Back to Forum

Usage Index, Ability to Innovate

Last post 08:42 am October 23, 2025 by Benedikt Aufermann
2 replies
Simon Bensch
01:55 pm October 22, 2025

Hi everyone.

I´m studying for PSPO-exam and ran into a question without explanation. 

 

What KVMs reflect Ability to Innovate? Choose the best three answers. 

A. Installed Version Index 

B. Customer Satisfaction 

C. Transparency 

D. Productivity 

E. Usage Index 

F. Innovation Rate

 

Correct answers shall be A, E, F

My concern is, that I can´t find any explanation, why E is correct and don´t find such KVM on any EBM-Guide or any elaboration.

A great overview for described KVA/KVM is following: web_version_2024_v.1.1

 

The only imagination i have is, that Usage Index could be an evolution of IVI (Installed Version Index)

 

Any insights on this?

 

Best Regards.

Simon

Ian Mitchell
06:15 am October 23, 2025

If you're doing one of the Scrum.org open assessments some sort of explanation ought to be provided. Where did you find this question?

Benedikt Aufermann
08:42 am October 23, 2025

'Usage index' is usually a synonym for 'customer usage index', which is a KVM for the current value.
I can't see a direct connection to 'A2I'.


While you can use the Usage Index to measure whether your innovation has created any current value, as far as I know, this is not what A2I is intended for as it is rather indirect.


I'm currently preparing for the PSPO II exam and have come across some curious 'test simulation questions', which are often related to outdated guides and are sometimes obviously incorrect. (The provider claims that they are "very close to scrum.org". ;-) )
Is your question directly from Scrum.org?
 

Log in to comment

By posting on our forums you are agreeing to our Terms of Use.

Please note that the first and last name from your Scrum.org member profile will be displayed next to any topic or comment you post on the forums. For privacy concerns, we cannot allow you to post email addresses. All user-submitted content on our Forums may be subject to deletion if it is found to be in violation of our Terms of Use. Scrum.org does not endorse user-submitted content or the content of links to any third-party websites.

Terms of Use

Scrum.org may, at its discretion, remove any post that it deems unsuitable for these forums. Unsuitable post content includes, but is not limited to, Scrum.org Professional-level assessment questions and answers, profanity, insults, racism or sexually explicit content. Using our forum as a platform for the marketing and solicitation of products or services is also prohibited. Forum members who post content deemed unsuitable by Scrum.org may have their access revoked at any time, without warning. Scrum.org may, but is not obliged to, monitor submissions.