Professional Scrum Facilitation Skills

Professional Scrum Facilitation Skills is an interactive course designed to help teams and individuals develop proficiency in facilitation skills, so that they can help teams better solve problems, build consensus and foster transparency.

Great Scrum Teams are self-managing, cross-functional and have the ability and skills necessary to drive to successful outcomes. However, team interactions don’t always go as expected and can cause conflict or roadblocks. Effective facilitation can help the team move forward toward their desired outcomes.

In this one-day skills-building course, participants will learn how to become better facilitators to create better interactions with their Scrum Teams, stakeholders and customers. They will learn how to adopt facilitation as a stance and enable the Scrum Values. Students will have the opportunity to address a series of common Scrum-related scenarios by applying several facilitation techniques that they can add to their collection of agile practices. They will create and leave with their own facilitation “plan” to improve their next team discussion or Sprint event.

The course covers all the topics related to the  Professional Scrum Facilitation Skills (PSF Skills) certification assessment. 

Who Should Attend

This course is most suitable for professionals with Scrum knowledge and experience that are interested in learning how to use facilitation to enhance team collaboration and reduce conflict. It is ideal for:

• All Scrum Team members (Scrum Masters, Developers and Product Owners)
• Scrum Coaches, Agile Coaches and Consultants
• Students who have previously taken Applying Professional Scrum, Professional Scrum Master, Professional Scrum Product Owner training or equivalent.

Course Objectives

• Explain the roles that facilitation principles and the Scrum Values play in enhancing healthy collaboration within Scrum Teams
• Gain facilitation skills to leverage and focus on the benefits of diverse perspectives on a team with varying team dynamics
• Apply facilitation principles and techniques to improve the Scrum events and other interactions
• Improve team collaboration and participatory decision-making using a facilitator stance and toolbox of techniques

Course Topics

• Facilitation Principles & Scrum
• Applying Facilitation Skills & Techniques
• Decision Making Approaches
• Improving Facilitation Skills

Certification & Assessments

All participants completing the Professional Scrum Facilitation Skills course will receive a password to attempt the Professional Scrum Facilitation Skills assessment. PSF Skills class participants who attempt the PSF Skills assessment within 14 days of the class and do not score at least 85% will be granted a 2nd attempt at no additional cost.

Frequently Asked Questions

What is included in the price?
The price includes course materials, the PSF Skills assessment and lifetime certification from Scrum.org.

How do I achieve the Professional Scrum Facilitation Skills (PSF Skills) certification?
The PSF Skills certification is achieved by taking and passing an online assessment in your own time following the course. It can be taken from any internet-connected computer.

What is required to achieve the Professional Scrum Facilitation Skills (PSF Skills) certification?
The PSF Skills assessment is comprised of 20 multiple choice questions that must be completed in 30 minutes. The pass mark is 85%. The course fee provides up to 2 attempts at the PSF Skills assessment.

Why learn with TheScrumMaster.co.uk?
We have helped 10,000+ people learn Scrum and we can help you!
We have 500+ LinkedIn recommendations and are 5 star rated on Trustpilot & Google!
We provide exclusive learning resources and practice assessments to get you certified fast!
Join our community and keep learning after your course. Free online coaching and consultations.
You will receive regular chances to attend another course at no cost.
You can join our Affiliate program and earn free course places. 

What are the course hours?
The course hours are shown further down this page.

Can I attend from my country?
Yes. Everyone is welcome at all of our courses. You can attend from anywhere!

Can I attend on a different date?
Yes. We run courses regularly and you can find all our upcoming dates on our public course page.

How many people will attend?
Our courses are kept small to ensure a premium experience.

How should I prepare for the course?
The only preparation required is to read the Scrum Guide. We provide a range of free additional resources to help you learn more in advance if you wish.

I'm not sure if I have enough experience to take the course. What should I do?
Email us at Support@TheScrumMaster.co.uk and we will advise you.

Can I claim PMI PDU credits for attending the course?
Yes. You can claim 7 PDU's for attending a course.

Do I need to pay VAT?
It depends where you live. If you are outside the UK then usually not! Find out more.

Do you offer discounts?
We usually offer discounts for group bookings, not for profit organisations and hardship cases. Find out more at our Discounts page.

Can I pay via credit/debit card?
Yes. Please select the 'Register now and pay via Credit Card' option when you register.

Can I register now and pay via invoice later?
Yes. Please select the 'Register now and pay later via Invoice' option when you register.

Where can I find more answers to common questions?
Visit our full FAQ page for more answers to frequently asked questions.

Where can I contact the trainer with further questions?
You can email us at Support@TheScrumMaster.co.uk

 About The Trainer

Wim Heemskerk is a Scrum.org Professional Scrum Trainer. Wim helps organisations multiply the value they create by embracing the full power of their people. He helps management & development teams to be agile in their practices.

Wim is honest, transparent, passionate, and always ready to try a fresh angle. He likes to inspire and encourage learning and lasting change, the kind people say they created and wanted themselves.

Wim is based in the Netherlands. He is always happy to arrange private training for your company. Please get in touch to find out more.

What Clients Have To Say About The Trainer:

“Two days passed like a couple of hours - training was super intensive, full of different activities with involvement of the whole group generating interesting ideas and thoughts to think about afterwards.”
- Eugene Kuznetsof

“Transforming 2-day Experience: The two-day Professional Scrum Master 1 (Live Virtual) course by Wim Heemskerk was very productive and helped me to make my Scrum concepts clearer and now I am more confident in using them. The way he let us participate in tasks and made us find solutions to our doubts and tasks was a 2-day long example of a Servant Leader. He made us work in the different teams and in parallel connected the threads of Scrum values, rules and framework. The best thing about Wim is that he makes sessions very interactive and involved every member. You really justify your name Wim "The Wavemaker" :). HIGHLY RECOMMENDED" 
- Gaurav Garttan

"Wim has been a great inspiration to me in becoming and thinking more Agile. Combining his technical background and testing skills (and with a lot of enthusiasm!), Wim showed us testers how developers think and what they need, thereby showing us testers how to keep adding value in an Agile development team. Great guy to work with and listen to!"
- Leo Thijssen. Capgemini 

"I had an opportunity to work with Wim during preparations and review of a special edition of a Professional Scrum Developer course. Wim proved not only to be a great craftsman, plainly destroying every problem thrown at him, but also an extraordinary observer. His comments on improvements were precise and pushed teamwork forward a lot. In addition to that he gave a great presentation of his training skills. I'm definitely recommending him as a professional, coach and a teacher."
- Kate Hobler. Guiding organizations to make products happen

Contact The Trainer:

Phone:      +44 7547 341 301
Email:       Support@TheScrumMaster.co.uk
Website:   TheScrumMaster.co.uk

  This will be a Live Virtual Remote/Online Course. Find out more about our online courses.

Course hours are listed further up this page.

Full details on how to participate will be sent to you by email shortly before the class.

Live Virtual Course Requirements:
– Computer with an internet connection, Microphone, Speakers & Webcam
– Free install of Zoom
– We can assist you with the set-up on the days before the class if required.
– The trainer will be available for 30 minutes each day before the course starts to offer any technical assistance required.