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Virtual Panel: Communications from a Leader’s Perspective

December 11, 2023

In this virtual panel, Patricia Kong, Product Owner at shares her insights on the following topics:

  • Choose communication channels strategically: match the medium to the message based on context, relationship, complexity, and emotional weight.
  • Streamline decision-making: clarify who is involved and how conclusions are reached. Loop in stakeholders without creating bureaucracy.
  • Implement AI thoughtfully: intelligently augment workflows rather than forcing change overnight.
  • Listen and adapt: regularly gather feedback, embrace new tools, and meet evolving team needs.
  • Balance high-tech with high-touch: technology can enhance but should not replace human communication.