How being yelled at by users changes your perspective on customer value

April 30, 2018

It is common to claim that we must user-centric, or listen more to users, or even involve users more in the product development. But Professional Scrum Trainer Lucas Smith has an extreme case of that message for us. Listen in to learn how being yelled at by users can totally change your perspective on what is value, and make you want to change the product development process.

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