinking.
Magda Zawora
Jun 2, 2022
PSPO II training
Great training run by a passionate and very experienced trainer Magdalena Firlit. Highly recommended!
JKK
May 31, 2022
I really enjoyed
I really enjoyed the energetic and informative Professional Scrum Master class with Magda! This fascinating topic was delivered by Magda very professionally and energetically. Magda is an expert in her field and an outstanding practitioner of her topic. I highly recommend her !
Anna Marek
May 31, 2022
Great experience
Great experience. 2 days packed with knowledge and insights.
The training was very encouraging. Many thanks.
Bogdan Onyshchenko
May 30, 2022
Magda Firlit is such an energetic…
Magda Firlit is such an energetic trainer! Loved the workshop.
Weronika P.
May 30, 2022
Magda is an excellent trainer
Magda is an excellent trainer, who is willing to share her broad knowledge and expertise with the group. She is proffesional and well prepared, so the training is conducted effectively with the great value!
Karolina Radomska
May 29, 2022
opinion
Very good training that prepares you for the certificate. I heartily recommend it!
Olga
May 19, 2022
My knowledge of kanban in Scrum now is…
My knowledge of kanban in Scrum now is improve :) thank Magda for amazing class
Anna Janiszewska
May 17, 2022
Full of practice and well-explained!
Full of practice and well-explained!
Anna Żarnecka
Apr 5, 2022
PSPO1 course with Magdalena Firlit
PSPO1 course with Magdalena Firlit
I met Magdalena Firlit in 2020 in a mentoring programme for women. I was under huge impression of her vast knowledge and experience.
Now, after PSPO1 course, I am more than sure I picked the best organization (Scrum.org) and the best person for this course, and I can't wait for my PSM1 course on Scrum.org with Magdalena.
I can 100% recommend scrum.org - engaging programme, materials gathered in one place and a lot of information provided during intense two-day training.
Katarzyna Wrzosek
Mar 24, 2022
I recommend PSPO II training with Magdalena
I recommend PSPO II training with Magdalena!
Agnieszka S-H
Mar 23, 2022
Excellent experience
Definetely - positive recommendation. Substantially, interesting, with examples supported by real-life experience. WHAT is especially important to me, Magda is always looking for an answer to a question, even if it is subjective/abstract. Always patient and always stepping into the listener's shoes.
Tomasz Figarski
Feb 27, 2022
amazing workshop
good workshop, full of practical knowladge about EBM
Magdalena
Feb 27, 2022
Very nice course
Very nice course. The information and the exercises were a bit too much for a single day. Extending it to two days is highly recommended.
Customer
Feb 18, 2022
Great learning experience
I loved the session. Magdalena managed very well, with clear and precise explanations. Excellent time management, a balanced learning experience between theory and practice. I have highly recommended it.
Ulises
Feb 9, 2022
One of the most amazing facilitators…
One of the most amazing facilitators I've engaged with. Thank you Magda for sharing your expertise, listening and pivoting as needed to get us to a common understanding and for keeping it fun!
ERICA BOKLEWSKI
Dec 14, 2021
Strong base for exam
Attending to Magdalena's class gave me a strong foundations to attempt and pass the Proffessional Scrum Master exam on the first try. During the classes we had opportunity to test in practice all the elements of Scum Framework and had a chance to ask all the questions that emerged in the meantime. Magdalena is well prepared, has broad knowledge and practical experience so the whole course was interresting and easy to digest.
Sebastian Molenda
Dec 2, 2021
I recommend training with Magda
Magda trains and spreads her passion for Scrum. She uses her extensive experience and looks for practical examples that are close and understandable for the training participants. She shows great commitment, activates and uses modern tools at work.
Monika
Nov 1, 2021
Very good teachaer!
Very good teacher!
Thank you Magdalena :)
Piotr Baczyk
Oct 27, 2021
Simply the best!
I highly recommend cooperation with Magda - great and professional trainings, many useful tips, advices, inspirations and the huge pile of fantastic materials. Thank you! :)
Agnieszka Piotrowska
Oct 12, 2021
An amazing online PSPO-advanced class
An amazing online PSPO-advanced class
Omar Jaber
Oct 11, 2021
Magda Firlit provides the best training…
Magda Firlit provides the best training experience ever - perfect timing, balanced mixture of theory and practice, relaxed but at the same time learning-encouraging atmosphere guaranteed :)
Anna Żarnecka
Oct 11, 2021
Brilliant!
Brilliant! Learnt a lot and Magda is an excellent facilitator.
Aneta Kwiatkowska
Oct 5, 2021
Magdalena has high professional skills…
Magdalena has high professional skills to support any questions from the class and share her experience. I recommend Magdalena as a trainer.
Artur Styczyński
Oct 3, 2021
Magdalena is a passionate training partner
Magdalena is a passionate and experienced trainer. Her training - Professional Scrum with User Experience has helped our team to learn how to keep always users in mind once working on software product development. Magdalena is a great training partner, who I have worked with and I personally recommend.
Tomasz
Sep 29, 2021
High Quality
High Quality content, presented in a professional way by Magda. Both money and time well spent.
Piotr Krogulski
Sep 21, 2021
rewelacyjne warsztaty
rewelacyjne warsztaty, pełne wiedzy praktycznej
Agnieszka Dróbka-Buziałkowska
Sep 10, 2021
Applying Professional Scrum with Magdalena
I had a pleasure to participate in the APS virtual class. Magdalena was incredible as a trainer! She could handle the most difficult questions from the group and explained everything using her vast experience and provided real-life examples. The course was practical. We enjoyed meaningful exercises and learned a lot! The session was also perfectly organized (Zoom and Mural). Thank you, Magdalena!
Milena
Jun 16, 2021
very good session with using Mural tool
very good session with using Mural tool
Martin Smolko
Jun 7, 2021
Best live remote course that I have…
Best live remote course that I have ever attended.
Marcin Burek
May 19, 2021
Great job
Great job! Class was fully professional, we had space to learn some new techniques and also dicuss our pratical experiences :)
Iwona Pawełczyk-Delekta
May 18, 2021
Definitely worth attending
Very concise and example based class. New data was easy to process, old information was nicely re-structured. Positive attitude from Magda.
Leszek Bylica
May 16, 2021
Great experience
Thank you Magdalena Firlit for a great training.
I did learn a lot and also I really enjoyed your enthusiasm and passion for Scrum and Agile.
You are an exceptional trainer and an inspirational woman leader.
Karolina W
Apr 27, 2021
Fully recommend the Training and the Trainer
Very professional Trainer and absolutely valuable and insightful content of the training. I recommend to anyone interested in developing as a Product Owner
Justyna Wojciechowska
Apr 26, 2021
Wholeheartedly recommend
Magdalena is a great trainer - she has lots of knowledge and experience and at the same time she makes people feel there are no stupid questions. The classes were very informative, packed with knowledge and tailored to the group. I can recommend this class to anyone who knows well what Agile and Scrum is and wants to take next step to become an Agile Leader and agent of change in the organization.
Marta Woźniak-Semeniuk
Apr 15, 2021
Clear explanations
Clear explanations, empiricism, communicative Trainer!
Marcin Stańczyk
Apr 14, 2021
Great class with huge amount of knowledge and experience transferred to attendees
Great class with huge amount of knowledge and experience/use cases shared by Trainer in very clear and accessible manner.
Piotr Małocha
Apr 10, 2021
Magdalena is clearly very knowledgable…
Magdalena is clearly very knowledgable of Scrum and the role as a Product Owner. It was a first for me to work in/with the tool Mural, and it seemed somewhat confusing and overwhelmningly unstructured during the course (me, being a 'structure facist'), but now, going over the course materials afterwards, it all comes together: the teaching, the reference guide, the murals and the additional materials linked to in the mural.
Peter
Mar 27, 2021
Thank you Magdalena!
I attended the APS class with Magdalena. The course was for me a game-changer. It helped me understand what the Professional Scrum is. I was also surprised that the online class could be valuable, interactive, and insightful as the in-person one! Thank you, Magdalena, for your terrific work!
Arkadiusz
Mar 23, 2021
Magdalena is amazing in her field!
Magdalena is amazing in her field. Full professionalism throughout the whole training, great pace maintained and incredible energy. Magdalena impressed us with her understanding of Scrum, her knowledge and considerable experience. Not only did she answer all the questions asked, but she did it very well, explaining the issues on real examples, which definitely made learning easier. It also had a lot of understanding for people who are new in the world of Scrum, adapting the message and knowledge at the right pace. Magda is a great professional! I strongly recommend working with Magda not only during training sessions, but also as a great consultant on Agile methodologies.
Marek
Mar 15, 2021
Great workshop!
Great workshop! Very valuable piece of knowledge. Excellent trainer who has a lot of experiences and points of view. Magda has a great facilitation ability and can engage a whole group to achieve a goal. I highly recommend!
Paweł Wojnar
Mar 10, 2021
Excellent class
Excellent class, Magdalena handled the online format with flying colours.
Tymek Kopczewski
Mar 7, 2021
Two days covered by practical…
Two days covered by practical knowledge, a lot of interesting exercises and many interactions among participants.
Karolina Kamińska
Feb 19, 2021
Super power training
Super power training. I like the tempo, people atmosphere and trainer's profesional approach. Materials very well prepared. Fore sure, next Scrum specialty only with Magda.
Dominika Rudowicz
Feb 18, 2021
PSU by Magda Firlit
PSU conducted by Magda Firlit was the highest level of professional training. The crucial for me was a level of “reading the group” skill.
Highly recommend training and trainer!
Aneta Kwiatkowska
Feb 18, 2021
Fabulous!
Great dynamics, Magda fabulously prepared both technically and knowledgeably, I learnt a lot!
Anna Żarnecka
Feb 17, 2021
What I would change
What I would change: some of the exercises performed by the group before explaining the theory may perpetuate erroneous thinking
Joanna
Feb 15, 2021
Outstanding
Outstanding energy, incredible knowlege, very good contact with trainees. Magdalena is inspiring and 100% professional. I am sure, that I will choose Magdalena's trainings agin.
Dominika Siwocha
Dec 21, 2020
Highly recommended
The training was interesting, entertaining, linked to real world with real experience of Trainer.
You should definitely read Scrum guide several times before the training, it's assumed you know the basics.
As a result, my knowledge of Scrum upgraded from knowing to understanding.
Oleksiy Gimadiyev
Dec 4, 2020
Magdalena is a great trainer with a lot…
Magdalena is a great trainer with a lot of enthusiasm and great knowledge and experience, she professionally explained all our questions or doubts as well as share the real examples from her experience working with different companies to present how to put the theory into practice.
I recommend Magdalena, it was a pleasure to work with her during the training.
Anna Walczak
Nov 30, 2020
It was surprisingly positive training. I was not bored
This was neither presentation nor monologue and I was not bored!!
Surprisingly good and add value training.
Thank you
Tomasz
Nov 24, 2020
Beyond all expectations
I have really enjoyed Magdalena's PSPO I class. Her deep knowledge and wide experience, combined with enthusisiasm and passion, kept all focused for all the time of the class. Her ability to smoothly adjust the flow of the course to our interactions was incredible. Considering that it was a remote training, this is even more valuable.
Tomas Keszeli
Nov 9, 2020
Valuable class for POs
Great, intensive and insightful class full of insights, practical tips, exercises. Very Valuable!
Aneta Orszewska
Nov 5, 2020
Great trainer and course for PSPO II
Great trainer. Professional in all aspects on courses. Posses huge work experience which easy shares on workshops. Not only explains elements from the training it self but also presents real live examples. This workshop prepares very good to understand needs for PSPO II exam and helps in passing it.
Przemyslaw Golaszewski
Nov 4, 2020
I highly recommend classes with…
I highly recommend classes with Magdalena Firlit! It was inspiring and gave me a lot of knowledge. There aren't questions which Magdalena couldn't answear and topics she couldn't explain well!
Hanna Serwatka
Oct 24, 2020
Comprehensive course that added value to the agile transition in our company
I value the training PSPO II prepared by Magdalena Firlit for it's clear structure, clarity of examples and comprehensive approach focused on outcomes, business value and it's continuous validation. Moreover the course became a platform of discussions for our Product Owners and Scrum Masters community, that led to positive shift of mindset in our organisation.
Maura Merson
Oct 11, 2020
Knowledgeable, experienced and enthusiastic
Magda is an experienced, enthusiastic and really knowledgeable trainer. It was a pleasure to participate in the training sessions she led, full of practice and energy.
Katarzyna Sieklucka
Sep 20, 2020
Awesome training
Awesome training! Magdalena is a super trainer, who dedicates her whole heart to the training, which she delivers. I can say this, as I have attended her several classes (POSP-A, PALE, PSU)
Thanks to her enormous experience (more than 20 years in IT industry)
her training is well- balanced between the theory from the scrum.org and examples from her work -life.
I have enjoyed this class a lot, and I think I will join the next one (PSK).
Magdalena Walczak
Sep 15, 2020
Great
Great, valuable training in the form of a workshop, conducted by a very professional and knowledgeable trainer - Magdalena. Based on rich experience and real-life examples, really interesting and energizing despite the remote formula :)
Anna Rybka
Sep 7, 2020
PSU is a great class
I can recommend this class for SM, PO, UX Specialists, Designers. If it happens that you will have an opportunity to do it on-site within your company, participating with the whole Scrum Team (and outside co-workers who might be considered as UX, Designers) is highly recommended. PSU is a great class that stress test your understanding of what is a Sprint work, what is an Increment, what should be in the DoD etc.
Piotr Górajek
Sep 4, 2020
PSPO II Online training - great learning
Online training executed very professionally. A lot of material packed in 2 days. Many discussions on the forum and in dedicated pairs or groups. It was even more intensive then "in the office" training. Questions answered, goals set for the training achieved. Good materials and tools available to run the training online. Thank you, these were very beneficial days for me.
Michal
Jul 17, 2020
Insightful and useful class!
It was a great valuable class! I enoyed the exercises, the good discussions and insights and the theory presented by Magda in a very digestive manner. I would recommend this class to any manager who works with agile and scrum teams.
Aneta Orszewska
Jul 16, 2020
It was a great experience
It was a great experience! 2 days full of collaboration, interesting tools and discussions. Magda is an amazing teacher. She feels the group and has in control dynamics of the meeting. I recommend this training for Product Owners and Scrum Masters. Best is to go together :-)
Radosław Gamracy
Jul 10, 2020
Very engaging class!
Very engaging class with good balance of theory and workshop tasks. I loved the fact we had space for discussions and sharing experience with other participants.
Radosław Orszewski
Jul 7, 2020
If you want to learn what good Product Owner is supposed to do...
... just sign up for the PSPO Advanced course.
I spent two days on a training where I studied advanced topics about the Product Owner's role. What I enjoyed very much was that the course was practical and interactive. Most of the time we spent on working on a real case and digesting the Product Owner's duties. I used to think the PO role was pretty easy to understand but in fact I learned how different the role is from what I have witnessed and experienced in the past. It was also a moment for self reflection what I liked very much. Two days with a lot of interaction, learning from other participants and great facilitation by our trainer. Highly recommended.
Igor Szwedziński
Jun 28, 2020
I learned a lot from her knowledge and experience. Highly recommended!
Magdalena is very experienced trainer and facilitator. From her I've learned not only theory but I've got a lot of practical knowledge. Her PSM II training was a key factor to get my exam successfully. Highly recommended!
Diana Shtilianova
Jun 24, 2020
Experience sharing
It was a very great opportunity to share personal experiences. Although we took part in the event virtually, the group work worked smoothly. The trainer is dedicated and professional. I highly recommend.
Péter Rácz
Jun 7, 2020
Excellent course which showed me how…
Excellent course which showed me how real Agile leader should look like.
Jakub Grzebinoga
Jun 1, 2020
Excellent training
Excellent training, knowledge shared is based on the trainers' experience and there was a plenty of useful tips as well. It's obvious that the class was well thought of and prepared with care. Lots of useful additional materials to read after the class.
Anna Radwan
Jun 1, 2020
PAL-E
It helps me to understand who the Agile Leader is.
Damian Jaskulski
Mar 15, 2020
I like the workshop a lot
A lot of knowledge, many examples. I will use the exercises at work. I'm inspired to do some new things. The atmosphere during the workshop was great. Time well spent.
Anna Ługowska
Mar 10, 2020
I enjoyed my training very much
I enjoyed my training very much! Magdalena is very professional and experienced trainer. I learned a lot! Highly recommended :)
Krzysztof Dalek
Feb 6, 2020
Amazing, practical and definitely must for every Product Owner.
Actually, it is my second training with Magda - the first one was PSU. Magda is, without doubt, an excellent expert at guiding people to the answers. Not only did Magda prepare PSPO - Advanced training perfectly, but she also introduced many practical case studies from real life. She always explained her views very concisely and gave supporting arguments that were both clear and persuasive. Magda did a wonderful job of keeping us focused and on track for two days of training. I would therefore highly recommend Magda Firlit.
Jan Wardecki
Feb 6, 2020
Professional Scrum Product Owner - Advanced
It was my fourth workshop with Magdalena Firlit, and there is a reason why I choose this trainer. Content and knowledge at a very high level. Training performed flawlessly. Highly recommend for every Product Owner or Entrepreneur.
Marcin Ziółek
Feb 6, 2020
True masterclass for every Product Owner
I highly recommend the class and the trainer. Magda is a very passionate trainer and creates a great environment for learning. The class was very collaborative and fun to attend. Students shared many cases and examples useful to others. The time went by very fast. The class helps Product Owners explore different aspects of product ownership and move towards entrepreneurship.
Krystian Kaczor
Jan 22, 2020
Excellent training and Great Trainer!
Excellent training and Great Trainer!
Oleh Lukutin
Dec 7, 2019
E3T excellent training, trainer and team
When I read Ken Blanchard book, the One minute manager some decades ago, I was curious how it can be presented in the real value, what could be the methofology.Now the agile leadership, the scrum can show the way and by being the active Scrum Master we can be the engine of the transformation. SM is the real leader role. Let’s step out from the traditional structure.
Gyorgy Kollar
Nov 28, 2019
PSM class with Magdalena Firlit
Class was great, a lot of new knowledge regarding Scrum and Agile.
Mykola Fetsych
Oct 28, 2019
Awesome class:)
A lot of helpful discussions and a few exercizes I can take back to my team:) Amazing trainer with a great teaching flow and humor
Magdalena Kucharska
Oct 27, 2019
Magdalena Firlit's PSMII course
Magdalena Firlit is amazingly passionate about agility, Scrum, people and her job. Her course covered everything needed for the assessment (I passed ;)) and even more (eg. liberating structures). On her PSM II course we got inspired and motivated to bring our new insights to our daily work.The course was interactive, no power points presentation, all the knowledge was told, placed on flipcharts, printed or gathered from the participants knowledge. Truly proffesional, engaging workshop! I would reccomend this event to everyone, and hope to meet Magdalena on another amazing experience :). Thank you Magda!
Agnieszka Brzeska
Oct 25, 2019
Scrum master squeezer!
The class give us great preparation for the PSM II exam, insights, experience sharing from real work with the focus on the goal to pass the exam. I must say our lector Magdalena provided very detailed training, great materials, great interactions, great job! I would love to attend another class again!
Matúš Vavro
Oct 23, 2019
Great workshop overall
Great workshop overall, really helpful to those who want to integrate UX and Scrum and take away some practices useful in any context that relates to better user experience in general.
Magda provided an excellent training.
Maciej Jarosz
Oct 18, 2019
PSMII
Very useful class where information from various sources came together in a great way. Thanks Magdalena!
Lenka Krivosudska
Oct 18, 2019
Very good facilitation approach and…
Very good facilitation approach and experience sharing, ensuring whole group is engaged 98% of the time. Gave me an example how I would like to work with my team. Many thanks
Miroslav Medovcik
Oct 11, 2019
An awesome PSM II class by Magdalena
An awesome PSM II class by Magdalena
I was attended on a PSM II class delivered by Magdalena. This was my 3rd class delivered by Magdalena, and as usually, her dedication and professionalism to deliver the best quality class for her students is extraordinary. I can only recommend any class from Magdalena, especially and included PSM II. Thanks a lot.
Artur Kovacs
Oct 11, 2019
Very good class
Very good class, lots of exercises using Liberating Structures, very exciting stuff.
As a point for improvement, I would have loved to dig more into different problem scenarios such as "Jeff" and diagnose them.
Dusan Karac
Sep 27, 2019
Excellent workshops with a lot of…
Excellent workshops with a lot of excercises, use cases and shared knowledge. Useful materials and the most important: reliable and substantive Trainer! Thank you Magdalena for this workshops and taking care of students before, during and after the classes.
Anna T.
Sep 11, 2019
Highly recommended
Highly recommended! (trainer and also training) Excellent facilitation skills, feeling of the learning flow, it was my third workshop with Magdalena, and for sure I want to be on next one!
Marcin Ziółek
Sep 11, 2019
Excellent class for PAL-E
Excellent class for PAL-E, as always from Magdalena :).
Artur Kovacs
Aug 9, 2019
Trainer Magda is Perfect
Trainer Magda is Perfect! He presents / shares his knowledge very well, everything is understandable and clear. And Magda is really good obserwator, always knew when participants lose focusing and the break is needed. This showed Magda has not ruthine but she is strong involved on provide knowledge to participants. Magda shows her passion what strong mobilize people to focus.
Elżbieta Kotleszka
Aug 2, 2019
High quality class
High quality class! It was obvious that the trainer has spend a lot of time to prepare and had a lot of practical experience. Every minute of the class brought value to the attendees. Thank you!
Anna Radwan
Jul 30, 2019
Thanks to Magda for such an interesting…
Thanks to Magda for such an interesting training, I've learned a lot in addition to rearranging and strengthen my existing knowledge.
Allam Alaghbar
Jul 8, 2019
PSM II
It was one of the best training in Scrum. I've really enjoyed the content and way of our collaboration, team work and liberate maps that we used. Organizing level of Brain Rain was on highest level like agile way of working. Thank you very much to Magdalena and Bogdan.
Egor
Upcoming Classes by Magdalena
See all upcoming classes-
Professional Scrum Product Owner - AdvancedDetails Register
Live VirtualOct 17-18, 2022
9:00 AM - 5:00 PM
Europe/Warsaw
English -
Professional Agile Leadership - Evidence Based ManagementDetails Register
Live VirtualOct 19, 2022
9:00 AM - 5:00 PM
Europe/Warsaw
Polish -
Professional Agile Leadership - Evidence Based ManagementDetails Register
Live VirtualOct 26, 2022
9:00 AM - 5:00 PM
Europe/Warsaw
English -
Professional Agile Leadership - EssentialsDetails Register
Live VirtualNov 17-18, 2022
9:00 AM - 5:00 PM
Europe/Warsaw
Polish -
Professional Scrum with User ExperienceDetails Register
Live VirtualNov 24-25, 2022
9:00 AM - 5:00 PM
Europe/Warsaw
Polish
Classes Attended by Magdalena
Latest Blogs by Magdalena
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Magdalena Firlit
Product Goals were added to the 2020 version of the Scrum Guide. The idea of incorporating this concept was to emphasize the importance of having a longer-term goal than a Sprint Goal.
Jul 1, 2022
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Magdalena Firlit
We have now launched a new Scrum.org course – Professional Agile Leadership – Evidence-Based Management (EBM), and it is an exceptional occasion to share my experience with implementing the framework.
Jul 21, 2021
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Magdalena Firlit
Previously, I have described some challenges with the Evidence-Based Management implementation. There are plenty of challenges regarding the process of applying Evidence-Based Management, there are also great results.
Jul 21, 2021
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Magdalena Firlit
People in organizations are often afraid of running experiments. I have observed that approximately 70% of people responsible and accountable for products are reluctant to validate their assumptions by experimenting. There are several reasons for this hesitancy. The most common is misunderstanding what exactly the Agile experiment means. The second one is the negative result of the experiment. I always answer that this is fine that we have such a result! It means that there is no need to develop a solution that no one wants or does not fulfill users' expectations.
May 19, 2021
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Magdalena Firlit
Recently, I have been discussing some reasons why Agile Transformation may fail or go slowly. In this blog, I am presenting some success factors that might help your organization move toward Agility.
Mar 1, 2021
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Magdalena Firlit
In the previous article, Agile Transformation – Success Factors part 1, there was a strong focus on key levels that should be taken first into consideration. That was a high level overview.
Mar 1, 2021
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Magdalena Firlit
Based on my experience working in agile environments since 2010, I did some research and had general observations on the topic. Regardless of the business domains or product area, there are some common rules that may devastate your efforts toward agility.
Oct 18, 2020
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Magdalena Firlit
A significantly increasing number of companies strive for agility. They intend to progress with agile transformation.
Oct 18, 2020
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Magdalena Firlit
Facing a large number of risks while delivering products seems to be normal. And, it is. It is common and natural. What we need to do, is manage the risk.
Aug 9, 2020
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Magdalena Firlit
From my experience and observations, my concern is weak understanding that the Evidence-Based Management (EBM) framework is empirical. It requires transparency, frequent inspection, and adaptation. Some organizations proceed with the initial evaluation and then drop the idea. Measuring once and making some decisions is not enough! No promises that this would work.
Measuring often, regularly, making decisions, adapting frequently towards a meaningful goal. This is the secret ingredient of the powerful framework. Like Scrum, EBM is simple to understand, difficult to master. Once you experience it, implement it in your organization, you should see significant results.
Again, applying EBM to the organization requires transparency, inspection, and adaptation. And trust. When I consult or teach my customers, I always ask them a question:
Now, I am asking you.
More often than not, I hear the answer: “Not so much. Mainly hours, velocity”.
What is your answer?
Next question:
Again, this is a question to you, as well.
What is your answer?
Frequently, I have a notion that they do not know or partially know. Some organizations are focused on outputs instead of outcomes. It means that they are interested in delivery metrics. They are considerable, of course. Although paying attention only to outputs leads to short term results (e.g., effectiveness).
Outcomes – measures that indicate customer/user change (in behavior). E.g., customer satisfaction.
Outputs – measures that reflect things that were produced. E.g., velocity, throughput.
In other words, we may deliver an excellent number of outputs. We can even increase teams’ effectiveness to produce more functionalities, higher velocity, etc., yet we are not able to assess if we delivered value. Where is the customer included in this process? What customer’s behavior has been changed? Are they happy with our product?
When you feel your organization is focused rather on outputs than outcomes, it is high time to change it! All activities, outputs, customer outcomes determine your company impact.
Based on my experience in applying EBM framework to my customers’ organizations:
Review EBM Guide and consider 4 Key Value Areas and exemplary measures provided there.
Make sure you understand your goals. Why are you trying to measure? What do you want to achieve? Make the goals visible to everyone.
For measures, start with what you have and may have. The majority of the measures are accessible in your company. They are scattered amongst different departments. Take a look around in your organization and discover where you can obtain them. It might be the Sales Dept. or the Marketing Dept.
Introduce to your organization valuable measures from all 4 Key-Value Areas. Discuss them with stakeholders, run a workshop or creative session.
Measure where you are at this moment. You have evidence now. These are facts.
Make a decision based on this evidence. What needs to be improved? By when?
Like in medicine, try not to provide many “treatments” because you will never know what was helpful and what was not.
Inspect frequently. Measure continuously and often. I do not recommend checking measures rarely, from time to time.
Adapt accordingly. Change your “treatments” as needed (means your actions you have taken on to improve the measure. If your efforts are not promising, change them. Experiment. Learn from results. Repeat).
Make EBM transparent and understandable by your teams and the entire organization.
Visualize to make better decisions. This is helpful. (eg. Scoreboard)
Skilled, open-minded leadership might be considered as crucial, too.
Last but not least, think in terms of empiricism all the time. Do not be misled by existing processes or habits.
Have in mind, this is not about being metric-driven. This framework helps you make decisions based on facts towards the goal you want to achieve.
Thank you Patricia Kong and Mark Noneman for reviewing the content and your feedback.
The article was initially published on https://magdalenafirlit.com/how-to-start-with-evidence-based-management-part-2/
Apr 27, 2020
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