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The Indispensable Scrum Master Accountability in Scrum

July 31, 2023

Scrum Master accountability

In the realm of Agile software development, the Scrum framework has emerged as the most popular framework. According to the 16th annual State of Agile report from, 87% of Agile teams use Scrum.

At the heart of Scrum is a unique and indispensable accountability: the Scrum Master. This enigmatic figure may not possess the traditional authority associated with managers, nor do they hold executive powers. Yet, they play a vital and indispensable accountability in the success of the Scrum Team and the organization as a whole. Let's delve into the intricacies of the Scrum Master accountability and explore why its unconventional nature is critically important.

Defying Traditional roles

The Scrum Master accountability challenges conventional organizational structures. Unlike traditional managers who exercise authority over their teams, the Scrum Master acts as a servant-leader. Their primary objective is not to dictate tasks or make decisions but to facilitate and empower the Scrum Team. By serving the team's needs and removing obstacles, they create an environment where the team can thrive.

Furthermore, the Scrum Master is not an executive. They are not part of the decision-making process regarding the product or the project. Instead, they focus on the process itself, ensuring that the Scrum framework is adhered to and continuously improved.

Coaching Beyond Boundaries

Although the Scrum Master does not hold a formal managerial position, their impact extends well beyond the Scrum Team. Oftentimes, they find themselves coaching not only team members but also managers, executives and other stakeholders within the organization. This ability to bridge the gap between different levels of the organization is a testament to the versatility and importance of the Scrum Master accountability.

Coaching managers might seem paradoxical, but it arises from the Scrum Master's unique perspective on the entire development process. They understand the principles of Agile and Scrum thoroughly, and their insights can be instrumental in bringing about a cultural shift within the organization. By imparting Scrum theory and practices, they encourage a more collaborative and adaptive approach to work.

Accountability and Enablement

The Scrum Master's accountability lies in establishing and nurturing Scrum within the organization. They act as promoters of the Scrum values and principles as defined in the Scrum Guide. To achieve this, they need to ensure that everyone involved, both within the Scrum Team and the organization, understands and embraces the core tenets of Scrum.

One of the essential responsibilities of the Scrum Master is to enable the Scrum Team to improve its practices within the Scrum framework continually. This means fostering an environment of continuous improvement, where the team can inspect and adapt their processes to enhance efficiency and productivity.

The Weirdly Indispensable accountability

At first glance, the Scrum Master accountability might seem strange and at odds with traditional organizational structures. However, this uniqueness is what makes it so valuable. Scrum Masters create a dynamic that promotes collaboration, communication, and self-organization within the team. They ensure that obstacles are cleared, and the team can work without unnecessary impediments.

Moreover, the Scrum Master's focus on process and improvement is what drives the success of Scrum in delivering value to the organization. Without a Scrum Master, the team might struggle to fully embrace and implement Scrum's principles, resulting in a diluted and less effective Agile process.


In the world of Agile development, the Scrum Master accountability stands out as an enigma—an unconventional position that defies the norms of traditional management. Yet, its significance cannot be understated. By serving as a servant-leader, coach, and facilitator, the Scrum Master elevates the team's effectiveness and brings about positive change within the organization.

The Scrum Master plays a pivotal accountability in fostering a culture of continuous improvement, collaboration, and adaptability. Through their guidance and mentorship, they empower the team to deliver higher-quality products efficiently.

So, the next time you encounter the weirdness of the Scrum Master accountability, remember that it is precisely this peculiarity that makes them indispensable. Without them, the true potential and benefits of Scrum would be lost, leaving teams struggling to navigate the complex landscape of Agile development.


Group Training in Scrum

If you are interested in introducing Scrum in your organization, contact Rebel Scrum for group training and coaching.


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