Meet the Scrum.org Staff
Chairman and Founder
Ken Schwaber co-developed the Scrum framework with Jeff Sutherland in the early 1990s to help organizations struggling with complex development projects. One of the signatories to the Agile Manifesto in 2001, he subsequently founded the Agile Alliance and Scrum Alliance. He founded Scrum.org in 2009 in order to execute on his mission of improving the profession of software development. A 30-year veteran of the software development industry (from bottle washer to boss), he has written four books about Scrum: Agile Software Development with Scrum, Agile Project Management with Scrum, The Enterprise and Scrum, and Software in 30 Days. He lives in Lexington, Massachusetts.
CEO and Product Owner
Dave West is the CEO and Product Owner at Scrum.org. He is a frequent keynote at major industry conferences and is a widely published author of articles and research reports, along with his acclaimed book: Head First Object-Oriented Analysis and Design, that helped define new software modeling and application development processes. He led the development of the Rational Unified Process (RUP) for IBM/Rational. After IBM/Rational, West returned to consulting and managed Ivar Jacobson Consulting for North America. Then as VP, research director Forrester research where he ran the software development and delivery practice. Prior to joining Scrum.org he was Chief Product Officer at Tasktop where he was responsible for product management, engineering and architecture.
Chief Financial Officer
Christina is a cofounder of Scrum.org. She was a member of the first scrum teams, before the company knew they were doing Scrum. Her expertise is quality assurance and testing. She taught Ken the importance of test driven development and the definition of done. She also helped write and edit Ken's books and develop and teach classes.
She is a PST and today her role is Chief Financial Officer and controller of Scrum.org.
Chief Technology Officer
Ryan serves as Chief Technology Officer (CTO) and is tasked with leading the technical vision of the company by ultimately maximizing value for customers through the Scrum.org technology stack. Ryan is a professional technologist with a strong background in software development and network architecture. Ryan has been involved with the tech industry since 1999, working with companies like Intel, Dell, and OHSU in multiple capacities. Ryan has also been involved in several developer communities and events where he has volunteered and/or spoken.
Vice President of Enterprise Solutions
Kurt Bittner joins Scrum.org from Forrester Research, where he served as a Principal Analyst covering how enterprises are adopting Agile and DevOps practices to deliver business value faster and with higher quality. Prior to Forrester, Kurt served as CTO—Americas for the consulting firm Ivar Jacobson International, where he worked for more than six years guiding Fortune 100 companies in their Agile transformation journeys. Prior to that, he played a leadership role in IBM's Jazz Platform strategy, led requirements tool strategy and development for Rational Software, and led the early development of the Rational Unified Process. As a consultant, he has helped many hundreds of organizations improve the results achieved by their development teams. An accomplished public speaker, Kurt has presented at many conferences, and is the author of three books, including The Economics of Iterative Software Development, as well as numerous papers and articles.
Vice President of Marketing
Eric is co-author of UML for Database Design and UML for Mere Mortal. Eric is currently responsible for all aspects of marketing and previously held a similar role as director of marketing for INetU (now ViaWest). Before INetU, Eric was program director at IBM and Rational Software responsible for application lifecycle management (ALM), DevOps and Agile solutions Eric has held product management and marketing roles with other organizations including: Ivar Jacobson Consulting, CAST Software and Logic Works Inc. (Acquired by Platinum Technologies and CA), as product manager for ERwin.
Product Owner, Enterprise Solutions
Patricia Kong is the Product Owner of the Scrum.org enterprise solutions program which includes the Nexus Framework, Evidence-Based Management, Scrum Studio and Scrum Development Kit. She also created and launched the Scrum.org Partners in Principle Program. Patricia is a people advocate and fascinated by organizational behavior and misbehaviors. She emerged through the financial services industry and has led product development, product management and marketing for several early stage companies in the US and Europe. At Forrester Research, Patricia worked with their largest clients focusing on business development and delivery engagements. Patricia lived in France and now lives in her hometown of Boston. Patricia is fluent in 4 languages.
Vice President of Business Development
Joel Lamendola leads business development for Scrum.org. His background includes roles of both technical and business leadership for large complex integrated software-hardware solutions. Prior to joining Scrum.org Joel was a Business Development leader for UTC Aerospace Systems where he led strategic business development in autonomous guidance technology and managed follow on business for the existing guidance and control product line. Additionally, Joel has worked for Raytheon and SAIC in similar customer facing and program management roles. He holds a Masters Degree in Aerospace Engineering from Virginia Tech and holds two patents for radar software algorithms.
Director of Professional Scrum Trainer Program
Daphne Harris directs Scrum.org's Professional Scrum Trainer (PST) program. She is responsible for growing, developing, and strengthening the PST community of top-notch Scrum trainers. She particularly enjoys learning from Scrum.org's amazing trainers and creating opportunities for community-building within this network. Prior to joining Scrum.org, Daphne was part of a traditional SDLC shop. As a technical writer, she wrote detailed requirement specs for features that would later change, and end-user documentation that was rarely read. Her role in customer service taught her about security and usability challenges. And at a small non-profit she saw how traditional organizations (school districts) balked at change. She every day enjoys being part of the creative self-organized team at Scrum.org.
Professional Series Manager and PST
Steve Porter works with the Scrum.org team of experts and its wider trainer community to create and maintain its Professional Series of courses and assessments. Steve guides this collaborative process to ensure training is current and meets the needs of the professional Scrum community. Before joining Scrum.org, Steve was the product owner for TeamPulse, Telerik’s agile project management tool. He has also provided application lifecycle management (ALM) consulting services for organisations around the globe. At his core, Steve is still a developer. He taught himself how code at an early age and has spent years turning ephemeral ideas into functioning software. It's the joy of this craft that Steve brings to all his interactions at Scrum.org.
Sabrina Love is the Graphic Designer at Scrum.org, with a background in interior architecture. She attended both the Boston Architectural College and Suffolk University before getting her bachelor's degree in her true passion, graphic design, from Full Sail University. Additionally, she manages and coordinates all Professional Scrum courses held at Scrum.org Headquarters in Burlington, MA. Before joining Scrum.org in 2014, Sabrina spent more than 4 years as a freelance designer where she delivered many creative solutions for individuals and businesses in the technology, hospitality, and creative arts industries. She also has experience in hospitality and finance, including time at US Bank in wealth management.
Providing servant-leadership to the Scrum.org Team, Joe strives to inspire continuous improvement via empiricism. Promoting Scrum values, theory, practices and rules, he aims to maximize the value delivered with Scrum, as well as the happiness of the Scrum.org Team. Joe is also committed to maintaining and enhancing the Scrum.org operational systems and processes, and is driven by a strong desire to provide an exceptional experience and support for all members of the Scrum.org Community.
Joe has a professional background in electro-mechanical and food manufacturing, with experience in both Production and Quality Management. He highly prefers the collaborative and self-organizing environment of Scrum.org over the Command and Control culture of the Manufacturing Industry.
Joe really likes cats and he can probably beat you at Nintendo.
Member Services and Social Media
Jessiqa Greenblatt supports Scrum.org customers and trainers around the world to help them improve their ability to deliver software with greater agility. As a key member of the support team since 2014, Jessiqa takes an active role in pushing information out to the greater community through social media, webcasts and web content.
Jessiqa’s background is in education and publishing. Having spent over three years in Japan teaching English to hundreds of students, she also supported the English teaching community at a larger scale in the role of Prefectural Advisor. While working for the Japanese Ministry of Education and Culture, she developed tools for incorporating feedback in the classroom, and for improving communication and transparency among the faculty at Japanese public schools. Jessiqa’s dedication to continuous improvement led her to Scrum.org.
Joel is an experienced full-stack software developer with a diverse background in web, mobile, Windows, database, and cloud development. Previously he has worked with Telerik to create TeamPulse, an agile project management tool, with D2L to build their industry leading learning management system, and as a consultant with Imaginet to work on anything and everything. Joel has become known as a highly flexible developer who gets things done quickly and with high quality. He has a passion for the craft of software engineering and shown a strong commitment to delivering value to stakeholders. In addition, Joel holds a bachelors degree in Computer Science from the University of Manitoba and a number of Microsoft technology certifications.
PST Community Program Associate
Kelly Moosman is pleased to support the Scrum.org community of Professional Scrum Trainers (PSTs). Working closely with Daphne Harris, she enjoys assisting this immensely talented group of individuals with professional development opportunities and fostering community program growth. New to agile and the profession of improving software development, she finds much familiarity and enthusiasm within the Scrum values. Kelly attended university in her home state of North Carolina and has a diverse background which includes multi-unit restaurant operations management and film production. Additionally, she worked with the University of North Carolina- Wilmington’s MarineQuest program and has made several trips to Central America in support of their marine biology program. She asserts that, on the right day, she could surely defeat Joe Pelosi in most Nintendo games.
Assessment Product Manager
Rob is tasked with looking after the assessments at Scrum.org; ensuring that certification is an accurate representation of the certificate holders skills and knowledge of Scrum. Rob has worked in the software and systems development arena for 20 years in Product Management and Product Marketing. Starting his career at Rational Software working on Requirement Management solutions and eventually working on that same topic at Borland Software. Rob has also been a Business Analyst at ING US Financial and DigiTerra Broadband. Just prior to joining Scrum.org Rob worked in Product Management and Product Marketing for IBM’s Data and Analytics solutions. Rob lives and works in Westminster, Colorado where he takes every opportunity to enjoy skiing and the great outdoors with his family.