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Professional Scrum Facilitation Skills

Live Virtual Class, December 13, 2023

Class Overview

B-Agile Professional Scrum Facilitation Skills
Course Overview

In this one-day* skills-building course, participants will learn how to become better facilitators to improve interactions with their Scrum Teams, stakeholders and customers. They will focus on how to adopt facilitation as a stance and enable the Scrum Values. Students will address a series of common Scrum-related scenarios by applying several facilitation techniques that they can add to their collection of agile practices. They will create and leave with their own facilitation “plan” to improve their next team discussion or Scrum event.

View the different Focus Areas covered within this class and others.

*  When offered in-person, this course is generally delivered over one day. When offered as a Live Virtual Class, the course may be broken up into more, shorter days.

Who should attend this class?

This course is ideal for:

  • Scrum Masters and any Scrum Team member interested in learning how to use facilitation to enhance their team’s success
  • Scrum Coaches, Agile Coaches and Consultants

This course is not suitable for professionals with little Scrum knowledge or experience.

Group discounts available. If you're booking for a group of 3 or more, then please get in contact at

***Prices exclude VAT

Class Details



Delivery Method

Live Virtual Class
Time Zone: Europe/London
Start/End Time: 9:00 AM - 5:00 PM


Start: December 13, 2023
End: December 13, 2023

Class Format




Registration & Price

Price: GBP 550

Registration for this class has closed

More Information

Course Learning Objectives
  • Develop facilitation skills and a facilitator’s mindset 
  • Learn the facilitation principles that experienced facilitators fall back on when interactions are difficult 
  • Understand the roles that facilitation principles and the Scrum Values play in enhancing healthy collaboration in Scrum Teams
  • Explore how facilitation can address challenging scenarios most Scrum Teams encounter
  • Apply facilitation skills and techniques to improve the Scrum events and other interactions
  • Understand how to encourage diverse perspectives, while bringing the team together to reach decisions 
  • Experience the elements of group dynamics and how they influence the decision-making process 
  • Leave class with a toolbox of facilitation techniques and understand how to apply them in different circumstances
Course Topics

Facilitation Principles and Scrum

Applying Facilitation Skills and Techniques

Improving Facilitation Skills

Professional Scrum Certification

All participants completing the Professional Scrum Facilitation Skills course will receive a password to attempt the Professional Scrum Facilitation Skills assessment. PSFS class participants who attempt the PSFS assessment within 14 days of the class and do not score at least 85% will be granted a 2nd attempt at no additional cost.

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Frequently Asked Questions:

How does the virtual experience differ from the in-person training? We all adjusting to this new reality and the need to social distance. We've been surprised how similar the virtual experience is to the in-person one and how engaged the students have been throughout the day. The feedback has been excellent from students who've taking the virtual training, along with the assessment results.

What is included in the price? The price includes course materials, the PSFS assessment, lifetime certification from

How do I achieve the Professional Scrum Facilitation Skills (PSFS) certification? The PSFS certification is achieved by taking and passing an online assessment in your own time following the course. It can be taken from any internet connected computer.

What is required to achieve the Professional Scrum Facilitation (PSFS ) certification? The PSFS assessment is comprised of 20 multiple choice questions that must be completed in 30 minutes. The pass mark is 85%. The course fee provides up to 2 attempts at the PSFS assessment.

What are the course hours? Courses start at 09:00 and finish at 17:00 each day.

How many people will attend? Our courses are kept small to ensure a premium experience. But if our courses ever exceed 10 attendees, then we have a second trainer in our classes.

How should I prepare for the course? The only preparation required is to read the Scrum Guide.

I'm not sure if I have enough experience to take the course. What should I do? Email us at and we will advise you.

Can I claim PMI PDU credits for attending the course? Yes. You can claim 14 PDU's for attending a course.

Can I pay via credit/debit card? Yes. Please select the 'Pay with Credit/Debit card' option when you register.

Can I register now and pay via invoice later? Yes. Upon registering choose the option "Request to Pay by Invoice / PO" and we will get in touch. Or email us at with your details.

Can I get an invoice without VAT if my company based in the EU? Yes if your company is EU VAT registered. On the invoice we'll explicitly state it's subject to the reverse charge rule in the country of receipt. Email us at with your company details and valid EU VAT number.

Where can I find your course booking and cancellation policies? Visit our public course policy page.

Where can I contact the trainer with further questions? You can email them at


Live Virtual Class in the comfort of your own home or place of work. We'll use Zoom for video and sound communications and Miro or Mural for online collaboration.