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User Role Modeling

User role modeling is a lightweight way to categorize what roles users take when interacting with your product. Knowing these roles and how they impact how the user interacts with the product gives the Scrum Team more context when creating and refining their Product Backlog items, especially if they are formatted as user stories. 

Try facilitating a collaborative user role modeling session with the Scrum Team and relevant stakeholders in order to:

  • Understand what roles users take on when using your product 
  • Brainstorm an initial list of user roles
  • Organize user roles
  • Refine user roles
user role modeling

 

 

 

 


Resources:

Learning Series
Scrum encourages frequent collaboration with stakeholders, and customers in particular. Understanding how to identify and learn about the challenges that key stakeholders face will help the Scrum Team better deliver the value they are seeking.
Blog Post
A User Story is the most widely used Agile Practice for capturing needs and requirements and describing Product Backlog Items. To get the most of any technique it is good to understand the why behind it not just the what. Let’s discuss how to write better User Stories in Scrum.
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Learning Series
By understanding its customers and users, a Scrum Team can identify opportunities, be more innovative and create products that people need and use. Here are different techniques ways to do this.