Training Student Reviews and Feedback

Throughout the world, our community of Professional Scrum Trainers (PSTs) empower people and organizations to achieve agility through Scrum. Ken Schwaber, the co-creator of Scrum, founded in 2009 as a global organization to help people and teams solve complex problems.  He continues to drive that mission today as our PSTs teach Scrum to tens of thousands of students each year. 

We ask our students for feedback in multiple ways as a way to learn how we are doing and improve for the future.  This page demonstrates two of the ways we gather feedback:

  • Immediately following each class, we ask students to provide reviews of the training using Trustpilot as a third party measurement mechanism.
  • Six months after the conclusion of each class, we reach back out to students via a short survey to understand how things are going with what they learned in class.

All Classes Combined


How long after the class did you start applying concepts that you learned?

  • 47% less than a week
  • 32% the first month
  • 9%   2-3 months
  • 3%   4-6 months
  • 8%   plan to
  • 1%   no plans  

How soon before you applied

Did the concepts in the class improve your work environment and have a positive impact on your work culture or mindset?

  • 46% strongly agree
  • 40% slightly agree
  • 10% neutral
  • 2% slightly disagree
  • 2% strongly disagree

Impact on Culture

Did the class have impact on your ability to deliver value to customers/stakeholders?

  • 35% strongly agree
  • 45% slightly agree
  • 18% neutral
  • 3%   slightly disagree
  • 1%   strongly disagree

stakeholder value