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ING: Capturing agility via Scrum at a large Dutch bank

- Gunther Verheyen
in Community Publications

For reasons of competitiveness the delivery of IT services of Amir Arooni's department (CIO of the Solution Delivery Center for Channels at ING NL) needed fundamental improvements. A small project revealed that the existing, waterfall, working methods and organization structures of the channels delivery center were no longer viable. Driven by a clear sense or urgency ING turned on to the path of agility via Scrum.

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