I am sharing the learnings from my recently read books which helped me improve my listening skills. Inspired by one of the tools from the Book "People Tools" by Alan C Fox  here is the first Tool/Tactic for Scrum Masters.

"Few ideas work on the first try. Iteration is key to innovation.” - Sebastian Thrun The Agony and the Ecstasy Have you ever seen the 1965 film The Agony and the Ecstasy, where Charlton Heston plays Michelangelo painting the Sistine Chapel? Each day the Pope looks up and asks him “When w...

This presentation from by Professional Scrum Trainer Erwin Van Der Koogh from Agile India looks at scaling Agile. 

"There are no shortcuts when it comes to getting out of debt" - Dave Ramsey Technical debt can be defined as the longer term consequences of poor design decisions. In a sense it’s like any other debt - there ought to be a clear understanding of why it is incurred, and how and when to pay it b...

Today Scrum.org announced a partnership with the DevOps Institute to provide a foundation to building stronger working relationships between the Scrum and DevOps communities

The Scrum Guide talks about coaching as a part of the Scrum Master role.  First, let's define what coaching is.  You can find many definitions, and here is how I describe coaching.

Over the last weeks I've been working on a paper about the role of a Business Analysts within Large Scale Scrum, and I thought I'd write a little post on it too, here it goes. On the website of the IIBA you can find their definition of a Business Analyst. a liaison among stakeholders in order ...

The blog post covers 8 preferred stances of a Scrum Master and common misunderstandings.

I've recently been involved with several Scrum Teams that are struggling to have the right level of detail in their Product Backlog items. Some symptoms: difficulty during Sprint Planning sessions, a massive or very small Product Backlog, or a lack of understanding during a Sprint. All of the teams ...

As I get older, I'm turning into one of those annoying nostalgic-types who reminisces too much. Things were better back in the day, son. We had standards see, and there was less of this "dumbing-down". Yip.

Having ‘agile expertise’ is in high demand these days – it seems everywhere I turn there are companies and recruiters looking for agile experts. Agile knowledge is important, but the expertise of being an effective change agent is even more important.

The Scrum Values are easy to remember, but it can be difficult to understand what they mean, how to apply them, and how to recognize them in teams and individuals. These values are essential to maximize the benefits of Scrum.  In this post, we look at how focus is essential in order to get anything...

"Gross ignorance is 144 times worse than ordinary ignorance" - Bennett Cerf Acceptance Criteria: The conditions under which a piece of work may be held to be complete and fit for potential release. Acceptance Test Driven Development (ATDD): A development approach in which acceptance crit...

In this article I'll describe two topics that I've used as a tailor made Product Owner self-assessment. One is about Roman Pichler's Product Management framework. The other concerns the acronym DRIVEN which is described in Geoff Watts new book "Product Mastery - From Good to Great Product Ownership"...

In this blog post I've shared my experiences using the Team Radar as a Retrospective format.

Do you want to work in an ecstatic state, losing track of time, doing meaningful work? Here’s how using Scrum helps!

If someone asked you “what is the role of the Project Management Office in an agile organization”, what would you say to them?

In an interview with the Boston Business Journal, Ken Schwaber, co-creator of Scrum and founder of Scrum.org talks about why he and Jeff Sutherland along with a few others started to use the techniques that are known as Scrum today. He looks at some of those early years of trial and error and learn...

In an interview with the Boston Business Journal, Ken Schwaber, co-creator of Scrum and founder of Scrum.org discusses some experiences in the early days of Scrum as he was introducing it to Motorola. He looks at how they adapted and some struggles.

In an interview with the Boston Business Journal, Ken Schwaber, co-creator of Scrum and founder of Scrum.org discusses some experiences in the early days of Scrum as he worked with Fidelity and General Electric on their Agile journeys.

In an interview with the Boston Business Journal, Ken Schwaber, co-creator of Scrum discusses how he hit the road, traveling around the world in the early days of Agile to educate and enable those wanting to adopt it.

As part of the on-going Scrum Myths series at Scrum.org, here are three myths related to people skills. When I say people skills, I mean topics like emotional intelligence, emotional IQ, and person-to-person interactions. Myth #1: Scrum must be "huggy / feely" Word on the street is that Scrum...

In this introductory-level article we look at the mechanics of a Sprint, and at how team members are expected to collaborate in order to produce a release-quality increment. The first day: Sprint Planning The whole team, including the Product Owner, meet on the first day of the Sprint and cond...

A Scrum myth that I have encountered: Not finishing all Sprint Backlog Items in a Sprint is perceived as a failure. I have seen organizations go as far as implementing performance indicators around Sprint Backlog completion percentage (yikes!).

This myth is my favorite. There are three challenges with this myth. First, it misses the point of Scrum. Second, it sets teams up for failure. Third, it's impossible to prove.

Let’s start with a question. When is the Sprint Planning over? Usually, the first answer that comes to mind is “when the time-box expires”. It is a good answer. However, Sprint Planning is a maximal time-box. We can end the Sprint Planning earlier, can’t we? Yes, when we are done with planning, we c...

Ken Schwaber the co-creator of Scrum and founder of Scrum.org in an interview with the Boston Business Journal talks about the start of Scrum and Agile, why they were needed and why they are still relevant today.

Your team has been trained and coached to deliver new chunks of software in a short time frame. Those using Scrum will be able to deliver in a Sprint. Those using Kanban will deliver as soon as their small feature is done. You’ve learned alternative ways of estimating which don’t include time as a m...

“I added a Refactoring Story for the next Cleanup Sprint” This is an interesting statement. Let's see how often the alarm bell rang in your head. I mean how many smells you can find in that statement... Before you scroll down to read my answers, please count to 10 and try to find 3 issues. ...

I talk to a lot of people (if the day is long enough) and so I get them to ask interesting questions like: "What have you learned recently?" or "What is your top 1 goal for 2020?" These questions and more leads us to interesting conversations about personal development and personal goals t...

"Not a tester, so what are you then?" you might ask. Being that offending is generally not helpful. Unless you try to catch the attention as I do in this blog post ;-) Let's digest the situation in detail. A friend of mine attended my Scrum Developer class and caught fire during the...

“Shirley, anything worth having is worth working hard for.”, that was how my friend Steve Porter from Scrum.org put it as I pursued my journey with Scrum. MY JOURNEY WITH SCRUM My journey started a few years ago when a friend asked me to provide Scrum training to their organization. I h...

I was honored to participate in the Women in Agile panel discussion last week. If you missed it, you can watch the recording. I learned three things from this experience: 1) an hour goes by very fast, 2) I have a lot more to say on the topic, and 3) I want more opportunities to help women. We r...

At first sight, Zombie Scrum seems to be normal Scrum. But it lacks a beating heart. The Scrum teams do all the Scrum events but a potential releasable increment is rarely the result of a Sprint. The team also don't have any intention to improve their situation. Actually nobody cares about this team...

This post is part of a series on debunking Scrum Myths. While my business cards say Professional Scrum Trainer, I may change that to Scrum Myth Buster. This post debunks the myth that the Daily Scrum is a status meeting. This myth undermines the effectiveness of Scrum in major ways. I will share...

People always as ask me if agile is just for software. Saying agile is just about software is like saying software is just about science. Initially, computer science was about replacing manual processes. Now, it’s about creating human experiences. Building human experiences needs to extend beyond sc...

When Scrum is introduced in a company, most of the time, the development team embraces it with lots of enthusiasm. Scrum embodies self-organizing, autonomous, multidisciplinary teams that acknowledge individual qualities and reinforces the strengths of the team as a whole. Who doesn't want to be par...

THE (MIXED) BLESSING OF NEXTGEN REWRITES About 10 years ago, I experienced the mixed blessing of being part of yet another nextgen rewrite project. I was guiding a team of about 25 really smart team members, part of a much larger team of about 150+ people. Our team was responsible for completely...

One of the recurring Scrum Myth discussions I have with colleagues, teams new to Scrum and those attending training when comparing Scrum & DevOps relate to a misinterpretation of the following paragraph from the Scrum Guide. At the end of a Sprint, the new Increment must be “Done,” which mean...

Clients and training attendees ask me "Can you use Scrum for something else than software?”. What they usually mean is building some other products or organizing team’s work. Let’s explore a more exotic idea. It’s beginning of a new year, the time when people make and try to achieve new year’s resol...

At Amsterdam Airport Schiphol we're using an Agile approach to realize a large digital program. This program includes 5 value streams with multiple teams. Due to the increasing scale of the program, some challenges arise. For example: How to organise a Sprint Review with an increasing amount of t...

IMAGINE Imagine you have just been asked to build an Agility Enablement Organization for your company. Sounds like fun, but there are some constraints you need to work within or around… There are 100+ teams with varying levels of interest in Agile You only have a small team of enablers ...

NEW YEAR RESOLUTION So it's a new year. New Year, new start, yadda yadda yadda... Maybe you are considering some New Year Resolutions so I wanted to invite you to take our 2017 waste-loss challenge by decreasing your Sabotagile Quotient. This challenge builds upon my previous blog - "Agile or S...

This year I was in the lucky circumstance to be part of some awesome (Scrum) teams. It certainly wasn't all "Scrum by the book" but I've learned a tremendous amount of lessons and generated lots of values insights. As always, some things turned out to be a success, other things failed miserably. Thi...

In a previous post describing challenges to creating a Done Increment, I identified a lack of team collaboration as one of those challenges. Collaboration is what enables the whole team to be greater than the sum of its parts. Collaboration allows a team to work together to complete a Product Ba...

In a previous post describing challenges to creating a Done Increment, I identified a lack of team ownership as one of those challenges. The Scrum Team is accountable as a whole to create a valuable, useful Increment by the end of the Sprint. There are 3 specific accountabilities within the Scrum T...

As a Product Owner and the CEO of Scrum.org, Dave West was invited to speak at ProductTank NYC earlier this year about the conflict between the roles Product Owner and Product Manager.

​ Table Manners There is a striking similarity between good table manners and good agile behaviours - "agile table manners". It is even more clear when viewed through the lens of the Scrum values: Focus, Respect, Openness, Courage and Commitment. The intent of manners is to help it be as safe ...

Because there's no easy way in telling you this, I'll just share it straight away... Next week I'll be setting up a Jira environment for the product teams I'm coaching... Yes... Jira! The issue & project tracking system for software teams created by Atlassian. It's pretty easy to find negativ...

Development Team was removed from the Scrum Guide in the 2020 release. However, the ideas expressed in this blog still provide value when understanding the dynamics of the Scrum Team. What are the characteristics of a good Development Team and how does a Development Team evolve when it is using S...