Professional Scrum Facilitation Skills

* This is a WEEKEND class and it takes place online *

This live virtual class runs on the 10th of December 2022, 08:30-16:30 GMT.

Quick Overview of the PSFS Course

Professional Scrum Facilitation Skills™ is an interactive course designed to help Scrum practitioners develop a facilitator’s mindset, proficiency in facilitation skills, and learn when and how to select effective techniques for various circumstances. Strong facilitation skills enable better problem-solving, more effective Scrum events and greater team alignment, all leading to better outcomes.

A key tenet of Scrum is to put problem-solving and decision-making in the hands of the Scrum Team. The Scrum Framework creates venues for this to happen and the Scrum Values help create an environment in which each Scrum Team member’s voice can be heard. However, team interactions don’t always go well. Sometimes team members lose sight of goals, don’t fully engage and/or can’t reach agreement. Effective facilitation can guide the team toward their desired outcomes.

What You Will Learn

In this one-day* skills-building course, participants will learn how to become better facilitators to improve interactions with their Scrum Teams, stakeholders and customers. They will focus on how to adopt facilitation as a stance and enable the Scrum Values. Students will address a series of common Scrum-related scenarios by applying several facilitation techniques that they can add to their collection of agile practices. They will create and leave with their own facilitation “plan” to improve their next team discussion or Scrum event.

*  When offered in-person, this course is generally delivered in one day. When offered as a Live Virtual Class, the course may be broken up into more, shorter days.

High- level learning outcomes

• Develop facilitation skills and a facilitator’s mindset 
• Learn the facilitation principles that experienced facilitators fall back on when interactions are difficult 
• Understand the roles that facilitation principles and the Scrum Values play in enhancing healthy collaboration in Scrum Teams
• Explore how facilitation can address challenging scenarios most Scrum Teams encounter
• Apply facilitation skills and techniques to improve the Scrum events and other interactions
• Understand how to encourage diverse perspectives, while bringing the team together to reach decisions 
• Experience the elements of group dynamics and how they influence the decision-making process 
• Leave class with a toolbox of facilitation techniques and understand how to apply them in different circumstances

Target audience

This course is ideal for:

• Scrum Masters and any Scrum Team member interested in learning how to use facilitation to enhance their team’s success
• Scrum Coaches, Agile Coaches and Consultants

This course is not suitable for professionals with little Scrum knowledge or experience.

Our mission @ Exploring Complexity:
Inspiring people to explore the complexities of life with an Agile mindset.

Chris is a Scrum.org Professional Scrum Trainer, Agile and Executive Coach, leading large-scale Agile Transformations with more than 16 years of cross-sector experience, primarily focused on the Financial Services industry.

As a Head of Enterprise Agility, Chris has been responsible to educate and train thousands of people on the complex topics of Agility and Scrum. He is extremely passionate about customer-centricity and building capability at all levels in the organisation to enable Business Agility and create a safe working environment for teams to experiment and thrive.

Licenced by Scrum.org, the home of Scrum, Chris offers live virtual or in-person, public or private Scrum training.

For more information check Exploring Complexity.

This class will be held as a Live Virtual/Remote Class.

Please make sure that you meet the following requirements for our Live Virtual/Remote Class:

• You are equipped with a Desktop Computer or Laptop
• You have a stable Internet connection that allows you to have video calls
• You have a webcam, microphone and speakers (all of which could be integrated)
• You have Zoom installed on your machine (it's free!)

If required, we are happy to assist with any technical queries you may have regarding your setup. Please email us at contact@exploringcomplexity.co.uk to discuss further.

Full details about the class and your participation will be sent to you via email shortly before the class.