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From Sheep Dog to Lap Dog

January 23, 2018

Back in the early days of Scrum, the Scrum Master role was exciting. The days of the pigs & chickens, the days when being a Scrum Master was considered dangerous. In those times there was the saying

a dead Scrum Master is a useless Scrum Master 

And even today I still use that when selecting a Scrum Master to work with. 

If you never got fired as a Scrum Master then you probably did not show enough courage to achieve breakthrough improvements.

Scrum Master as a Sheep Dog

As a Scrum Master you would work with the Product Owner on value; coach management on organizational design; and work with the Development Team on self-organization and technical excellence. The Scrum Master would strive for the team to put the product into the hands of the customer every Sprint. It was natural to work on test automation, code quality and deployment.
If the Scrum Master would catch a project manager sneaking in from the back, breaking the rules and disturbing the teams, the Scrum Master would go for a frontal confrontation, or as Brian Marick once said: “the Scrum Master would rip out their throats”. 


The Scrum Master would ensure everyone remained moving in the right direction by challenging, facilitating, teaching, intervening and cajoling. 

Scrum Master as Lap Dog

How times have changed.

The Scrum Master role I see these days, is more that of a lapdog; just like the lapdogs that Paris Hilton carries around in her fancy bags

—sit down, roll over, good boy, have a biscuit—

The Scrum Masters I too often see, are nothing like a Sheep Dog. There are the part-time Scrum Masters: for example testers or programmers who next to their full-time job, also move some stickies around in JIRA during the Daily Scrum, and run a retrospective once in a while. 
I see Scrum Masters that represent the teams at the Sprint Review; are the spokesperson of the team to management; Scrum Masters that drive Sprint Planning using JIRA (Agile is spelled differently these days, it is spelled J.I.R.A.) and Scrum Masters that order the Sprint Backlog. 
On top of that, there are Agile Coaches, Agile Coaches are everywhere. Where do all these Agile Coaches come from? and why do you need one? After all, an Agile coach basically does all the same things a good Scrum Master should do. Maybe an Agile coach is just a Scrum Master with presumed better overall skills and therefore wants a better daily rate. 

All this is removing the true spirit of the Scrum Master; the Scrum Master role is going from Sheep Dog to Lap Dog.

The Feedback Loop on Scrum itself

The Scrum Master is a change agent, a team builder, a servant leader, an innovator and inspires for greatness. So, please do not forget the true spirit of the Scrum Master. You as the Scrum Master, you are the feedback loop on Scrum itself.


 


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Comments (15)


Alan Larimer
10:28 pm January 23, 2018

The role of Scrum Master is too often just another manager due to misunderstanding the Scrum framework and PSMs, CSMs, SPCs, and PSTs who think traditionally and allow such corporate thinking to continue. The management style promoted by Fredrick Winslow Taylor lives.


Ionut-Adrian Bejenaru
07:01 am January 24, 2018

Cesario this is awesome write. Reading this kinda gives me creeps - I might be a lap dog...


Cesario Ramos
07:43 am January 24, 2018

Hi Ionot-Adrian,

Thanks for your feedback and good to hear that you can recognize some things :) (I mean no disrespect)
Part 1 in change is awareness...


Cesario Ramos
07:43 am January 24, 2018

Unfortunatly I must agree with you.
Thanks.


Mauricio
07:56 pm January 24, 2018

Hi Cesario,

Very nice write!

Ufortunately I don’t fully agree with you about your opinions regarding the Agile Coaches.

Agile Coaches have a lot of experience, normally in different Agile Frameworks, not only in Scrum, and they normally teach and coach many other levels in the company, not only Scrum Masters. They don’t only want “a better daily rate”, as you stated. Maybe they deserve it as any other higly skilled and experienced professional?

I found this post and I really liked how the evolution of the Scrum Masters was presented. Personally I passed through all levels.

https://www.scrum.org/resou...

What do you think?


Zoran Vujkov
12:07 pm January 25, 2018

Excellent post. Well said. Agree with everything.


Cesario Ramos
12:35 pm January 25, 2018

Hi Mauricio,
A "better daily rate" is ok, there is nothing wrong with making money. The problem is that because of all these Agile Coaches (most are not coaches at all as they do lots of teaching, but that is a different story) take away the work of Scrum Masters.
So eventually often you'll end up with no Scrum Masters or with Lap Dog Scrum Masters.


Mauricio
05:49 pm January 25, 2018

Hi Cesario,

Now we are agreeing a little bit more. There are many (so called) Agile Coaches that have no experience on the field and just keep repeating whatever is written in a book.

Sadly, in all these years, I've seen many organizations that prefer hiring Lap Dog Scrum Masters because they won't be disruptive at all, and the organization can continue "pretending" being Agile and that their teams are doing Scrum.


Joan McDonough
03:03 am January 26, 2018

Good article. Although I do see a lot of lap dogs SM's these days. I believe the Sheep dog is still needed to protect the team.


Jess Reif
08:00 pm January 28, 2018

This is really interesting Cesario. I really like the point about Agile Coaches --- an effective "sheep dog" Scrum Master really eliminates the need for one.

What do you think organizations can do to turn the "lap" dogs into "sheep" dogs? I imagine there are more "sheep" dogs in organizations with a strong culture of continuous improvement.


Marcel
05:48 pm February 15, 2018

> —sit down, roll over, good boy, have a biscuit—

I bet, it now comes to my mind and I hear it ringing in my ears every time I see such a lap dog

great one ... thanks for this post


Naresh Saginala
04:00 am March 16, 2018

Great article Cesario...Your article reflects the current situation in lot of places.

Is Passion and Brave Heart of ScrumMaster is enough to change the Big Folks / Bosses in an Organization? My experience says no, and I am still figuring out the Skill set to educate the Big Folks / Bosses for doing the right thing for the Project and People.

Any insight into such Skill set is really appreciated.


Ozren Crnogorac
11:20 am December 4, 2018

Wowee! Just to the point!


Anderson Amorim
05:33 pm July 16, 2023

I would like to see someone trying to be a "pure" Scrum Master after to be fired 3 times 'cause of this.

We need pay our bills and other times, we need to implement the Agile mindset slowly.

Imagine you as a physiotherapist trying to change the way that someone used to walk, but this one used to walk for several times. Do you think that it's possible to change in a few months?


Frankinator
09:16 am December 6, 2023

I'm sure being fired as a Scrum Master really helped the team and the organization to achieve "breakthrough improvements".

Frankly, that is just a way for some Scrum Masters to stroke their own egos. "Oh, I am so tough! I speak truth to power, and that is why I got fired! And that makes me a good Scrum Master!"

What a weird alpha male attitude. If you get fired as Scrum Master, you have FAILED, clear and simple. You have obviously not managed to get through to the people running the organization as a coach. It is your job to coach them, so if you didn't manage to do that, you have FAILED as a Scrum Master. Learn something from that failure instead of being proud of it. Because obviously, the main coaching tool at your disposal was confrontation. You lacked the empathy and change management skills to understand how to include the leadership in the transformation. Scrum Masters are supposed to rip out people's throats? Wow... toxic masculinity at its best. Do you beat your chest with your fists after saying something like this? Is that how you interact with people who don't do what you think they should be doing? By ripping out their throats? That is your ideal image of a modern work environment?

Perhaps that's why we need all those Agile Coaches, because many Scrum Masters refuse to coach and refuse to get training as a coach. They refuse to learn how to work with people, so they work against people and rip out their throats. And they are proud of their failure. Bizarre.