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How do you manage, label and sort your user feedback?

Last post 06:26 pm March 25, 2023 by Rafaël Mevis
No replies yet
06:26 pm March 25, 2023

Hi everyone, I am new to product ownership and was wondering how you manage, label, and sort your user feedback.

Do you use a Spreadsheet to keep track of everything or are there specific tools out there which help you do this? 

And how do you track how many times a certain feedback point has been mentioned by your users, since every user writes their feedback in a different way. Do you manually label these feedback points to get a better understanding of the most requested feedback point?

As you can see I'm still quite unknowledgeable haha, would love to hear your thoughts on this!

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