Skip to main content

The various levels of Services in the 3 Scrum Roles

May 3, 2016

ScrumRoles

 

The 3 Scrum Roles are:

 

 


  • The Product Owner

  • The Scrum Master

  • The Development team



  •  
  •  

 


 

The various levels of services in the Scrum roles are:

 

 


  • Scrum Master serves the Development Team

  • Development Team serves the Product Owner

  • Product Owner serves the stakeholders.



  •  
  •  

 

 

The accountability of the the various roles are:

 

 


  • Product Owner is accountable for the value being delivered.

  • Scrum Master is accountable for building High performing Scrum Teams by ruthlessly removing impediments and facilitating Development Team decisions. And the best way a Scrum Master can remove impediments is to empower/teach/coach the Development Team to remove them themselves. Only if the team is stuck the Scrum Master removes the impediments himself.

  • Development Team manages itself and is accountable to build a releasable increment of software that adheres to their agreed 'Done' at the end of every sprint



  •  
  •  

 


What did you think about this post?

Comments (3)


Nirmal kumar
09:57 am May 6, 2016

Good learning for today!!


Ernst Perpignand
03:17 pm May 16, 2016

Hello Hiren,

Good presentation of the "Service Model" for the accountability of the 3 Scrum Roles. I would invite you to consider that the Scrum Master role also serves the Product Owner and the Organisation as described in the Scrum Guide. For a fuller discussion, I would also point out that these "Services" are not of the command and control kind where people aren't subordinated to the hierarchy but rather of the Servant Leadership kind where people assume leadership in their sphere of influence in a collaborative mindset.

Ernst


bhanu prakash
11:10 am May 8, 2023