Professional Scrum Master - AI Essentials

Course Overview

In this one-day* course, students engage in discussions and exercises to explore practical uses of AI tools and techniques to help them as a Scrum Master and to learn how to enable their Scrum Teams and organization to effectively use AI. The Professional Scrum Master – AI  Essentials (PSM - AI Essentials) course continues the journey into Scrum by diving deeper into:

• What AI means for Scrum Masters
• How Scrum Masters use AI to improve their capabilities and support the Scrum Team
• How AI can be applied by the members of a Scrum Team
• How AI influences the organization, including essential guidance on adopting AI responsibly and securely

Throughout this course, participants gain the skills and confidence to harness AI effectively, ensuring they enable high-performing Scrum Teams in an ever-evolving digital landscape. Ultimately, an effective Scrum Master should understand AI, its impact and how to apply it. This training prepares students with a greater understanding of AI and how it can be applied for use by Scrum Teams.

Course Learning Outcomes

• Explain key AI concepts, including machine learning, deep learning, generative AI and agentic AI
• Describe how AI supports effective Scrum Team facilitation and collaboration
• Discuss how AI tools can enhance the Scrum Master accountability through real-world use cases
• Demonstrate practical uses of generative AI tools to support the Scrum Team and Scrum events
• Demonstrate effective AI prompt engineering to get the desired results
• Integrate AI tools in day-to-day work
• Implement AI-informed behaviors in day-to-day work
• Apply ethical and responsible practices when adopting and working with AI

Who Should Attend This Class?

This course is appropriate for Scrum Masters and Agile Coaches with a solid understanding of the Scrum framework and experience working on a Scrum Team in any industry, as they learn how to integrate AI into their roles. This includes:

• Scrum Masters
• Agile Coaches
• Agile leaders
• Team facilitators
• Other related professionals

This course is designed for professionals who want to work with AI tools in practice. It is not intended for those seeking advanced machine learning or data science content. Scrum Master training and certification is recommended.

Course Learning Objectives

Students will be able to apply core AI concepts and leverage generative AI through effective prompting to improve Scrum Team collaboration, support Scrum Events and ultimately strengthen their ability as a Scrum Master while responsibly and ethically embedding AI-informed behaviors into day-to-day work.

Professional Scrum Certification

All participants completing the Professional Scrum Master-AI Essentials course receive a password to take the  Professional Scrum Master Essentials (PSM-AI Essentials) certification exam. The industry-recognized PSM-AI Essentials certification requires a minimum passing score of 85%. Class participants of official Scrum.org classes who attempt the PSM-AI Essentials certification exam within 14 days of receiving their free password and do not score at least 85% will be granted a second attempt at no additional cost.

AI-Augmented Scrum Mastery for the Real World

Artificial Intelligence is no longer optional in product development.

It is already shaping how teams:

• analyze problems
• make decisions
• deliver value
• learn from outcomes

Yet most Scrum Teams are adopting AI without understanding how it changes the system they operate in.

This creates a dangerous gap.

AI can accelerate insight.
But it can also distort thinking, reinforce bias, and introduce false confidence.

For Scrum Masters, this is not just a tooling shift.

It is a fundamental change in how empiricism works.

Why This Course Matters Now

Scrum Masters have always helped teams:

• inspect reality
• adapt based on evidence
• improve how they work

AI changes all three.

It increases the volume of signals.
It changes how those signals are generated.
It influences how decisions are made.

The question is no longer:

“Should Scrum Masters use AI?”

The real question is:

“How do Scrum Masters work effectively in an AI-influenced system without breaking empiricism?”

This course answers that.

What You Will Learn

This is not a course about AI tools.

It is a course about working effectively with AI inside Scrum.

You will learn how to:

Understand AI in a Scrum Context

• What AI actually is (beyond the hype)
• How generative AI and agentic systems influence product development
• Where AI helps—and where it misleads

Strengthen Scrum Master Capability with AI

• Use AI to enhance facilitation without losing presence
• Improve team decision-making using AI-generated signals
• Support Developers and Product Owners without taking over their accountabilities

Apply AI Across Scrum Events and Artifacts

• Use AI to enrich Sprint Planning, Reviews, and Retrospectives
• Interpret signals from Product Backlog, Sprint Backlog, and Increment
• Improve how teams inspect and adapt

Develop Practical Prompting Skills

• Structure prompts to improve thinking, not just outputs
• Generate multiple perspectives, trade-offs, and hypotheses
• Avoid common prompting pitfalls that distort decisions

Introduce AI Responsibly into Teams and Organizations

• Establish guardrails for ethical AI usage
• Maintain transparency and accountability
• Help teams experiment safely with AI

Enable Organizational Change with AI Signals

• Use patterns from delivery and product data to surface systemic issues
• Facilitate evidence-based conversations with leadership
• Support shifts in funding, governance, and collaboration models

How This Course Is Different

Most AI courses teach tools.
Most Scrum courses ignore AI.

This course sits at the intersection.

It is designed for practitioners who already understand Scrum and want to:

• stay relevant in an AI-driven environment
• deepen their impact beyond facilitation
• work confidently with AI in real product settings

This is not theoretical.

It is grounded in real-world application of AI within Scrum environments.

What You Can Expect

This is a highly interactive, hands-on learning experience.

You will:

• engage in real-world scenarios
• experiment with AI tools and prompting techniques
• apply concepts directly to Scrum events and product work
• learn through discussion, reflection, and guided exercises

The focus is not just understanding—but application.

Who This Course Is Not For

This is not a technical AI course.

It is not designed for:

• machine learning engineers
• data scientists
• those looking for deep technical implementation of AI

The focus is on practical application within Scrum and product environments.