The Rollercoaster of Group Dynamics in Decision Making
July 27, 2022
The diversity of a group of people offers a great opportunity to tap into a wider range of creativity and innovation, but it can also lead to misunderstandings and clashes. I have experienced how the journey from exploring a group’s different perspectives and ideas (divergent thinking) to a shared understanding and conclusion (convergent thinking) can be a rollercoaster with confusion, frustration, and misalignment. I have learned that this is not because the teams I have worked with are dysfunctional, but because this is a natural part of group dynamics.