Professional Scrum with User Experience

Close the gap between Scrum, UX and Design-Practices with PSU

Professional ScrumTM with User Experience (PSU) is a 2-day hands-on course that teaches students who already have a basic understanding of Scrum and some experience in its application how to integrate modern UX practices into their way of working in Scrum to work most effectively in Scrum Teams. Design work can sometimes feel slow and doesn't lend itself well to fast agile cadences and scrum events, but that's not the case. Learn UX techniques that integrate beautifully with Scrum and practice these techniques with cross-functional teams in class. The course also includes up to 2 free attempts at the world-renowned Professional Scrum with User Experience I Certification Assessment (PSU I).

WHAT YOU WILL LEARN

You will leave the class understanding how to align UX work with Scrum fundamentals such as defining "DONE", ordering backlogs and providing "Done" increments at each sprint. You will learn how to handle design work that can extend beyond a single sprint and continue to deliver value every single sprint with Scrum.

Professional Scrum with User Experience is excellent training for anyone working on a product team (engineers, product managers, etc.): Technology teams work better when they work together across disciplines and domains. But different priorities, types of work, and the specific work rhythms of each discipline can lead to silos within teams and within organizations. Learn how to use the Scrum framework and UX techniques to align your team, focus on value and foster collaboration.

The prices shown on Scrum.org do not include sales tax.

Created in collaboration with the authors of "Lean UX"

Learning Objectives

How a cross-functional scrum team can involve UX specialists
How to consider, manage, prioritize and include UX work in the backlog
How to balance discovery and delivery in a scrum team
How Scrum Teams create customer feedback loops within a sprint
How to ensure customer insights are included in scrum events and decision making
What is the definition of "Done" in a world of continuous learning
How UX can make better development decisions

course topics

Understand how Scrum enhances continuous learning with UX
Approach work as problems to be solved
Outcome over output
Manage UX work in Scrum
focus on users
Experiment

What you will NOT learn

separate design teams
Design sprints
this is not a wireframe workshop

Meet Your Expert Trainer

This training is led by an experienced trainer who not only possesses comprehensive knowledge and practical experience but also excels through empathy. A key factor is the certification by Scrum.org. This certification is the result of a rigorous selection process that all Professional Scrum Trainers (PSTs) must undergo.1 Scrum.org carefully evaluates candidates in multiple phases based on their core qualifications, deep Scrum knowledge, extensive practical experience in creating value with Scrum, and strong skills in training design and knowledge transfer.1 This demanding process, often taking one to two years, ensures that only experts who not only understand Scrum but also live its values and can teach it practically are licensed as PSTs.1 Thus, the Scrum.org certification signals a higher level of verified competence and didactic suitability compared to other certifications, where acquisition might be perceived as less demanding.3

The trainer brings years of practical experience and possesses profound theoretical knowledge, especially in project, product, and leadership environments. This combination of practical application and theoretical depth allows the trainer to enrich learning content with relevant examples from the real working world and provide well-founded answers to complex questions.5 Participants benefit from authentic insights and "war stories" that enhance understanding and make concepts tangible.7 The ability to seamlessly connect theory and practice is particularly valued by previous participants.5

Furthermore, the trainer is characterized by high empathy. This quality, combined with patience and often humor, creates a positive and safe learning atmosphere.5 In such an environment, participants feel encouraged to ask questions and actively participate, which demonstrably leads to deeper understanding and higher satisfaction.9 The trainer's ability to address the group's needs and create a motivating learning environment is a central component of the training's success.8

Your Learning Experience: More Than Just PowerPoint

An outstanding feature of this training is the deliberate avoidance of PowerPoint presentations. Instead of passive knowledge absorption through slides, this training consistently relies on active learning methods. Participants are directly involved through simulations and targeted interactions. This didactic strategy is based on modern insights into adult education and aims to ensure maximum engagement and sustainable learning success.7

Instead of lectures, participants experience practical exercises, group work, case studies, and collaborative discussions.5 Methods such as simulations and role-playing are used to make Scrum principles and practices tangible.9 This approach not only promotes understanding but also the ability to apply what has been learned directly in one's own work environment.14 The focus is clearly on bridging the gap between theory and practical application, enabling participants to understand the "why" behind Scrum and confidently use the techniques.5

The interactive design leads to a deeper understanding of the subject matter, better retention of knowledge, and strengthens confidence in one's own abilities.5 Many participants describe the learning experience not only as instructive but also as extremely pleasant and motivating.10 The absence of PowerPoint is therefore not a gimmick, but an expression of a commitment to effective learning methods that demonstrably lead to better results.

Join Thousands of Satisfied Participants

The quality and effectiveness of this training concept are impressively reflected in the numbers: Over 3000 certified training participants have already successfully completed this program. This high number of participants underscores the relevance and acceptance of the offering in the market.17

Even more telling is the exceptionally high satisfaction rate. On average, participants rate the training with an outstanding 9.9 out of 10 points. Such a rating, close to perfection, is a strong indicator of the consistently high quality of knowledge transfer, training materials, and trainer support.5 This combination of a large participant base and a near-perfect average rating serves as reliable proof of the training's effectiveness and minimizes perceived risk for potential attendees. It signals that the training consistently meets or exceeds the expectations of a broad and demanding target audience.

Invest in Your Success – with Unique Advantages

Beyond mere knowledge transfer, this training offers a range of special benefits that underscore the commitment to the participants' sustainable success and ensure high flexibility.

A central element is the Retake Guarantee: Should participants wish to attend the course again within six months of completion (exam not included), this is possible at no additional cost. This guarantee provides a unique safety net that goes far beyond typical offers like exam retakes.14 It allows participants to refresh their knowledge or catch up on missed content and signals the provider's strong confidence in the quality and sustainability of the training.

Additionally, participants benefit from a one-hour 1:1 session with the trainer, which takes place within eight weeks after the course. This personal coaching session offers the valuable opportunity to clarify individual questions, discuss specific challenges from one's own work context, and specifically support the practical transfer of what has been learned.9 Such individual follow-up support is not standard in the market and transforms the training from a one-off event into a personalized learning process that strengthens application competence.14

Furthermore, the offering is characterized by high accessibility and flexibility:

• Attractive discounts for further training encourage continuous learning.
• Special discounts for self-payers and participants in personal emergencies (e.g., job loss) demonstrate social responsibility and goodwill.
• Discounts for participants from countries with different purchasing power parity enable broader international participation.2
• Customized group offers are available.
• Easy rescheduling to other dates or organizing in-house training for own teams offer maximum flexibility for individuals and companies.18

These comprehensive regulations regarding discounts and booking options highlight a strongly customer-oriented approach aimed at reducing barriers and facilitating access to high-quality further education.

Your Benefits at a Glance

Benefit

Description

Your Advantage

Top Trainer

Scrum.org certified & vetted, experienced, empathetic

Highest quality & practical learning

Interactive Learning

No PowerPoint slides, instead simulations & active exercises

Deep understanding & fun learning

Top Rating

9.9 / 10 from >3000 participants

Proven quality & satisfaction

Retake Guarantee

Free course retake within 6 months

Risk-free investment & knowledge security

1:1 Coaching

1hr personal session after the course

Individual support & practical transfer

Flexibility & Discounts

Rescheduling, group, self-payer, hardship, PPP discounts, in-house options

Accessibility & tailored solutions

(Please contact us via the contact function for details on discounts or rescheduling)

Take the Next Step

Invest in your Scrum competence with training that delivers what it promises – confirmed by over 3000 satisfied participants and a 9.9/10 rating. Benefit from an experienced, certified trainer, interactive learning methods, and unique additional services like the retake guarantee and personal 1:1 coaching.

Do you have questions about the attractive discount options, or would you like to request a reschedule to another date or an in-house training session? For these and other inquiries, please use the contact function. Seize the opportunity to elevate your Scrum skills to the next level.

Online tools we use:

Zoom + Mural, and that's all folks!