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Intralinks Case Study: Scrum Reboot This Time With The Values

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In their first attempt at attaining agility, Intralinks took a well-intentioned “mechanical” implementation of Scrum - done in good faith and with lots of hard work - but failed to deliver against their goal of greater agility. So, they took on a “Scrum Reboot” and succeeded by augmenting the mechanics of Scrum with the fundamental idea of inspection and adaptation and the Scrum Values of Courage, Focus, Openness, Respect and Commitment. These provided the cultural environment necessary for success. Intralinks made the Scrum Values real by focusing on six principles:

  • Self-organization
  • Done means done
  • Empowered Product Owners
  • Servant-leader Scrum Masters
  • Scrum Team ownership for adaption
  • The delivery of business value

Note: This case study uses the term Development Team. Based on the changes to the Scrum Guide in 2020, this is now referred to as Developer, however the context of this case study does not change.

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