Getting a team to learn and practice Scrum is not enough. There’s a critical aspect to a team’s own success and further development: feeling ownership over the product they are developing.

Professional Scrum Trainer Lucas Smith has an extreme case of that message for us. Listen in to learn how being yelled at by users can totally change your perspective on what is value, and make you want to change the product development process.

Do your team members have a tendency to pick up the next task to work on in case they get stuck with current task because they are measured for ‘utilization’? Such multitasking isn’t just bad, but also has harmful effects and causes stress on the person as proven by a study at Stanford University.

I recently wrote an article for Entrepreneur on why Tech Companies need a code of ethics which got me thinking more broadly about the role of ethics, values and professionalism and why the agile community have been thinking about it more than most.

One of the reasons Scrum allows opportunistic discovery is due to its short and fast feedback loops. With the aim to build a high-performing Team and to get the best potential out of each individual and to help them be successful, Agile Coach needs to provide straight feedback to them. But giving st...

We have gathered content on this page which we suggest you utilize when preparing for the PSM II. These are suggested resources, and you may find additional resources not mentioned on this page helpful, along with the application of your own experience using Scrum.

In this blog post we've shared our ideas on "Your Scrum Master Journey" and the first steps we've made at a Dutch customer.This week Christiaan Verwijs and I facilitated a workshop at a Dutch customer in which Scrum Masters could provide a pitch for participating in "Your Scrum Master Journey".

Being a Scrum Master of a team with strong personalities can be challenging at times especially when two or more people believe that their approach is right.

Teams with high diversity are more innovative. They have more perspectives that create a higher rate of idea flow. More new ideas are generated that lead to new products and innovations than in homogeneous teams. What is innovation? Innovations are the steps that lead to improved products. ...

In the "Scrum from the trenches" blog post series I like to address topics that I encounter in practicing Scrum in the real world, with real Scrum Teams. Sharing where theory comes into practice, what challenges teams encounter along the way and ways to help Scrum practitioners use the power of empi...

This short video provides a review of the Scrum Framework.  Scrum is defined by its creators in the Scrum Guide which is the body of knowledge of Scrum. 2:22 Minutes

In this session, we provide an overview of the Scrum framework, discuss how Scrum enables agility and ways that empiricism can empower the teams that use it.

Have you ever been in a situation where someone is talking to you and when they ask a question like, “What do you think?” you realize that you were zoned out?

As part of the Scrum Tapas video series, Professional Scrum Trainer Ty Crockett provides an overview of the Sprint Review and guidance on ways to make them more effective. Ty addresses some of the issues that come up when he is working with Scrum Teams and ways he has overcome them. 8:00 Minutes

Hello great people of the world. Welcome back to Professional Software Delivery with Scrum (PSD) blog series with yours truly. This time we're going talk about how to use Scrum And DevOps. I am interested to discuss this topic because it's quite common I get a question from someone in the agile comm...

As part of the Scrum Tapas video series, Professional Scrum Trainer Mark Noneman talks about ways to measure the impact of agile practices on an organization. He looks at this in 4 parts, Development, Outputs, Outcomes and Impacts. 3:31 Minutes

In this blog post we’ll share the string of Liberating Structures we used at a Retrospective for a rapidly growing startup.

One of the most common questions I am asked in my Professional Scrum Master (PSM) courses and in coaching engagements is: How do we build trust? This is a complex topic. And there are no simple or quick processes or techniques that will guarantee an outcome. Nor can you know how long it w...

As an Agile Coach, you frequently encounter situations which demand quick thinking to get things moving in the right direction. Over time I have found few techniques which come out handy and always keep these in my playbook in case need arise. This is the fourth part in the series of tools that I ha...

As an Agile Coach, you frequently encounter situations which demand quick thinking to get things moving in the right direction. Over time I have found few techniques which come in handy and always keep these in my playbook in case needs arise. This is the third part in the series of tools that I hav...

I would like to discuss Scrum and XP because I often get a question "When should I use Scrum or XP?" from people in the community.

As part of the Scrum Tapas video series, Professional Scrum Trainer Charles Bradley looks that the Scrum Value of Focus and ways to help improve and maintain it. He uses an excellent example about how the Sprint Goal helps individuals and the Scrum Team stay focused throughout the Sprint. 3:18 Minu...

We regularly work with teams that see the Daily scrum as irrelevant, disruptive, and boring. They are often right. Here are three common anti-patterns and three potential solutions.

In this series, I want to Introduce some helpful tips for Scrum Masters on “Systems Thinking” - a diagnostic Tool and a disciplined approach for examining problems more completely and accurately before acting. Lights on! Camera ! Read the Scripts, Role Play , Post me back the experimentati...

You’ve implemented Agile into your organization and hired professionals with Agile experience on their résumé to back it up. Yet, something is still not right. The gains that Agile promised don’t seem to be coming to fruition. Delivery times aren’t faster than they were before.

As part of the Scrum Tapas video series, Professional Scrum Trainer Chris Lukassen talks about how he used Scrum when working with a group of children to build a bee house and how this experience can apply to any team looking to deliver a product using Scrum. (4:20 minutes)

As part of the Scrum Tapas video series, Professional Scrum Trainer Evelien Roos discusses why having a Scrum Master also hold other roles on the Scrum Team is not a good idea and how it can cause conflicts of interest resulting in negative team impact. (2:21 Minutes)

This short video provides an overview of the Professional Scrum Master (PSM) course created by Scrum co-creator and our founder Ken Schwaber. Course stewards and Scrum.org Professional Scrum Trainers (PSTs) Stephanie Ockerman and Simon Reindl give you insight into the structure of the class and wha...

As part of the Scrum Tapas video series, Professional Scrum Trainer Pawel Mysliwiec talks about why it is important for a Scrum Master to be patient.  He gives examples of his experience as a Scrum Master and trying to deal with issues too quickly and without thinking of the bigger picture. He looks...

Try organizing a party in a “Yes, but…” atmosphere. The result is probably a zillion obstacles identified, but no party.

In everything we do there should be some value - some importance in what we do. If not, then why do it? Without any worth, the thing that you're doing becomes a chore or you can easily drift on to something else. So we need to see the value in what we're doing. However, as a team we don't alwa...

"The most important metrics are: did we execute the way in which we said we would, and did we deliver the value to the business that we had promised?" - Jamie S. Miller In an earlier post we took a critical look at metrics and at how easily they can be abused. Pretty much anything can be meas...

The Scrum Master role is a new one and is often misunderstood by teams and organizations implementing Scrum. When I work with organizations, often I see Scrum Masters role is not taken very seriously, A frequent response is to make the “leftover people” the Scrum Masters. They might be nice peop...

I have recently been helping a new Scrum team get started with the framework and helping them to set themselves up with the best chance of being successful with Scrum. After a two week sprint in which they did deliver an increment and learned a lot about the product that they would be work on, it...

In this post, we address the myth that the Sprint Review is primarily an opportunity to ‘demo’ the increment to stakeholders. Although a demo certainly can be part of a Sprint Review, it fails to capture what the Sprint Review is actually about...

A facilitation technique to make the purpose of your work as a Scrum Team clear.

Improve your Scrum events with the Liberating Structure “1-2-4-All”. Unfold open conversations and sift ideas and solutions in rapid fashion. Your Scrum events (and other meetings, events, workshops) will never be the same!

Stop the traditional introduction rounds and start using Impromptu Networking. A facilitating technique to rapidly share challenges and expectations and build new connections.

Back in the early days of Scrum, the Scrum Master role was exciting. The days of the pigs & chickens, the days when being a Scrum Master was considered dangerous. In those times there was the saying a dead Scrum Master is a useless Scrum Master  And even today I still use that when selecting a...

Nexus builds upon Scrum’s foundation and minimally extends the Scrum framework to enable multiple teams to work from a single Product Backlog to build an Integrated Increment that meets a goal.

In this article we’ll bust the myth that in Scrum too much time is spend in meetings. We’ll not only describe how time-consuming the Scrum events factually are, but also clarify the purpose and importance. After explaining the origins of this myth, we’ll offer some practical tips to prevent or resol...

I often get this question when coaching or training organizations new to Scrum: “I’m a project manager. What do I do?” I’m happy when I get the question; it gives me the opportunity to talk it through. Too many times, people assume or jump to the conclusion that the role of project manager must b...

Do you ever influence or coach people? How? Do you use a gut feel approach or do you have coaching patterns that you use? I have several coaching patterns that I step through when trying to influence people. I also have a strategy for using these patterns. Let me share with you with an example ...

In this post, we’ll explain the Liberating Structure "Troika Consulting" and how we apply this facilitation technique within our Scrum training and coaching engagements.

People in the Agile community must have heard or have came across this white paper multiple times. We have been preaching about it in our training classes but I am not sure how many of Agile community members have actually read it thoroughly. The paper was published in Jan 1986 issue of HBR and is v...

"See it all. See it fairly. Be truthful, be sensible and be careful with language" - Henry Grunwald In Scrum we care about the precise and considered use of language, since any obfuscation reduces transparency. When we try to implement Scrum, we can sometimes find that the pressure is on to c...

Do you think people need to be forged into a T-shape? Think again. Focus on the aspects preventing people from employing their intrinsic T-potential. I have never worked with a single person who mastered no more than a single skill. Every individual I worked with had the intrinsic capability to p...

In this blog post we’ll bust the myth that “The Scrum Master is a junior Agile Coach”. Effective change is driven from “the inside-out”. The Scrum Master - being part of the Scrum Team  - is in a better position to facilitate this change than an (external) Agile Coach.

Use "Shift & Share and Caravan" as facilitation pattern in Scrum for Sprint Reviews, brainstorms and involving stakeholders. Spread novel ideas across groups of any size with "Shift & Share" and rapidly receive feedback with "Caravan".

Today we bust the myth that it is the responsibility of the Scrum Master to resolve all problems that are hindering the Development Team.