What is a Scrum Master?
Learn About the Role of the Scrum Master
As described in the Scrum Guide, the Scrum Master is accountable for establishing Scrum as defined in the Scrum Guide. They do this by helping everyone understand Scrum theory and practice, both within the Scrum Team and the organization.
The Scrum Master is accountable for the Scrum Team’s effectiveness. They do this by enabling the Scrum Team to improve its practices, within the Scrum framework.
Scrum Masters are true leaders who serve the Scrum Team and the larger organization.
Roles a Scrum Master Plays
The Scrum Master serves the Scrum Team in several ways, including:
- Coaching the team members in self-management and cross-functionality;
- Helping the Scrum Team focus on creating high-value Increments that meet the Definition of Done;
- Causing the removal of impediments to the Scrum Team’s progress; and,
- Ensuring that all Scrum events take place and are positive, productive, and kept within the timebox.
The Scrum Master serves the Product Owner in several ways, including:
- Helping find techniques for effective Product Goal definition and Product Backlog management;
- Helping the Scrum Team understand the need for clear and concise Product Backlog items;
- Helping establish empirical product planning for a complex environment; and,
- Facilitating stakeholder collaboration as requested or needed.
The Scrum Master serves the organization in several ways, including:
- Leading, training, and coaching the organization in its Scrum adoption;
- Planning and advising Scrum implementations within the organization;
- Helping employees and stakeholders understand and enact an empirical approach for complex work; and,
- Removing barriers between stakeholders and Scrum Teams.
Scrum Master Learning Path
Already a Scrum Master or ready to start your journey? Visit our Scrum Master Learning Path to take a guided tour through suggested resources for continued learning for Scrum Masters or search all Scrum Master related resources.
Scrum Master Training
Core Classes for Scrum Masters
- The Applying Professional Scrum (APS) is a 2-day course that teaches Scrum by experiencing what it’s like to deliver products using the Scrum framework. Working in a series of Sprints, students break into Scrum Teams fulfilling all of the roles on a team to deliver, simulating real-life problems.
- The Professional Scrum Master (PSM) is a 2-day course where students learn how to use Scrum to optimize value, productivity and the total cost of ownership of software products. Tools are provided to enable students to relate to behavioral shifts, work with people and teams, coach and facilitate techniques, and address the organization.
Deep Dive Classes for Scrum Master Skills
- The Professional Scrum Master II (PSM II) is a 2-day Advanced Scrum Master course designed to support experienced Scrum Masters in their professional journeys. This course is a combination of instruction and facilitated exercises looking at the challenges that Scrum Masters face and how the principles and values of Scrum help them to deal with those situations.
- The Professional Agile Leadership-Essentials (PAL-E) is a 2-day hands-on workshop that uses a combination of instruction and hands-on exercises to help managers and other leaders who work directly with agile teams understand how to best support, guide, and coach their teams to improve their agile capabilities.
Additional Practices to help Scrum Masters and their Scrum Teams
- Scaled Professional Scrum (SPS) with Nexus is a 2-day course designed for anyone involved in building products across multiple teams to learn how they can scale product delivery with Scrum. In this workshop, students use a hands-on case study to learn about the Nexus framework and over 50 practices to reduce dependencies at scale.
- Professional Scrum with Kanban (PSK) is a 2-day course that teaches Scrum practitioners how to apply Kanban practices to their work without changing Scrum. Through theory, case studies, and hands-on exercises, participants will understand the importance of transparency and flow as it pertains to the Scrum framework.
- Professional Scrum with User Experience (PSU) is a 2-day hands-on course where students with some Scrum experience will learn how to integrate modern UX practices into the way they are working in Scrum and how to work most effectively within Scrum Teams.
Scrum Master Certification
Scrum.org provides 3 levels of Professional Scrum Master certification.
PSM level I demonstrates a fundamental level of Scrum mastery.
PSM level II demonstrates an advanced level of Scrum mastery.
PSM level III demonstrates a distinguished level of Scrum mastery.