Navigating Complexity Through Inside-Out Leadership

Thursday October 23, 2025 11:00 AM EDT (15:00 UTC)

Knowing theory, practices, and tools is helpful. However, what has the biggest impact on effectively navigating complexity and responding to change is more about how people are showing up, making intentional choices, and taking responsibility for their impact.

This is inside-out leadership. And it starts inside - our way of “being” will always inform our “doing.”

• As leaders and change agents, we face unique challenges:
  We are leading in complex and unpredictable environments. There are few “right” answers, and we cannot guarantee outcomes. Yet people are looking to us as experts who should have all the answers.
   
• We are trying to empower and support self-managing teams while bumping up against culture and process challenges in the wider organization that often feel like they are working directly against us.
   
• We need conflict in order to explore different ideas, be inclusive of more perspectives, and discover innovative solutions. Yet we often experience the extremes of artificial harmony or unproductive conflict. Helping teams find that sweet spot of constructive conflict is no easy task.
   

In this webinar, PST Stephanie Ockerman will walk you through why we need to grow our leadership from the inside-out and how to do it.