Professional Scrum with User Experience

Professional Scrum with User Experience™ (PSU) is a hands-on, activity-based course where students experience how Scrum and User Experience (UX) align and integrate to create cross-functional teams that connect more closely with end-users and customers, ultimately delivering more value and improving outcomes. By working together in a dual-track agile process, members of the Scrum Team can work more effectively to balance discovery work and delivery work.

In this two-day class* students will leverage an ongoing case study as a way of applying techniques learned throughout the class and preparing to take what they learn back to their workplace. This course is designed for Product Owners and Scrum Masters to better incorporate design, research and learning into their Scrum process.

Lean UX techniques focus the team on customer-centric design and discovery. Scrum focuses the team on rapid delivery and customer feedback. By bringing together Lean UX and Scrum, teams learn how to drive the design together with delivery, in short, iterative cycles to assess what works best for the business and the user.

Leveraging Lean UX techniques, the course takes core design and research activities, illustrating how they come together with development and delivery. Attendees explore how these activities fit into a dual-track agile process (Design and Development) where cross-functional teams can work together to explore, experiment and deliver value-based outcomes.

This course was created together with Jeff Gothelf and Joshua Seiden, the authors of the book Lean UX, leveraging their expertise and knowledge. The goal of working together is to help students learn the truth about many of the myths that exist when it comes to bringing together design and development activities and how to overcome the challenges that come with this integrated team approach.

The course is accredited by Scrum.org. All participants completing the course may take part in an assessment for industry-recognized PSU I certification. Students are also able to claim 14 Project Management Institute (PMI) PDU credits.

More details about the course - https://www.meirik.com/training-portfolio/professional-scrum-with-ux

*When offered in person, this course is generally delivered over two consecutive days. However, when offered as a Live Virtual Class, the course may be broken up into more, shorter days.

Aims and Objectives

• Gain a common understanding of what is meant by Professional Scrum
• Dispel many myths about User Experience and its relationship to Agile and Scrum
• Experience how the UX mindset and the Scrum framework complement, align and integrate
• Learn the advantages of thinking of work as problems to solve, and the Business Problem Statement's role in this
• Understand how the Scrum Team can connect more closely with end-users and customers
• Understand how "easily" and "quickly" we can do product development and include UX
• Learn the advantages of thinking of work as problems to solve and how Business Problem Statements can frame the discussion
• Learn common patterns for employing UX practices within a Sprint and within a cross-functional team that includes UX Professionals
• Learn how to plan and balance both discovery and delivery work
• Leave with some UX techniques that can be accomplished within the Scrum Team
• Understand how anyone on the Scrum Team can support UX practices in support of the product
• Focus on outcomes and impacts over outputs
• Embrace the need to release and use measurements to validate outcomes
• Realize the importance of incorporating UX work as part of the Product Backlog
• Learn the value of testing hypotheses with experiments
• Understand how to design experiments to be as low-cost, low-risk as possible and how to make them "ride the Truth Curve" as you increase investment

Target audience

• Scrum Masters and Product Owners:
  • They will learn how to integrate the UX speciality with what they already know about the power of self-organizing cross-functional teams. This will enable them to help Developers learn about the customer, plan learning/discovery/design work, and still deliver a "Done" increment each Sprint.
  • In addition, Scrum Masters will learn how to incorporate product discovery techniques into Sprints and balance the product discovery work with the product delivery work. Product Owners will learn product discovery techniques that User Experience Designers use to better understand users' needs.

• UX Professionals struggling to integrate on a Scrum Team will learn how to work more effectively inside Scrum, managing work in Sprints and visualizing it in the Product Backlog.
• People who have learned about Lean UX and want to learn how to integrate those concepts into Professional Scrum working together in a unified Scrum Team

The training price includes

• excellent, full of knowledge and interactive classes training conducted by two certified trainers with profound knowledge and collective years of experience in using Scrum in practice,
• 100% guarantee that the training will take place on time
• a small, 12-person training group, allowing for the maximum use of the potential of an interactive workshop,
• all the necessary materials in an electronic version,
• a single-use password for the PSU I assessment (allowing to obtain the PSU I certificate),
• a book that will allow you to furtherly explore knowledge and support you in everyday challenges.

Find out more about the Professional Scrum with User Experience certificate on the website https://www.scrum.org/professional-scrum-user-experience-certification

Prerequisites

There are no set prerequisites to attend the course. However, a good understanding of Scrum and Agile fundamentals is helpful.