Professional Scrum with User Experience

This event takes place online

This live virtual class runs 30-31 October 2025, 09:00-17.00 GMT.

Professional Scrum with User Experience (PSU) is a hands-on course where students who already have a fundamental understanding of Scrum and some experience using it will learn how to integrate modern UX practices (UX is more than UI) into the way they are working in Scrum and how to work most effectively within Scrum Teams.

Design work can sometimes feel slow, and not well suited to quick agile cadences and Scrum events, but that isn’t the case. Learn UX techniques that fit beautifully into Scrum, and practice these techniques with cross-functional teams in class.

In the class students will learn UX techniques that work most effectively with Scrum Teams. They will learn practical tools and practices to best work with customers and their feedback to deliver higher value in the customer’s eyes, all without changing Scrum. 

Students will leave the class understanding how to reconcile UX work with Scrum essentials like the Definition of “Done”, Product Backlog ordering and delivering “Done” Increments every Sprint.  They will learn how to handle design work that may extend beyond a single Sprint, continuing to deliver value each and every Sprint using Scrum.

Professional Scrum with User Experience is an excellent training for everyone who works on a product team (engineers, product managers, etc) toLearn how to use the Scrum framework and UX techniques to align the whole team, focus on value, and foster collaboration.

Course Overview

• Scrum and UX fundementals
• Framing work as problems to solve
• Scrum deep dive
• Outcomes over output
• Managing UX work inside Scrum
• Focussing on users
• Forming hypotheses
• Experimentation

Prerequisites

It is expected that participants will have a solid understanding of Scrum gained through experience working in Scrum team, or by completing a Professional Scrum class such as Scrum.org’s Professional Scrum Master (PSM).

For all of our live virtual classes, we use Zoom as our conference tool. Zoom is very secure. It uses end-to-end encryption and delegates can only access the conference via an admin controlled waiting room. Activities are carried out with Mural. No software is required to be pre-installed for these tools, though you may need to check that there are no security policies that block the use of these tools if you are joining us through a corporate network. We ask you to try to ensure a steady internet connection (for example by connecting through cable rather than with WiFi).

Certification and Assessment

All participants completing the Professional Scrum with User Experience course will receive a password to attempt the Professional Scrum with User Experience (PSU I) assessment. PSU class participants who attempt the PSU I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.

What else is included?

• Course eBook
• Membership to the Red Tangerine Slack channel giving access to our alumni community
• Optional complimentary follow-up session where we discuss any concerns you may have regarding the assessment
• Further support with your real-world experiences, with an optional, complimentary follow up session
• Free re-sit of the class if you want a refresher in the future (subject to availability and viability, Scrum.org assessment not included)

Testimonials

"The course contents were very well taught and enhanced with additional examples such as real-world stories. The right amount of fun in the course kept it light and ongoing. Highly recommended!"
- Pascal Dürsteler, Team Leader

"This PSU course was very well run and definitely a great guide to getting the certification. Worked very well even though it was virtual – the tools really allowed us to collaborate."
- Erika Camilleri, Senior Front End Engineer

"I enjoyed this class! I’ve gained several valuable insights... And the course proved to be great preparation for the exam since I knew very little about UX beforehand and still passed."
- Jowen Mei, Scrum Master | Coach | Trainer

About the Trainer

David's professional experience spans roles of; Agile Trainer, Agile Coach, Scrum Master, Kanban Service Delivery Manager, Team Leader and Software Developer in a variety of industries, including finance, eCommerce, social housing and education. He is a Scrum.org Professional Scrum Trainer (PST), a Kanban University Accredited Kanban Trainer (AKT) and Kanban Coaching Professional (KCP). David is also the co-author of the books Facilitating Professional Scrum Teams, Mastering Collaboration in a Product Team and Adopting Agile Across Borders.

David is a Course Delivery Enabler with Scrum.org. CDEs act as ambassadors for the Scrum.org courses that they support for the Scrum.org Professional Scrum Trainer community. This involves working closely with the community to improve course delivery and supporting Professional Scrum Trainers in gaining deep understanding of the intent and design of the courses and collaborating with trainers and the Scrum.org Courseware Team to identify and refine ideas for improving the delivery of courses.

David believes in servant leadership, and he values environments where empowerment, autonomy and flexibility enable teams to do the best work possible. He is committed to continuous learning and development in himself and others. He is passionate about getting the best out of teams and seeing people reach their full potential.

David is active in the global Agile community, including blogging, and speaking at conferences and meetups around the world.

David enjoys travelling, keeping fit, the outdoors and spending quality time with his guitar.