Professional Scrum Product Owner

This course is aimed at you who wants to learn to lead product development in a modern and agile context. Todays fast and ever changeable society requires new ways of working with product management. To be able to fast sense and act on the market needs can be the crucial factor for success.

During this course you will se how to maximize the value of your organizations development initiatives.

Learning Objectives

• Understand the role of the Product Owner
• Concrete tools to understand and meet the users/customers needs
• How can a Product Owner act to maximize the value from a team
• Concrete tools to work value driven with products
• The Product Owner’s role and tools to deliver on time

Zurich, September 30 – Special Edition: Banking, Insurance & IT Services Case Studies

This special edition is designed for Product Owners and Product Managers in banking, insurance, and IT services. In these domains, complexity, compliance, and customer expectations require more than just agile rituals — they demand clear product ownership and measurable results.

We will work with real-world case studies showing how agile product management principles can be applied in financial services and in IT service environments where organizations are exploring how to package and quantify new services.

Key learning outcomes:

• Structured Value Goals: Learn how to define goals so that 95% of features or services have clear, measurable value criteria before development starts.
• Customer Trust & Satisfaction: For IT service companies, establish measures to achieve a 20% increase in customer confidence within one year of introducing a new service to the company’s portfolio.
• Time-to-Value: Apply prioritization techniques to reduce lead time for high-value backlog items or service requests by 30% over baseline.
• Traceability of Benefits: Ensure that 80% of implemented backlog items can be explicitly linked to business outcomes or SLA improvements.
• Service Reliability: Learn to define and monitor product/service goals (e.g., uptime, response time) so that 90% of releases improve or maintain SLA compliance.
  

By focusing on measurable value rather than outputs, participants will leave with tools and practices they can immediately apply to:

• sharpen product ownership in regulated industries,
• outline new services that expand the company’s portfolio,
• and drive real impact in their organizations or client engagements.

Preparations

To prepare for this course we recommend to:

• Read through the Scrumguide
• Do the open assessments from Scrum.org to get a grasp on your current knowledge, we recommend Scrum Open and Product Owner Open

Certification

The certification test ”Professional Scrum Product Owner”, PSPO I, is included in the course fee.

The test is done on the web within 2 weeks after the course. By preparing and taking the test you will increase your learning. The certification – if you pass – shows that you have fundamental understanding of agile product ownership/management

Up for a challenge? You get $200 discount on the harder certification test for Professional Scrum Product Owner II.

The course is held at NFI's venue on Götgatan 14 in Stockholm, Sweden.