Aligning the Product, Platform, and Solution Group
Most large organizations already have product teams, platform services, and customer-facing solutions, but they often work in isolation, creating delays, duplicated work, and poor customer outcomes. The real problem isn’t in the technology but how the organization is structured.
This article breaks down a clear pattern for aligning these three layers:
Platform provides shared, enabling services without becoming a bottleneck.
Product groups own strategy, delivery, and performance of their products end-to-end.
Customer solution teams take full responsibility for delivering integrated offerings that solve real customer problems.
By separating concerns and assigning clear ownership, organizations can move faster, reduce friction, and deliver value without falling into silo traps.