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Redefining Agility: Evolving Your Operating Model as a Scrum Master

June 5, 2024

Redefining Agility: Evolving Our Operating Model as a Scrum Master

In our relentless pursuit of excellence and efficiency, Scrum Masters play an important role in guiding organizations through the adoption of agile frameworks. However, it's time to pause and rethink our approach. Instead of over-focusing on frameworks and predefined rules, we should evolve our operating model to align with our context and empower our teams. This fundamental shift can create a dynamic organization that continually evolves and improves. Here’s how you, as a Scrum Master, can lead this transformation:

The Creating Agile Organizations (CAO) approach

—The Creating Agile Organizations (CAO) approach.

1. Align with Your Strategic Focus

Redefining agility begins by aligning your operational model with your strategic goals. As a Scrum Master, help your teams identify the essential capabilities required to effectively execute the organization’s strategy. This alignment forms a robust foundation for success, ensuring every action taken by your team propels the organization towards its long-term objectives.

2. Identify Capability Gaps

Understanding your strategic focus is just the beginning. The next crucial step is identifying the capability gaps within your organization. Guide your teams in recognizing and addressing these weaknesses to strengthen operational effectiveness. This process equips your organization to execute its strategy successfully and paves the way for sustained growth and adaptability.

3. Define Your Products & Product Groups

Clarity drives success. Assist your teams in clearly defining products and product groups to optimize organizational efforts, enhance focus, and drive better results. When everyone understands the core products and their groupings, it aligns efforts and resources toward common goals, fostering a unified approach to achieving success.

4. Utilize Designing Agile Organization (DAO) Design Guides

Making informed decisions is crucial for growth. Leverage DAO Organization Design Guides to provide a structured approach for closing capability gaps over time. These guides help avoid making costly mistakes. Following these guides systematically addresses weaknesses, enhances capabilities, and builds resilience.

5. Prepare & Launch Your Product Groups in Phases

Transitioning to a new operational model can be daunting, but a phased approach can make it smoother and more effective. Guide your teams through phased launches of product groups, allowing for step-by-step enhancement of capabilities. This ensures manageable integration and execution while providing flexibility for adjustments and improvements.

6. Measure Progress

Continuous improvement requires ongoing assessment. Encourage your teams to regularly track progress in closing capability gaps. This ongoing assessment maintains focus on strategic alignment and operational effectiveness, ensuring your organization stays on course and makes necessary adjustments.

7. Evolve Continuously

The journey towards agility and excellence is never-ending. As a Scrum Master, champion the adaptation of your organization to changes in strategy. This approach goes beyond implementing agile frameworks; it's about evolving your organizational design to develop the capabilities needed for better strategy execution. An agile organization evolves with changes in strategy, staying ahead and ready to tackle new challenges.

In Conclusion

Redefining agility is more than following frameworks; it’s about evolving your operating model to fit unique strategies and empower teams. By aligning with strategic focus, identifying capability gaps, defining products, utilizing design guides, launching in phases, measuring progress, and evolving continuously, you can help create a healthy, agile organization.

Want to learn more about the Creating Agile Organizations (CAO) approach? Check out the 3-minute overview video and read up at

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