Scrum Forum

Hello Shauna,

It typically takes 2 business days to receive your certificate after passing your assessment, however, it may take up to 5 business days depending on when your assessment was completed.

I hope this helps!

Daniel

Thank you! I have received the certification. :)

Great!

I'm not that lucky. I have passed the exam for more than 1 week, but have not yet received the certification.

Thanks support team for resending it to me. I noticed that the certificate was indeed sent to me before, but was treated as Spam mail. It was sent to me the next day after passing the exam.

Hello Sam,

Thanks for your patience!

Please add @scrum.org to your email client's safe-sender's list to receive future communications from our support team.

Best,
Daniel