Professional Scrum with User Experience

Il corso sarà in Italiano / This course is in Italian

Professional Scrum™ with User Experience (PSU) è un corso pratico di 2 giorni in cui gli studenti che hanno già una conoscenza di base di Scrum e una certa esperienza nell'utilizzo di Scrum impareranno a integrare le moderne pratiche UX nel loro modo di lavorare in Scrum e a lavorare nel modo più efficace all'interno dei team Scrum. Il lavoro di progettazione a volte può sembrare lento e non adatto alle rapide cadenze agili e agli eventi Scrum, ma non è così. Si imparano le tecniche UX che si adattano perfettamente a Scrum e a metterle in pratica in classe con team cross-funzionali. Il corso include anche un tentativo gratuito di valutazione della certificazione Professional Scrum with User Experience I (PSU I), riconosciuta a livello mondiale.

Nel corso delle due giornate, gli studenti apprenderanno le tecniche UX che funzionano in modo più efficace con i team Scrum. Inoltre, apprenderanno strumenti e pratiche pratiche per lavorare al meglio con i clienti e il loro feedback per fornire un valore più elevato agli occhi del cliente con i team Scrum senza cambiare Scrum.

Gli studenti lasceranno il corso comprendendo come conciliare il lavoro UX con gli elementi essenziali di Scrum, come la definizione di “Done", l'ordinamento del Backlog e la consegna di incrementi “Done" a ogni Sprint. Imparerete a gestire il lavoro di progettazione che può estendersi oltre un singolo Sprint, continuando a fornire valore ogni singolo Sprint utilizzando Scrum.

Professional Scrum with User Experience è una formazione eccellente per tutti coloro che lavorano in un team di prodotto (ingegneri, product manager, ecc.): i team tecnologici lavorano meglio quando collaborano tra discipline e specialità diverse. Ma le diverse priorità, i tipi di lavoro e i ritmi di lavoro specifici di ogni disciplina possono creare dei silos nei team e all'interno delle organizzazioni: scoprirete come utilizzare il framework Scrum e le tecniche UX per allineare il vostro team, concentrarvi sul valore e promuovere la collaborazione.

Scrum.org e i nostri Professional Scrum Trainers hanno collaborato con Jeff Gothelf e Joshua Seiden, autori del libro Lean UX, alla creazione di questo corso, sfruttando la loro esperienza e conoscenza.

Chi dovrebbe partecipare

• Scrum Master e Product Owner che impareranno a integrare la specialità UX con ciò che già conoscono sul potere dell'auto-organizzazione dei team interfunzionali. Ciò consentirà loro di aiutare i team di sviluppo a conoscere il cliente, a pianificare il lavoro di apprendimento/scoperta/progettazione e a consegnare comunque un prodotto "fatto" a ogni Sprint.
• Le persone che conoscono la UX impareranno a lavorare in modo più efficace all'interno di Scrum, gestendo il lavoro negli Sprint e visualizzandolo nel Product Backlog. A volte, lavorando in contesti agili. Impareranno a guidare team interfunzionali nel lavoro di scoperta e ad allineare il lavoro del team intorno all'apprendimento e alla fornitura di valore agli utenti.
• Chiunque sia coinvolto nella realizzazione del prodotto (ingegneri, product manager, ecc.), i team tecnologici lavorano meglio quando collaborano tra discipline e specialità diverse. Ma le diverse priorità, i tipi di lavoro e i ritmi di lavoro specifici di ogni disciplina possono creare dei silos nei team e all'interno delle organizzazioni. Scoprite come utilizzare il framework Scrum e le tecniche UX per allineare il vostro team, concentrarvi sul valore e favorire la collaborazione.

Obiettivi del corso

Gli studenti lasceranno il corso comprendendo:

• Come un team Scrum cross-funzionale può includere specialisti di UX.
• Come prevedere, gestire, dare priorità e includere il lavoro UX nel Backlog
• Come bilanciare la “Discovery" e la “Delivery" all'interno di un team Scrum
• Come i team Scrum creano cicli di feedback con i clienti all'interno di uno Sprint
• Come garantire che l'intuizione del cliente sia inclusa negli eventi e nel processo decisionale di Scrum
• Qual è la definizione di “Done" in un mondo di apprendimento continuo
• Come la UX può guidare le decisioni di sviluppo

Argomenti del corso

• Capire come Scrum e UX migliorano l'apprendimento continuo
• Inquadrare il lavoro come un problema da risolvere
• I risultati rispetto agli output
• Gestire il lavoro UX in Scrum
• Concentrarsi sugli utenti
• Sperimentazione

Valutazione e certificazioni

Tutti i partecipanti che completano il corso Professional Scrum with User Experience riceveranno una password per tentare la valutazione della certificazione Professional Scrum with User Experience I (PSU I). I partecipanti al corso PSU che tenteranno la valutazione PSU I entro 14 giorni dal corso e non otterranno un punteggio di almeno l'85%, avranno diritto a un secondo tentativo senza costi aggiuntivi.

Course Outline - English

Professional Scrum with User Experience (PSU) is a 2-day hands-on course where students who already have a fundamental understanding of Scrum and some experience using it will learn how to integrate modern UX practices, (UX is more than UI) into the way they are working in Scrum and how to work most effectively within Scrum Teams. Design work can sometimes feel slow, and not well suited to quick agile cadences and Scrum events, but that isn't the case. Learn UX techniques that fit beautifully into Scrum, and practice these techniques with cross-functional teams in class. The course also includes a free attempt at the globally recognized Professional Scrum with User Experience I certification assessment (PSU I). 

What You Will Learn

Over the 2 days, students will learn UX techniques that work most effectively with Scrum Teams. In addition, you will learn practical tools and practices to best work with customers and their feedback to deliver higher value in the customer's eyes with Scrum Teams without changing Scrum. 

Students will leave the class understanding how to reconcile UX work with Scrum essentials like the Definition of "Done", Backlog prioritization and delivering "Done" Increments every Sprint.  You will learn how to handle design work that may extend beyond a single Sprint, continuing to deliver value each and every Sprint using Scrum.

Professional Scrum with User Experience is an excellent training for everyone who works on a product team (engineers, product managers, etc): technology teams work better when they’re collaborating across disciplines and specialities. But different priorities, types of work, and the specific working rhythms of each discipline can create silos on teams and inside organizations. Learn how to use the Scrum framework and UX techniques to align your team, focus on value, and foster collaboration.

Created in Partnership with the Authors of Lean UX

Scrum.org and our Professional Scrum Trainers have worked with Jeff Gothelf and Joshua Seiden the authors of the book Lean UX in the creation of this course, leveraging their expertise and knowledge. 

Who Should Attend

• Scrum Masters and Product Owners who will learn how to integrate the UX speciality with what they already know about the power of self-organizing cross-functional teams. This will enable them to help Development Teams to learn about the customer, plan learning/discovery/design work, and still deliver "Done" product each Sprint.
• People who know UX will learn how to work more effectively inside Scrum, managing work in Sprints and visualizing it in the Product Backlog. Sometimes, working in agile contexts. Learn how to lead cross-functional teams in discovery work and align the work of the team around learning and delivering value to users. 
• Anyone involved in delivering the product (engineers, product managers, etc) as technology teams work better when they’re collaborating across disciplines and specialities. But different priorities, types of work, and the specific working rhythms of each discipline can create silos on teams and inside organizations. Learn how to use the Scrum framework and UX techniques to align your team, focus on value, and foster collaboration.

Course Objectives

Students will leave the class understanding:

• How a cross-functional Scrum Team can include UX specialists
• How to account for, manage, prioritize and include UX work in the Backlog
• How to balance discovery and delivery within a Scrum Team
• How Scrum Teams create customer feedback loops within a Sprint
• How to ensure customer insight is included in Scrum events and decision-making
• What the Definition of "Done" is in a world of continuous learning
• How UX can inform better development decisions

Course Topics

• Understand how Scrum with UX enhance continuous learning
• Framing work as problems to solve
• Outcomes over outputs
• Managing UX work in Scrum
• Focus on users
• Experimentation

Certification & Assessments

All participants completing the Professional Scrum with User Experience course will receive a password to attempt the Professional Scrum with User Experience I (PSU I) assessment. The industry-recognized PSU I certification requires a minimum passing score of 85%. PSU class participants who attempt the PSU I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.

Frequently Asked Questions

What is included in the price?
The price includes course materials, the PSU I assessment and lifetime certification from Scrum.org.

How do I achieve the Professional Scrum with User Experience I (PSU I) certification?
The PSU I certification is achieved by taking and passing an online assessment in your own time following the course. It can be taken from any internet-connected computer.

What is required to achieve the Professional Scrum with User Experience I (PSU I) certification?
The PSU I assessment is comprised of multiple-choice questions that must be completed in 60 minutes. The pass mark is 85%. The course fee provides up to 2 attempts at the PSU I assessment.

Why learn with TheScrumMaster.co.uk?
We have helped 10,000+ people learn Scrum and we can help you!
We have 500+ LinkedIn recommendations and are 5 star rated on Trustpilot & Google!
We provide exclusive learning resources and practice assessments to get you certified fast!
Join our community and keep learning after your course. Free online coaching and consultations.
You will receive regular chances to attend another course at no cost.
You can join our Affiliate program and earn free course places. 

What are the course hours?
The course hours are shown further down this page.

Can I attend from my country?
Yes. Everyone is welcome at all of our courses. You can attend from anywhere!

Can I attend on a different date?
Yes. We run courses regularly and you can find all our upcoming dates on our public course page.

How many people will attend?
Our courses are kept small to ensure a premium experience.

How should I prepare for the course?
The only preparation required is to read the Scrum Guide. We provide a range of free additional resources to help you learn more in advance if you wish.

I'm not sure if I have enough experience to take the course. What should I do?
Email us at Support@TheScrumMaster.co.uk and we will advise you.

Can I claim PMI PDU credits for attending the course?
Yes. You can claim 14 PDU's for attending a course.

Do I need to pay VAT?
It depends where you live. If you are outside the UK then usually not! Find out more.

Do you offer discounts?
We usually offer discounts for group bookings, not for profit organisations and hardship cases. Find out more at our Discounts page.

Can I pay via credit/debit card?
Yes. Please select the 'Register now and pay via Credit Card' option when you register.

Can I register now and pay via invoice later?
Yes. Please select the 'Register now and pay later via Invoice' option when you register.

Where can I find more answers to common questions?
Visit our full FAQ page for more answers to frequently asked questions.

Where can I contact the trainer with further questions?
You can email us at Support@TheScrumMaster.co.uk

About The Trainer

Massimo Sarti is a Scrum.org Professional Scrum Trainer (PST) with over 30 years of experience. He is focused on helping individuals, teams and businesses to adopt new ways of working to increase business value.

Massimo is the organiser of “Agile Talks”, the largest active agile community in Roma (Italy).

What Clients Have To Say About The Trainer:

"I had the pleasure to work with Massimo Sarti: Massimo has high personal accountability, self-motivation and drive. He is able to break down and explain complex and technical concepts. He is empathetic and willing to help"
- Abbey Sturrock - Senior Vice President

"He is enthusiastic, creative, positive and has exceptional leadership qualities. There is always something to learn from him."
- Matteo Mancini - Head of Digital & Support 

"Massimo created and managed a commited and skilled team which has provided the company with an unrivaled level of IT services."
- Piergiorgio D'Ignazio @ Credit Lines

Contact The Trainer:

Phone:      +44 7547 341 301
Email:       Support@TheScrumMaster.co.uk
Website:   TheScrumMaster.co.uk

 This will be a Live Virtual Remote/Online Course. Find out more about our online courses.

Course hours are listed further up this page.

Full details on how to participate will be sent to you by email shortly before the class.

Live Virtual Course Requirements:
– Computer with an internet connection, Microphone, Speakers & Webcam
– Free install of Zoom
– We can assist you with the set-up on the days before the class if required.
– The trainer will be available for 30 minutes each day before the course starts to offer any technical assistance required.